# DSNY Info > NYC Department of Sanitation service reminders, updates, and recycling tips. (iPhone/iPad app by City Of New York - Department of Sanitation.) - Source: https://appshunter.io/ios/app/dsny-info/id1139303678 (this page in markdown: same URL + `.md`) - Developer: [City Of New York - Department of Sanitation](https://appshunter.io/developer/1112567036) - Category: Reference, Lifestyle - Price: Free - Rating: 2.05/5 from 196 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 11.4 · 20 MB - Languages: English - Released: 2017-03-24 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dsny-info/id1139303678/reviews.md ## What is DSNY Info? The official app for the NYC Department of Sanitation provides service reminders and updates – plus special event schedules and tips to reduce, reuse and recycle waste. ## Key features - Service reminders - Updates on special events - Waste reduction tips - Reuse and recycle guidance - Official NYC Sanitation information ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/dsny-info/id1139303678/reviews.md ### 2/5 — STILL BROKEN *2022-12-23, version 1.1.5* December 23, 2022 I’m still afraid to download the app because it hasn’t been updated for crashes yet. What’s holding this app from being updated for the crashing. November 11, 2022 DSNY app is still crashing. I don’t often open it on my iPad because I have it on my iPhone as well. But since I was using my iPad at the time, I figured I would check when our next pick-up will be. Well, I opened the app up but it didn’t complete loading before it crashed. I tried again, and again, several times but it won’t open. Please fix the app if possible. Or please let me know if it isn’t the app itself. I was using an iPad Pro 5, 12.9 inch. I hope that helps. Thank you. Previous Review: July 19, 2022 I just opened the DSNY app and it crashed. I tried about two more times and it crashed again. I’m sorry. Please be aware of this. Thank you. ### 1/5 — Missed pickup *2022-11-30, version 1.1.5* Honestly i couldnt find any other way to make a complaint. Today was trash and recycle day and normally its all picked up in the middle of the night but not today ! My complaint is all the paper and cans were not picked up and its a super stormy windy day so our entire block is now covered in loose trash and recycables and im am so disgusted and annoyed by this. You think it wouldve been priority to make sure the sanitation truck picked up when a known weather problem like wind is expected. ### 2/5 — Not accurate *2022-01-08, version 1.1.4* It said garbage only, told all my neighbors about the DSNY app I follow and how it says ONLY garbage and no recycling. We all took our recycling back in. Two days later, (1 day after the app said it would pick up only garbage) they came and only picked up recycling! It wasn’t until 4 days later, after it said garbage only, that they finally picked up the garbage. ### 1/5 — Why offer this app *2021-12-12, version 1.1.3* I can not enter my address it keeps saying address invalid and for the borough it took awhile to figure out how to put borough in the borough was not visible on the app. ### 1/5 — Wrong information foe election day *2021-11-03, version 1.1.3* The app reported that garbage and recycling pickup was cancelled for the election day NYC holiday and garbage pickup would be on Wednesday. I believed them and didn’t put anything out. Wrong! Normal pickups were made on election day. I found out too late that the website reported the correct info but not the app. I just got an alert that my pickup is tomorrow, the day after election day. We will see if they come two days in a row. ### 1/5 — UPDATE INFORMATION *2021-10-13, version 1.1.3* Nice for basics. Not so for updates. Is NYC a first rate city? How about an app that actually gives current information. Not just basics but information on changes for the NEXT day. Like holiday or snow. Man the site daily and make current changes. Thank You. ### 5/5 — Needs Review *2021-08-21, version 1.1.3* The app serves it purpose to notify when your regular trash pickup is scheduled and has a calendar that lists events. It should be more. I wanted to drop off electronics at drop off site and couldn’t determine when I would be allowed. If you want to be a scheduling app you need to be able display schedules for uncommon events also. The five star was to get someone’s attention. Please redesign app so that it is more informative. ### 1/5 — Terrible app *2021-07-23, version 1.1.3* Foreground text is white so you can’t see what you are selecting or typing. App can’t find major addresses. Don’t waste your time ### 1/5 — Horrible *2021-07-11, version 1.1.3* The app doesn’t work and doesn’t move past entering an address. I wouldn’t waste time when you can google the information. ### 1/5 — What did I honestly expect? *2021-06-22, version 1.1.3* Only reasonable explanation is that this was initially the work product of an A+ 8th grade CS student, who moved on to greener pastures soon after she handed this off to the talented devops team at DSNY. 1 star for a good idea from the student. ## Frequently asked questions about DSNY Info ### What does the DSNY Info app do? The DSNY Info app provides official information from the NYC Department of Sanitation. It offers service reminders, updates on special events, and practical tips for reducing, reusing, and recycling waste. ### What are the key features of the DSNY Info app? Key features include receiving service reminders, getting updates on special event schedules, and accessing tips for waste reduction and recycling. It serves as an official source for NYC sanitation information. ### Is the DSNY Info app free to use? Yes, the DSNY Info app is completely free to download and use. There are no in-app purchases or subscription fees associated with accessing its services. ### Who is the DSNY Info app for? This app is designed for all residents of New York City who need to stay informed about sanitation services, recycling guidelines, and waste management practices in their area. ## Version history (last 2 releases) ### 1.1.6 — 2023-04-05 Displayed setout times have been changed to reflect new collection schedules. ### 1.1.5 — 2022-08-30 Updated holiday collection information content. ## Apps similar to DSNY Info | App | Rating | Price | Category | | --- | --- | --- | --- | | [Summons Partner+](https://appshunter.io/ios/app/summons-partner-plus/id1329409724) | 4.9 (1,869) | Free | Reference | | [NYC Subway MTA Map](https://appshunter.io/ios/app/nyc-subway-mta-map/id1563624778) | 4.6 (2,009) | Free | Reference | ## More apps by City Of New York - Department of Sanitation - [donateNYC](https://appshunter.io/ios/app/donatenyc/id1112567037) - [Zero Waste Schools](https://appshunter.io/ios/app/zero-waste-schools/id1484972359) All apps by City Of New York - Department of Sanitation: https://appshunter.io/developer/1112567036 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*