# DSEI Gateway — user reviews > 20 indexed App Store user reviews of DSEI Gateway by CLARION EVENTS LIMITED. - Source: https://appshunter.io/ios/app/dsei-gateway/id6747173379/reviews - App overview in markdown: https://appshunter.io/ios/app/dsei-gateway/id6747173379.md ## What do users think of DSEI Gateway? Overall sentiment: negative **Pros** - 👍 Simple and helpful for show - 🚀 Good App to buy tickets **Cons** - 🐛 Unusable - 🐛 Crashes all the time - 🐛 Doesn't Work - 🐛 Slow and Can't upload a profile pic - 🐛 Unexpected error for login - 🐛 Doesn't work **Commonly reported bugs** - Email verification doesn't work - Registration doesn't work - App itself doesn't work - Unable to set up the app - Unexpected error on login **Most requested features** - Easier to navigate floor plan ## Newest reviews (6 of 20) ### 1/5 — Slow and Can’t upload a profile pic *2025-08-30, version 2.0.3* Initially, the app wouldn’t log me in. They then took it off the App Store. It now works however, the app is extremely slow, and when setting up the profile, it wouldn’t take the profile picture, it comes back with an error saying picture failed moderation. ### 1/5 — User *2025-08-29, version 2.0.3* Trying to log on and unexpected error notice. Need to access for event in 2 weeks. Terrible service ### 1/5 — Unexpected error for login *2025-08-29, version 2.0.3* You’re not alone on those unexpected errors during login. ### 1/5 — Doesn’t work *2025-08-28, version 2.0.3* App continually throws an error on log in. No support from DSEI and now just days to go to the event. Don’t waste your money on a gateway subscription ### 1/5 — Comedy app! *2025-08-27, version 2.0.3* It does not allow you to login ### 1/5 — Poor Experience *2025-08-27, version 2.0.3* Set up an account and keep getting unexpected error messages another poor App, how do they get these things so wrong? ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst conference/events app I’ve ever used *2025-09-10, version 2.0.3* - Buggy registration section, which doesn’t always tick your interests when you try to (multiple times) - The venue map is not readable at all. Totally useless. - Agenda section lists the events, but not where they are. When you click the agenda item, there is no information - No way to add an agenda item to your calendar and no scheduling capability - Networking feature is broken - Notifications are broken I can’t find anything so will be wandering around like a lemon. ### 1/5 — Just the worst show app *2025-09-09, version 2.0.3* Poor all round. Good as useless. ### 1/5 — Unusable *2025-09-08* It simply doesn’t work. The email verification doesn’t work, the registration doesn’t work and the app itself doesn’t work. ### 1/5 — Frustrating! *2025-09-06, version 2.0.3* Unable to upload profile, have tried countless ways to log in without success. Have given up! ### 1/5 — Verification code not recognized *2025-09-05, version 2.0.3* The app does not recognize the correct account verification code at all. It says “something went wrong” ### 1/5 — Crashes all the time *2025-09-04* Rather unusable to do exhibitor searches. The previous app (2023 edition) was much better! ### 1/5 — Does not work *2025-09-04, version 2.0.3* Many functions don’t work, I have invited people who are expecting my invitation who never receive! No chance to book meetings. It keeps crashing. Signing in always takes me back to login even though I have it setup in passwords. Very unimpressed!! ### 1/5 — Worst conf app *2025-09-03, version 2.0.3* Without doubt the worst conference app I’ve ever used. Functionality not working, freezes constantly, infuriating to use. ### 1/5 — Unexpected error message *2025-09-03, version 2.0.3* Like other users, app will not let me log in after registration ### 1/5 — Doesn’t Work *2025-09-01, version 2.0.3* Add me to the list of not being able to set it up. I raised a support ticket, and was told it was fixed. It wasn’t. ## Most praised reviews (4 highest-rated) ### 5/5 — Great content and easy to use *2025-09-11, version 2.0.3* Took a while to get in but the app is really easy to use and has some great news stories and events. Easily booked a few while at the show on the go ### 5/5 — Simple and helpful for show *2025-09-01, version 2.0.3* Simple than other apps I’ve used at shows, floor plan could be easier to navigate but helpful for scheduling of meetings ### 5/5 — Good App to buy tickets *2025-08-29, version 2.0.3* Was able to Register and buy tickets swiftly. ### 2/5 — Floor plan unusable *2025-09-04, version 2.0.3* As long as you are trying to find a company which starts with the letter “A”, it’s fine. Otherwise it’s freezes and is unusable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*