# DTN Management — user reviews

> 124 indexed App Store user reviews of DTN Management by Yardi Systems, Inc., rated 4.51/5 from 1,455 ratings.

- Source: https://appshunter.io/ios/app/dtn-management/id1461935843/reviews
- App overview in markdown: https://appshunter.io/ios/app/dtn-management/id1461935843.md
- Rating breakdown: 5★ 1,079 · 4★ 157 · 3★ 45 · 2★ 22 · 1★ 78

## What do users think of DTN Management?

Overall sentiment: negative

**Pros**

- 🚀 Easy to navigate
- 🚀 Convenient payment options
- 🚀 Efficient maintenance requests
- 👍 User-friendly interface
- 👍 Intuitive app design

**Cons**

- 🐛 Frequent login issues
- 🐛 Buggy and glitchy performance
- 🔒 Security concerns with payments
- 💸 Expensive service fees
- 🤔 Lack of transparency in charges

**Commonly reported bugs**

- Expired SSL certificate
- Visible code during payments
- Inconsistent login state
- Formatting errors in payment flow
- Incompatibility with newer devices

**Most requested features**

- Calendar integration for maintenance scheduling
- In-app messaging with staff
- Detailed breakdown of charges
- Ability to cancel maintenance requests
- Improved auto-pay functionality

## Newest reviews (12 of 124)

### 3/5 — Meh

*2026-07-29, version 26.4.0*

App is ok but seems to be a lot of unnecessary clicks.

### 4/5 — Decent but confusing

*2026-07-05, version 26.4.0*

It gets the job done but i have my critiques. Very minor ones. Mostly digital glitches that could be fixed in time. Like my keyboard covering text boxes, alerts with gibberish, logging in every time i pop away for a second. Nothing bad just tiny annoyances. But i dont use it daily so its not a huge deal just for bills or reports.

### 3/5 — It’s need revision

*2026-05-13, version 26.4.0*

It needs a revision. The priorities are set for the business not the guest. The maintenance and contact is buried. Oh and to get a new password leaves you hanging with no instructions on what should be happening. Are they emailing me? Are they giving me a temporary? What is happening?

### 4/5 — Easy app

*2025-12-22, version 25.8.0*

Great app easy to navigate!

### 4/5 — Scheduling Maintenance

*2025-12-02, version 25.8.0*

I think the DTN property management app could be much more helpful with a built-in calendar feature. It would be great to have an easy way to view available maintenance times and schedule appointments directly through the app. Being able to see upcoming visits, get reminders, and track the status of requests would make the whole process more organized and convenient for residents.

In-app messaging: A simple chat or message center to communicate with the office or maintenance staff would reduce back-and-forth phone calls.
And if this is already a feature, it is not that user friendly because I couldn’t find it.

### 3/5 — expensive fees

*2025-11-30, version 25.8.0*

the service fee is outrageous

### 2/5 — Don’t rent DTN

*2025-06-30, version 24.6.0*

Terrible app, terrible management service. Don’t rent DTN

### 3/5 — Good intention but,

*2025-04-30, version 24.6.0*

App is great easy to use but very buggy. Almost frightening when dealing with my bank account with it.

### 2/5 — Time-consuming

*2025-03-10, version 24.6.0*

It would be significantly better if the login remembered your username at the very least.
Also ApplePay or GooglePay would be great.

### 2/5 — Terrible coding

*2025-03-04, version 24.6.0*

The mobile app is terrible. Every time you click somewhere you get pop ups. The card system acts like it’s ten years old. Needs a major overhaul.

### 3/5 — Keep getting errors that aren’t legible.

*2025-01-30, version 24.6.0*

Get errors that aren’t legible on iPhone 15 pro.

The app also lacks a breakdown of charges

### 2/5 — Need more options

*2024-12-13, version 24.6.0*

Add more options to the maintenance requests. Or just add custom categories and then I would be happier.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad data pop ups

*2026-05-05, version 26.4.0*

The app is riddled with constant pop ups that are random letters and symbols.

### 1/5 — Horrible app horrible company

*2026-03-29, version 25.8.0*

DTN hates its residents

### 1/5 — Muy mal mantenimiento al Condominio

*2026-03-14, version 25.8.0*

Existe cucarachas,no arreglan las cosas a tiempo

### 1/5 — Terrible

*2026-03-12, version 25.8.0*

Blows

### 1/5 — Cookies!

*2026-02-04, version 25.8.0*

The app is good but this it is a data leak

### 1/5 — Terrible

*2026-01-13, version 25.8.0*

Worst leasing company in Lansing STAY AWAY

### 1/5 — Doesnt save sign in

*2025-07-24, version 24.6.0*

Frustrating to have to put in my log in information every time

### 1/5 — Login is broken

*2025-03-11, version 24.6.0*

Latest update broke the part that saves your login. 

Also crazy they had an expired ssl cert for almost a year in an app that takes payments! (It still gives formatting errors when you go to make payments) How does apple even allow this garbage?

### 1/5 — There are errors always

*2025-02-03, version 24.6.0*

Errors are popping up all the time, when try to make payments, no one cares to do that

### 1/5 — No way to cancel maintenance request

*2024-11-10, version 24.6.0*

No way cancel maintenance request

## Most praised reviews (10 highest-rated)

### 5/5 — Thanks

*2026-08-16, version 26.4.0*

Thank you for repairing that bad leak in the bathroom underneath the vanity sink! Really appreciated.

### 5/5 — Clean and simple app

*2026-05-30, version 26.4.0*

Easy to use with simple set up

### 5/5 — User friendly app

*2026-05-26, version 26.4.0*

It’s a simple, easy to use app

### 5/5 — Easy Navigation

*2025-12-03, version 25.8.0*

Easy login, navigation, and payment options

### 5/5 — Intuitive

*2025-10-28, version 25.8.0*

Very intuitive app

### 5/5 — Very easy to use and intuitive

*2025-09-01, version 25.8.0*

The app is very well laid out and easy to use. It is a very efficient way to put in maintenance requests and pay my rent.

### 5/5 — Very responsive

*2025-05-30, version 24.6.0*

Love this app and work orders always get done quickly

### 5/5 — Maintenance and app

*2025-04-15, version 24.6.0*

Maintenance is wonderful! Truly fast, efficient and kind. We could not be happier with the service provided.

### 5/5 — Prospective Tenant

*2024-08-14, version 24.6.0*

Not bad

### 5/5 — Amazing app

*2024-03-22, version 17.0.0*

This app makes paying so much easier and placing work orders simpler. Couldn’t be happier with being able to use this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
