# du — Take control of your account

> Mobile account management and service control app. (iPhone/iPad app by EITC, du telecom UAE.)

- Source: https://appshunter.io/ios/app/du/id521545878 (this page in markdown: same URL + `.md`)
- Developer: [EITC, du telecom UAE](https://appshunter.io/developer/622903532)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.50/5 from 14,785 App Store ratings · 383 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 387 MB
- Languages: American English, Arabic
- Released: 2012-05-10
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/du/id521545878/reviews.md

## What is du?

Enjoy the easiest way to manage your accounts and services, with features customised just for you. 

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend 
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts 
- Get chat support 
- Book an appointment to visit the nearest du store
 
We update our app regularly to always meet your needs so you can always get things done your way.
Enjoying our app? Rate us or write a review.

استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك.

كل أمورك طيبة مع تطبيق du وببضع خطوات فقط:

- اطّلع على استخدامك ورصيدك
- ادفع فاتورتك أو أعد تعبئة رصيدك
- ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم
- اطّلع على عروضنا الخاصة
- قُم بتغيير باقتك
- اشترِ بيانات وخدمات تجوال إضافية
- اشترِ منتجاتنا
- قُم بإدارة حساباتك
- احصل الدعم بالدردشة
- احجز المواعيد لزيارة أقرب متاجر du

نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة.

مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.

## Key features

- Check consumption and balance
- Pay or recharge line
- Pay or recharge for a friend
- Check special offers
- Change plan
- Purchase data and roaming add-ons
- Get chat support

## What do users think of du?

Overall sentiment: negative

**Pros**

- ✨ Convenient and smooth app
- 💳 Easy payments

**Cons**

- 🐛 Constant issues with the app
- 🔍 Lack of transparency in billing
- 🤖 Poor customer service and support
- 📉 Unreliable network and internet speeds
- 💰 Overpriced services

**Commonly reported bugs**

- App crashes frequently
- Login issues and inability to access account
- Inconsistent behavior after updates

**Most requested features**

- Option to cancel subscription/plan through the app
- Ability to manage all accounts (mobile, home internet, etc.) in one place
- Improved data usage tracking and analytics

## Recent user reviews (10 of 383)

All indexed reviews: https://appshunter.io/ios/app/du/id521545878/reviews.md

### 1/5 — Disaster

*2026-08-15, version 8.5.8*

Useless, terrible service, just showoff, avoid this company and runaway...

### 1/5 — اسوء خدمة

*2026-08-12, version 8.5.7*

تحت الصفر

### 1/5 — Disconnection all the time

*2026-08-08, version 8.5.7*

My bill was due on 6th August, and on the 8th August due to unpaid bill of 250 dirhams, you disconnected me without a reminder notice. You’ve done this many times.

### 2/5 — To many updates

*2026-08-06, version 8.5.7*

Every time I need the app it needs to update first. Less frequent uppe please!

### 1/5 — Useless support

*2026-08-02, version 8.5.7*

Useless app for a useless company

### 1/5 — Terrible service

*2026-07-24, version 8.5.6*

I got my service cut off for the 5th time.

### 1/5 — horrible services

*2026-07-15, version 8.5.6*

honestly such a struggle with du, i regret joining them.

### 1/5 — We have a new winner

*2026-07-10, version 8.5.6*

I thought the ADCB app was the worst one… but this takes the cake now. At least they’ve finally launched a new app. This has been awful for years.

### 1/5 — Support bots fail

*2026-07-06, version 8.5.6*

Stranded overseas I bought roaming data that failed to activate. Support asked me 3 questions over and over and over and over and over until I had no choice but to exit the support channel. This gave me zero support and wasted my time more.

### 1/5 — Poor service and coverage

*2026-07-05, version 8.5.6*

Expensive, poor services and coverage

## Frequently asked questions about du

### What does the du app do?

The du app provides an easy way to manage your mobile accounts and services. You can check your usage and balance, pay bills, recharge your line or a friend's, explore special offers, change your plan, and purchase data or roaming add-ons.

### What are the key features of the du app?

Key features include checking consumption and balance, paying or recharging your line, paying or recharging for a friend, viewing special offers, changing your plan, purchasing data and roaming add-ons, managing your accounts, and getting chat support.

### Is the du app free to use?

Yes, the application is free to download and use. There are no upfront costs associated with accessing its account management and service features.

### What can I do to manage my account with the du app?

You can manage your account by checking your current usage and balance, paying outstanding bills, recharging your prepaid line, or even recharging for a friend. You can also change your existing plan or purchase additional data and roaming services.

### How can I get help if I have an issue with my account?

The app offers chat support to help you with any issues or questions you may have regarding your account or services. You can also book an appointment to visit the nearest du store if you prefer in-person assistance.

## Version history (last 5 releases)

### 8.5.9 — 2026-08-21

- Bug fixes and general improvements.

We keep updating our App regularly to bring you more value every day.

Enjoying our App? Rate us or write a review.

إصلاحات وتحسينات عامة.

نواصل تحديث تطبيقنا لنضيف المزيد إلى تجربتك كل يوم.

أعجبك التطبيق؟ قيّمنا أو اكتب تعليقاً.

### 8.5.8 — 2026-08-13

- Bug fixes and general improvements.

We keep updating our App regularly to bring you more value every day.

Enjoying our App? Rate us or write a review.

إصلاحات وتحسينات عامة.

نواصل تحديث تطبيقنا لنضيف المزيد إلى تجربتك كل يوم.

أعجبك التطبيق؟ قيّمنا أو اكتب تعليقاً.

### 8.5.7 — 2026-07-31

- Bug fixes and general improvements.

We keep updating our App regularly to bring you more value every day.

Enjoying our App? Rate us or write a review.

إصلاحات وتحسينات عامة.

نواصل تحديث تطبيقنا لنضيف المزيد إلى تجربتك كل يوم.

أعجبك التطبيق؟ قيّمنا أو اكتب تعليقاً.

### 8.5.6 — 2026-07-03

- Bug fixes and general improvements.

We keep updating our App regularly to bring you more value every day.

Enjoying our App? Rate us or write a review.

إصلاحات وتحسينات عامة.

نواصل تحديث تطبيقنا لنضيف المزيد إلى تجربتك كل يوم.

أعجبك التطبيق؟ قيّمنا أو اكتب تعليقاً.

### 8.5.5 — 2026-05-22

- Bug fixes and general improvements.

Launching App Exclusive Offers for prepaid users on the du app!

Complete simple actions to unlock exciting rewards all in one place.

We keep updating our App regularly to bring you more value every day.

Enjoying our App? Rate us or write a review.

إصلاحات وتحسينات عامة.

إطلاق عروض حصرية على تطبيق du لمشتركي الدفع المسبق!

أكمل خطوات بسيطة واحصل على مكافآت مميزة، كل ذلك في مكان واحد.

نواصل تحديث تطبيقنا لنضيف المزيد إلى تجربتك كل يوم.

أعجبك التطبيق؟ قيّمنا أو اكتب تعليقاً.

## Apps similar to du

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MyRogers - Manage your account](https://appshunter.io/ios/app/myrogers-manage-your-account/id337618972) | 4.5 (2,797) | Free | Utilities |
| [Virgin Mobile UAE](https://appshunter.io/ios/app/virgin-mobile-uae/id1198503948) | 4.5 (1,542) | Free | Utilities |
| [ADNOC Dist](https://appshunter.io/ios/app/adnoc-dist/id1015371099) | 3.0 (199) | Free | Utilities |
| [RTA Dubai](https://appshunter.io/ios/app/rta-dubai/id426109507) | 3.2 (266) | Free | Utilities |
| [Smart Salik](https://appshunter.io/ios/app/smart-salik/id912158362) | 1.8 (112) | Free | Utilities |
| [CAFU Fuel & Car Service To You](https://appshunter.io/ios/app/cafu-fuel-and-car-service-to-you/id1397724264) | 4.5 (684) | Free | Utilities |

## More apps by EITC, du telecom UAE

- [Dubai360 VR](https://appshunter.io/ios/app/dubai360-vr/id1045914918)
- [EITC IR](https://appshunter.io/ios/app/eitc-ir/id1301157403)
- [du SmartCar](https://appshunter.io/ios/app/du-smartcar/id6472643166)
- [du Invitation](https://appshunter.io/ios/app/du-invitation/id6473445283)

All apps by EITC, du telecom UAE: https://appshunter.io/developer/622903532

## Related topics

[eitc](https://appshunter.io/ios/topics/eitc) · [dumobile](https://appshunter.io/ios/topics/dumobile) · [bill pay account](https://appshunter.io/ios/topics/bill-pay-account) · [dupay](https://appshunter.io/ios/topics/dupay) · [my club](https://appshunter.io/ios/topics/my-club)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*