# Dubai Library – مكتبة دبي — user reviews

> 14 indexed App Store user reviews of Dubai Library by Dubai Culture & Arts Authority, rated 4.30/5 from 51 ratings.

- Source: https://appshunter.io/ios/app/dubai-library/id921365930/reviews
- App overview in markdown: https://appshunter.io/ios/app/dubai-library/id921365930.md
- Rating breakdown: 5★ 40 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — Rejection membership for app fault

*2024-10-25, version 5.0.2*

I keep submitting registration with my emirate id and it keeps rejecting me saying I didn’t submit it!!!

### 1/5 — Painful app to use

*2022-11-10, version 4.3*

Why do you need a medical certificate?? Also where does one get the instructions? Why would you assume that the user knows what to do

### 1/5 — Membership registration incomplete

*2019-12-03, version 3.7*

Trying to register for family membership but the app every time hanging

### 1/5 — Keep crashing

*2019-08-23, version 3.5*

Each time I want to put a book to my favorite it cash and close

### 1/5 — Accessing Library Contents

*2018-10-04, version 3.0*

What's the purpose of a such app if there are no ways to access library materials and check for accessible contents for the visually impaired?
I was expecting that this app will provide users to read contents and listen to books as other library apps do.

### 1/5 — Can't login

*2016-08-17, version 1.3*

It's showing only in Arabic I can't login or register

### 2/5 — Crashes before it even starts

*2020-11-09, version 3.9.5*

The app has been working fine for a while now, until recently it started crashing even before it opens properly. Please fix this issue.

### 3/5 — Application crashes many times

*2021-01-09, version 3.9.5*

Hello support,

I have used the application on Iphone, and i have experienced crashing in the app manytimes during start up,

Please try to fix that , as this is very annoying .

Thanks

### 3/5 — App crashing while clicking on Borrowed books

*2020-08-22, version 3.9.4*

Hi Team,

While clicking on Borrowed books, it crashes immediately.

My account > Borrowed books

Regards.

### 5/5 — Very good service

*2023-01-26, version 4.3*

Fantastic

## Most praised reviews (4 highest-rated)

### 5/5 — Very helpful

*2022-10-03, version 4.2.3*

Thnx

### 5/5 — Excellent app

*2022-09-25, version 4.2.3*

We the process is very easy and

### 5/5 — Happy

*2021-10-07, version 4.1.2*

Thank you so mush for help..😀😀
It’s amazing library

### 5/5 — Great job Dubai public libraries

*2016-07-05, version 1.3*

Can we access Al Manhal database via this app as well?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*