# DSW Canada — user reviews > 53 indexed App Store user reviews of DSW Canada by DSW Inc, rated 4.80/5 from 13,384 ratings. - Source: https://appshunter.io/ios/app/dsw-canada/id1449265597/reviews - App overview in markdown: https://appshunter.io/ios/app/dsw-canada/id1449265597.md - Rating breakdown: 5★ 11,528 · 4★ 1,303 · 3★ 268 · 2★ 85 · 1★ 155 ## Newest reviews (15 of 53) ### 4/5 — Good selection *2026-07-31, version 5.204.0* There was a great selection of shoes on the website and it was easy to navigate. The only thing I disliked was after making my purchase the offers that came up, which were advertisements for other companies. Offering subscriptions for free delivery and protection on my product and one of the meal delivery companies. I’ve only just placed my order so I have yet to see if my delivery comes on time and undamaged. My daughters and I did have a good time surfing the site and choosing multiple pairs of shoes for all of us, that part of the shopping experience was very enjoyable. ### 3/5 — Temperamental APP *2025-12-29, version 5.188.1* The APP does not retain address or credit card details requiring me to re-enter that data each time I use the APP. Also, it periodically does not provide the option to pick up purchases in the store, nor does it retain my store selection. ### 5/5 — Needs little enhancement *2024-12-01, version 5.160.0* I love this app and have been using it since 8 years now. The only reason I am giving four stars is that I want to suggest that the app starts showing store availability and pickup at store options. Even though as vip member delivery is free, I sometimes shop last minute and it would be so helpful to know which DSW store has my shoe available so that I can pick it up in person rather than wait 4-5 days for delivery. ### 5/5 — Great shoes great prices *2024-10-23, version 5.158.0* I alwsys order my runners here ### 5/5 — Excellent value *2024-10-08, version 5.157.0* I find all kinds of savings from this website thank you ### 3/5 — Adding items to cart *2024-09-17, version 5.155.0* Whenever I try to add a second item to my cart, I get an error message saying they can’t ship to multiple locations when I haven’t even chosen delivery or pick up yet! Such a strange blip and it’s so frustrating. ### 5/5 — Bag *2024-09-14, version 5.155.0* I love your products ### 5/5 — Fast easy service *2024-08-17, version 5.153.0* A great loyalty program . Easy websife ### 5/5 — Can’t check out *2024-05-30, version 5.148.0* Why create a shopping app if you can’t let your customer check out. I keep pressing check out and a pop up come in the bottom of my screen with a question “Do you want to check out?” With no button to press yes to continue. ### 5/5 — Good app *2024-04-09, version 5.144.0* Easy to use and no issues ### 5/5 — Satisfied *2023-12-17, version 5.136.0* Affordable and nice ### 5/5 — Great prices, great speed of service *2023-11-12, version 5.133.0* While I can’t always get the sizes I want in the style I want as my first choice, there’s always great quality and speedy service at a great price! I also love the rewards points! ### 5/5 — The right fit *2023-10-25, version 5.132.0* I always get the right fit with a decent quality ### 4/5 — Updating personal information *2023-08-15, version 5.127.0* I like this site a lot but it was very painful updating my personal information. I had to delete everything and start again instead of being able to use the edit button. ### 5/5 — Love shopping at DSW *2023-06-12, version 5.122.0* I love shopping from DSW ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-01-21, version 5.190.1* Bad ### 1/5 — Needs improvement *2025-07-05, version 5.176.0* I can’t see my account number. I can’t see the rewards points. I am a vip member and when I am about to checkout it charges me for delivery. (When there’s a promo for the vip members) it doesn’t show me the loved items. I tried to speak with a manager but they didn’t seem to care about the issue ### 1/5 — Ridiculous *2024-11-21, version 5.160.0* Won’t accept my Visa card payment only my Mastercard!!! ### 1/5 — Restricted *2024-06-16, version 5.149.0* Unable to purchase more than one pair of shoe on app/online. ### 1/5 — Can’t see anything *2023-08-30, version 5.128.0* I don’t understand this app. I went on the website and everything I click on women’s, kids shoes nothing pops out. I thought maybe I need to download the app. Downloaded the app, same issue. Any category I click, it doesn’t show anything. All it keeps saying “Sorry we can’t find what you’re looking for”. How can you shop if you can’t even see anything but the main menu? They’re offering a back to school promo but when you click on “Shop now” it says “Sorry we can’t find what you’re looking for”. ????? ### 1/5 — No working promo code *2022-03-25, version 5.91.0* No promo code would work ### 1/5 — App is terrible *2022-03-22, version 5.90.0* I’ve tried multiple times to create an account and it just does nothing. On address input it keeps defaulting to an address in Toronto. Re-enter everything manually and it doesn’t save. ### 1/5 — Adding cc info *2022-01-29, version 5.87.0* Great site. Frustrating to have to enter cc info 6 times ### 1/5 — App *2021-12-31, version 5.69.0* Really frustrating to use ### 1/5 — App not working *2021-08-02, version 5.40.0* The app keeps on showing 'WE COULDN'T FIND WHAT YOU WERE LOOKING FOR' Even if you click any option from their menu. It looks like they dont have anything to sell me 😂 ## Most praised reviews (10 highest-rated) ### 5/5 — DSW is the best *2026-08-13, version 5.205.0* Amazing prices, Amazing quality and free shipping. You just can’t go wrong with this company. Love it! ### 5/5 — Nine west mini satchel *2026-07-02, version 5.202.0* As usual customer service is too good I m happy to be VIP member ### 5/5 — Great Service *2026-05-12, version 5.198.0* I spoke with Tiffany (Barrie location) on phone asking if she could locate 2 pairs of shoes I need. She apologized & advising they were both not available. She offered to check the closest store for them but came back on the phone with the same news. She went out of her way to locate each pair at different locations… too far. I have never experienced customer service that went way beyond. 1 good thing.. they are available online!! ### 5/5 — Shoes *2026-01-05, version 5.188.1* Got two pairs of shoes from the app for in store pickup amazing. ### 5/5 — Easy shoe shopping *2025-08-16, version 5.179.0* Easy to to shop on the website and fast delivery! ### 5/5 — Quality Shoes at it's finest *2025-03-16, version 5.168.0* Great choices and prices. They even give amazing promos and vouchers for new comers. Great deal, happy customer! ### 5/5 — Great company *2024-12-29, version 5.162.0* Very easy to deal with. Friendly people and quality shoes ### 5/5 — Boots *2024-12-26, version 5.162.0* I’m very excited about it and I really like it so much that!! ### 5/5 — Really really like this shoe store! *2024-12-26, version 5.162.0* I have bought a few pairs here, and honestly, great prices, good selection but the BEST for returning !! Sometimes you just do not know until you try something on, and any pair I had issues with had absolutely no issue returning. Because if that I have made this company my go too ! ### 5/5 — Love this place *2024-12-13, version 5.162.0* I only buy my shoes here. U always find what you need and good prices. Totally recommend :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*