# مستهلك دبي - Dubai Consumer

> Consumer and business complaint filing and tracking for Dubai. (iPhone/iPad app by Department of Economic Development.)

- Source: https://appshunter.io/ios/app/dubai-consumer/id1360982844 (this page in markdown: same URL + `.md`)
- Developer: [Department of Economic Development](https://appshunter.io/developer/501018463)
- Category: Business
- Price: Free
- Rating: 3.45/5 from 22 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.2 · 43 MB
- Languages: English
- Released: 2018-04-07
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dubai-consumer/id1360982844/reviews.md

## What is مستهلك دبي?

حمل التطبيق الرسمي لحماية المستهلك في دبي الآن 

تطبيق مستهلك دبي يوفر خدمة شكاوى المستهلكين وخدمة شكاوى التجار عن المؤسسات التجارية في إمارة دبي، حيث يتميز التطبيق بسهولة الاستخدام وإمكانية تقديم شكاوى أو ملاحظات على أية تجاوزات تجارية على حقوق المستهلكين، كما يمكن للتجار تقديم الشكاوى على الشركات الأخرى ومتابعة سير إجراءات الشكوى عند كل مرحلة من المراحل.
كن على حق واعرف حقوقك كمستهلك.

Install the official consumer protection in Dubai application now.

Dubai consumer application provide services such as consumer complaints and Business complaints against companies in Dubai. 
The application is very useful and it can help you to register complaints or comments regarding any commercial violation of consumer rights. 
In addition, Traders can submit complaints against other companies based in Dubai and follow up complaint status.
Be right and know your consumer rights

## Key features

- Consumer complaint submission
- Business complaint submission
- Track complaint status
- Understand consumer rights
- Report commercial violations

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/dubai-consumer/id1360982844/reviews.md

### 1/5 — حماية التجار في دبي

*2022-06-08*

من اكذب التطبيقات اللي شفتها في حياتي

التاجر نصاب ومعترف قدامي بالخراب اللي تسبب فيه والغش اللي غشني اياه
لما كلمت حماية المستهلك، ثلاث اسابيع بس عشان يتم تعيين محقق، وبالاخر تتصل لي المحققة وبصوت نايم ومو فاهمة شيء، تقول ان التاجر ما اعترف وقال اني انا اللي سببت الخرابات وما في شي يثبت العكس او الضرر من قبل! هذه حركات ظلم واكل حقوق ناس وتصديق التاجر الكذاب او موظفينه، وتكذيب صاحب الحق، باكثر من موقف! دبي حالها حال اي مدينة عالم ثالث دنيئة، لا تطور ولا حماية ولا مناسبة للعيش، ومليئة بالغش والخداع وطرق وسبل حماية الغشاشين! هذا التطبيق فاشل ويجب ان يشارك الناس تجاربهم الحقيقية ويتم التقييم بناءً على التجارب وليس بناءً على التقييمات المزورة

### 1/5 — Useless

*2022-03-04*

Filed a complaint. Didn’t hear back after weeks. Then get a text to say case closed as I didn’t answer the phone

### 1/5 — التطبيق لايعمل

*2022-02-08*

حاولت التسجيل اعطاني اني مسجل سويت اعادة كلمة المرور قلي مو مسجل 

قدمت شكوى اون لاين مرتين اغلقت بدون سبب

### 1/5 — Useless app

*2022-02-08*

Difficult to describe complaints or attach files due to limitations. Then they don’t do anything for you anyway

### 5/5 — تطبيق مميز

*2018-04-19*

تطبيق مميز ويمكن الوصول الى المعلومات بشكل سريع

## Frequently asked questions about مستهلك دبي

### Does Dubai Consumer have ads?

No, Dubai Consumer is ad-free, allowing for an uninterrupted user experience.

### What is the rating for Dubai Consumer?

Dubai Consumer has a rating of 3.5 stars based on 22 user reviews.

### Is Dubai Consumer free to download?

Yes, Dubai Consumer is available for free download on the App Store.

### What devices support Dubai Consumer?

Dubai Consumer is compatible with iPhone, iPad, and iPod devices.

### How often is Dubai Consumer updated?

The latest version of Dubai Consumer was released on August 3, 2023, indicating regular updates.

### What is the age rating for Dubai Consumer?

Dubai Consumer has an age rating of 4+, making it suitable for a wide range of users.

### Who developed Dubai Consumer?

Dubai Consumer was developed by the Department of Economic Development.

### Can businesses file complaints with Dubai Consumer?

Yes, businesses can submit complaints against other companies in Dubai and monitor their progress through the app.

## Version history (last 5 releases)

### 3.5 — 2023-08-03

bug fixing

### 2.19 — 2021-11-06

Bug fixing

### 2.18 — 2021-11-04

Bug fixing

### 2.15 — 2021-10-18

Terms and Conditions update

### 2.14 — 2021-07-26

We update the app regularly so we can make it better for you. Get the latest version for all of the available features. This version includes several bug fixes and performance improvements.

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## More apps by Department of Economic Development

- [UAE Exports](https://appshunter.io/ios/app/uae-exports/id1293164072)
- [Dubai IP Gateway](https://appshunter.io/ios/app/dubai-ip-gateway/id1316867385)
- [EngageDXB](https://appshunter.io/ios/app/engagedxb/id1345274363)
- [Dubai Raffles](https://appshunter.io/ios/app/dubai-raffles/id1491703050)

All apps by Department of Economic Development: https://appshunter.io/developer/501018463

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*