# Dubai Health - دبي الصحية — user reviews > 128 indexed App Store user reviews of Dubai Health by Dubai Academic Health Corporation, rated 4.00/5 from 207 ratings. - Source: https://appshunter.io/ios/app/dubai-health/id1437186269/reviews - App overview in markdown: https://appshunter.io/ios/app/dubai-health/id1437186269.md - Rating breakdown: 5★ 136 · 4★ 16 · 3★ 8 · 2★ 9 · 1★ 38 ## Newest reviews (12 of 128) ### 2/5 — Promising Idea, But the App Needs Serious Improvement *2026-03-15, version 11.5.2* The concept behind the Dubai Health App is strong and very much aligned with the high digital standards expected in Dubai. Unfortunately, the current execution falls significantly short of those expectations. Previously, accessing the app was quick and convenient through Face ID. This functionality appears to no longer work, forcing users to log in exclusively via UAE PASS. This process is noticeably slower and far less convenient, especially for an application that is supposed to simplify access to healthcare services. The interface itself is also poorly optimized for usability. Finding basic functions requires unnecessary effort, and navigation is not intuitive. Several sections fail to load properly, which further undermines the overall experience. A particularly critical issue is the appointment booking system. When attempting to schedule a visit with a doctor, the app frequently fails to load available physicians and instead displays errors. As a result, it becomes impossible to make an appointment through the application. This raises a fundamental question about the app’s purpose if its core functionality does not work reliably. Given Dubai’s reputation for world-class digital services and infrastructure, the current state of this application is surprisingly underdeveloped. The idea behind the platform is good, but the interface design, stability, and core functionality require significant improvement before it can be considered a reliable healthcare tool. ### 5/5 — App *2025-11-04, version 11.4.3* Excellent!! ### 3/5 — Medical report section *2025-09-18* Can’t see my latest payments as well as applied medical report ### 5/5 — malaria *2025-08-28, version 11.4.1* I was sick with malaria, thank God I got myself treated by Dubai health (Rashid hospitals very fast thanks the doctors and the nurse there were so good and caring for me they were so friendly also I was so surprised when the ask me I’m free to go and they didn’t charge me anything. God bless Dubai health and all the doctors and nurses and the workers there ❤️❤️❤️❤️ ### 5/5 — Amazing service *2025-08-12, version 11.1.4* From reception to nurses and doctors all are amazing team and very friendly and helpful , noora albloshi did an amazing job in the reception, dr maha rajab was very helpful and answered all my questions ### 5/5 — Fast and Helpful *2025-08-12, version 11.1.4* The app is very helpful and easy to use navigating through the services is made so easy and user friendly. ### 5/5 — أفضل خدمة صحية بدون منازع *2025-08-05, version 11.1.4* من أفضل الخدمات الصحية المقدمة، قمة في المهنية و الرقي في للتعامل الابلكيشن ممتاز صراحة يغنيك عن امور كثيييير ### 5/5 — Like *2025-07-10, version 11.1.4* Like ### 2/5 — Disappointed Experience *2025-07-04, version 11.1.4* I recently attempt to book an online appointment with a doc and was left quite disappointed. The system is requesting me to pay 150 AED, Despite being an Emarati who is entitled to free healthcare service linked in my Emirates ID. The system should automatically recognize it once i login with my UAE Pass. ### 5/5 — Dubai Health *2025-06-30, version 11.1.4* Very user friendly - easy to find appointment details - and medical history . Specially for patients like me, this application is so easy to use . Thank you to the doctors and the app creator 💕 ### 5/5 — The Best Service *2025-05-19, version 11.1.4* You name it Dubai Have it and Always the Best One , Dubai Health one of them , First their service and Doctors give enough time to check properly to proceed further for Vaccination. Super Duper Proud of them. ### 5/5 — Best App *2025-05-09, version 11.1.4* One of the Best Application that Dubai Government made. From appointment to payment to medication and follow up everything is there in the app and you will be reminded as well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not 100% compatible *2026-05-23* Was informed it doesn’t work with all phones sometimes. I have an iPhone 15 and can’t use the app hmm ### 1/5 — Hatta hospital worst service *2026-05-12* Worst service from doctor to pharmacist , no proper diagnosis report to get medicine for lipid medicine rejected and pharmacist don’t know the procedure and arrogant behavior unacceptable. ### 1/5 — Bad update *2025-12-05, version 11.5.2* Application is not possible to enter. First it asks you to create a password, then this password doesn’t work. So there’s an option to reset, but NO, not in this case. All the possible password options aren’t good enough to be accepted by the system. This is very frustrating, and even more frustrating is that, there is no one who can assist you. Spoke to several agents and chats, but still 0 results. 2 weeks of struggling and stress, no more patience ### 1/5 — Please fix! *2025-11-27* I cant change my password tried everything and i keep getting this message (Password is not compliant with the Dubai Health password policy) ### 1/5 — Terrible App *2025-10-15, version 11.4.3* Impossible to log on, repeatedly says my email address is wrong even though I’m using the address I’ve received a notification from you to access records. When I finally get in to reset password it so far hasn’t accepted 20 different attempts at passwords as none of them meet the requirements? Basically I can’t access my medical records. ### 1/5 — Needs so much improvement *2025-09-24, version 11.4.1* The app is so bad i cant even view my test results and i contacted the support number of dubai health more than 5 times and they keep telling me view the results on the application even though i cant. And the dr cant share the results with me directly. This is such a bad system and i am very disappointed. Even the section for requesting medical reports isnt working. fix your application. ### 1/5 — Personal opinion *2025-07-28* Please hire Russian doctors , they are excellent in the field . ### 1/5 — The worst application in the world *2025-05-11, version 11.1.4* Never use this application it’s too slow and you can’t deal with payments and they take ages to serve you nothing is special with this application you wish if you never use it again Every time you have to complain about something no achievements are complete must be with missing thing and problems ### 1/5 — Absolute rubbish *2024-02-13, version 3.2* The app doesn’t work. I could not register, as it kept sending me error messages after I input Eve OTP!! I also could not log on using my UAE pass!!! ### 1/5 — أسوأ برنامج حكومي *2024-01-22, version 3.1* دائما وأبدا خربان ## Most praised reviews (10 highest-rated) ### 5/5 — Dr Amani Bayoumi and Ms Latifa from Xray (Al Bada branch) *2026-05-15* Thank you for your professionalism and kindness. ### 5/5 — Amazing *2026-05-13, version 11.7.3* Alhamdulillah, I had a very good experience at the hospital. The doctors, nurses, and all staff were very caring, respectful, and professional. They took good care of me during my treatment and recovery. Thank you to everyone for the excellent support and kindness. May Allah bless you all.” ### 5/5 — Great n helpful *2026-04-19, version 11.7.3* I like it’s helped me manage my appointments n keeps updating me regarding coming appointments n also very easy to use ### 5/5 — The best kids hospital *2026-03-29, version 11.5.2* Since birth dr omar asedawi is folwing my doughter case and i cant thanks him more for his patience his understanding and answering all my questions everytime.. also dr samir monir in comforting me as well.. ### 5/5 — Perfect app *2026-03-13, version 11.5.2* Easy access to my inquiries. ### 5/5 — Thank you for the best Medical care centre *2026-01-27, version 11.5.2* Today 27th January 2026, I have visited Al Khawaneej Health Centre for chest x-ray, I have observed that all the local team in the centre was very friendly and welcoming while the centre was very busy with patients. I want to thank all of the staff and special thanks to Dr. Fatma Rashid Al Ghefli for taking care and follow up 🙏 ### 5/5 — Dubai Health clinic - Al Qusais - Nurse Blessy *2026-01-23, version 11.5.2* We had a wonderful experience during our child’s 6-month vaccination. The nurse was incredibly kind, patient, and gentle, which made a big difference for both our baby and us as parents. She explained everything clearly, reassured us throughout the process, and handled the vaccination with great care. Truly grateful for her professionalism and compassion ### 5/5 — Mohamed Ali Khawas *2026-01-07* Dr Bushra Ahmed was excellent All other staff are very good. Thanks to all authorities and HH Shaikh Mohammed May Allah bless all ### 5/5 — Big thank you *2025-12-02, version 11.5.2* Thank you doctors for your help even the nurses I appreciate all the care you have given my baby during surgery ,before and after Um Tanaf ### 5/5 — Feed Back *2025-11-11, version 11.4.3* Please give option to share Lab report --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*