# Dual iPlug — user reviews > 31 indexed App Store user reviews of Dual iPlug by NAMSUNG AMERICA, INC., rated 2.40/5 from 121 ratings. - Source: https://appshunter.io/ios/app/dual-iplug/id1216140105/reviews - App overview in markdown: https://appshunter.io/ios/app/dual-iplug/id1216140105.md - Rating breakdown: 5★ 29 · 4★ 8 · 3★ 9 · 2★ 11 · 1★ 64 ## Newest reviews (11 of 31) ### 1/5 — Eh *2020-03-04, version 2.1.1* App will not connect to my radio it just constantly searches ### 1/5 — TOTAL FAIL *2020-02-02, version 2.1.1* Are you KIDDING me? FIVE DIFFERENT APPA with the same name; no indication which app is for what unit — AND NONE OF THEM CONNECT WITH MY BRAND-NEW UNIT! And the app appears to be the ONLY WAY to control what used to be called the “fader” between front and back, now called “Zone,” with the unit face only enabling you to turn Zone 1 off completely, muting BOTH front and read speakers. COME ON, DUAL — THIS IS PATHETIC!!! ### 1/5 — ¯\_(ツ)_/¯ *2019-12-31, version 2.1.1* When spending well over $100 and having an iPhone X you’d think the app would be correct, but it’s not. It connects just fine, but the app shows all these different features but only has the remote which is everything I can do without being on my phone. ### 1/5 — Not working like use to *2019-03-25* I use to be able to adjust the settings from the app ie: fade, balance, etc - no more. Also, now says “device connecting...” and spinning. However, it says on the display of the stereo that it is connected. What gives? Please fix prior to boating season. ### 1/5 — Useless app *2019-03-19, version 2.1.1* The App says you have three or four screens you can change with the mode settings but the app will not let you go past the main screen which makes this app totally useless. ### 1/5 — Horrible *2018-12-24, version 2.1.0* Can’t not get this app to connect to my stereo! It constantly says connecting device and never actually connects device ! What was fixed cause there isn’t any difference!! 😡😡😡😡😡😡😡😡 ### 1/5 — Does not work *2018-09-21, version 2.1.0* Constantly “connecting devices” ### 1/5 — Dual “remote” *2018-06-20, version 2.0.9* Now that is a ridiculous waste of time. All this does is try to connect....that’s it, it is kinda fun to watch the thing spin at least for the first few hours. Fix your app or remove it. ### 1/5 — Dual head unit iPhone 7 *2018-04-03, version 2.0.5* I can’t even get my app to open it constantly says pairing and never does anything downloaded both versions and nothing really would like to be able to Bluetooth my devices together after putting all this money in it ### 1/5 — Can’t connect! *2018-03-10, version 2.0.5* Can’t connect with my XDVD276BT using a IPhone 6, it just stays constantly trying to connect even when my phone is already paired with the stereo. Why advertise something all over the box and can’t have it working easily the first time? Disappointed. ### 1/5 — Doesn’t connect. *2018-02-22, version 2.0.5* This doesn’t even connect to my iphone6 and I had the xdvd276bt. The app continuously says connecting but never does!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not happy *2023-03-19, version 2.1.1* App will not connect. ### 1/5 — Worthless just like there head units *2023-03-10, version 2.1.1* Just like the head unit Dual is a horrible company that cares not for there customers nor customer service I knew better than to buy a budget head unit or a Dual head unit for that matter but the silence in my truck was killing me. As far as the app I never got out of the device connecting loading screen. Maybe cuz there last update for this app was 4 yrs ago and I have a iPhone 13 Pro. Needless to say this is getting deleted and the head unit returned and I’ll just wait to spend the extra money on a good head unit or anything that’s not Dual ### 1/5 — It keeps buffering *2022-11-21, version 2.1.1* It’s not working ### 1/5 — Not working *2022-06-10, version 2.1.1* It’s cool to have a easy remote but push One button and the whole App starts loading all over again and it doesn’t stop ### 1/5 — Worst app ever *2021-02-03, version 2.1.1* I’ve tried many of times of downloading it on different devices but the app is so buggy it boots up to “Connecting Device” and stays like that. ### 1/5 — Needs work lot’s of work *2020-12-11, version 2.1.1* I’ve tried everything in the world to get this app just connected but it never does. Bluetooth connects instantly to iPhone but app never works. Updated phone and app, no go. Uninstalled and reinstalled. Nothing. Needs LOTS of work ### 1/5 — Awful app - has potential *2020-11-07* This app won’t go any further than Device Connecting. Unless you want to waste your time, don’t use this app. ### 1/5 — Terrible *2020-08-19, version 2.1.1* The app is beyond basic it’s literally just one screen/a radio remote that you can basically do on the radio and the app refuses to connect after being able to connect only once. ### 1/5 — Jayce 2000 *2020-06-13, version 2.1.1* I can read fine and have a compatible stereo and the app does nothing but try to load and never actually loads. Just because it worked for you doesn’t mean people can’t read, the manual with the stereo says it’s compatible ### 1/5 — It’s horrible 🤬😡 *2020-05-11, version 2.1.1* It takes a long time to connect and I can’t play my music and don’t download this app it don’t work also you should Get another app cause dis don’t work ## Most praised reviews (9 highest-rated) ### 5/5 — Works good *2019-08-30, version 2.1.1* I like it so far. ### 5/5 — Works great if you have a Dual compatible radio *2019-04-30, version 2.1.1* App works like it is supposed to The 1 star comments are from people that do not have a Dual compatible radio and can’t read well. If you don’t have a Dual compatible radio for the app than don’t download it because it won’t work ### 5/5 — Works great iPhone 6 Plus *2018-09-13, version 2.1.0* 5 stars only thing I don’t like is you’ve got to actually hit connect instead of it auto pairing. Over all very good product ### 5/5 — Works well *2018-08-31, version 2.1.0* Works well xdvd276bt and iPhone SE ios 11.4.1 ### 5/5 — Love the app *2018-04-21, version 2.0.7* I love the app. It lets me control the radio from far away ### 4/5 — Read a lot of reviews but here’s decent one. *2021-05-20, version 2.1.1* I had luck It worked for me I have iPhone 6plus n I have no good luck only bad 99% but 1st use the Bluetooth, 2nd when you try to connect the ride up turns off you have to turn it back on n it connects or it will load forever... so far seems good I’ll leave updated review after week or two. But I’m glad I can listen To my music through Bluetooth n not Aux... now the bad is something is up with the cam I have to go over the wires might be the camera it’s self that’s broke. But nothin major for me... for the price it works hope you all the best!!! ### 4/5 — It’s ok *2019-02-04, version 2.1.0* I think the issue people are having with the no connection is that you need to set the unit to auto connect! Well that solved it for me anyway yeah it could be more polished but it’s a $70 head unit so how much are they going to spend on app development? It’s a neat idea but it comes with a remote so kinda pointless in my opinion. ### 3/5 — Not happy *2019-09-02, version 2.1.1* When you get the app it shows all these cool windows that show different settings but when you get the app there is only one window and not much in that one. And yes I have the right app the right phone all of that but what I don't have is any settings button. ### 2/5 — Connect to xdvd276bt *2020-09-03, version 2.1.1* This won’t connect to my radio anymore. I tried reinstalling it and nothing happened --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*