# Dubai Municipality — DM - Unified Mobile App

> Unified mobile app for Dubai Municipality digital services and city information. (iPhone/iPad app by Dubai Municipality.)

- Source: https://appshunter.io/ios/app/dubai-municipality/id1504636184 (this page in markdown: same URL + `.md`)
- Developer: [Dubai Municipality](https://appshunter.io/developer/427718653)
- Category: Utilities, Business
- Price: Free
- Rating: 4.30/5 from 6 App Store ratings · 15 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 89 MB
- Languages: American English
- Released: 2020-10-14
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dubai-municipality/id1504636184/reviews.md

## What is Dubai Municipality?

Dubai Municipality’s newly revamped mobile app, provides a range of smart services to match the new digital era, complemented with a fresh innovative vibrant look, intuitive navigation, voice enabled smart search and quick service. This Mobile App is the smart gateway to many Dubai Municipality digital services and information about the city. 
Following are the Dubai Municipality services to provide seamless integrated customer experience:

•	Check & Pay: One step to pay your fees and clear the fines.
•	Search & Enquire: To get the current status of your service request, projects & buildings, and documents.
•	Find Your Way: Search, locate and navigate to the places using Geo-tagging system.
•	Happy Home: Maskani to reserve desired plot, Kharetati to issue or renew Dubai. Municipality site plan and apply for Bunyan card for the offers & discounts. 
•	Plan Your Visit: Discover the parks and recreational attractions with booking options.
•	Start Your Day: Search for registered food items and consumer product safety; book for Dubai Municipality Center’s token; report and requests for all the below DM service categories:

-  Land, Building & Constructions
-  Food, Health & Safety
-  Drainage & Waste Management 
-  Environment & Pest Control
-  Pets & Animals
-  Community Facilities
-  Leisure, Park & Tours

The main features of the mobile app include:

•	Displays DM digital services with voice enabled search.
•	360-degree comprehensive view of the customer smart dashboard.
•	Advance accessibility features for people of determination.
•	Advanced survey, feedback and easy enquiry options using various channels such as WhatsApp and Chat with Fares.
•	Ramsatna for electronic national dictionary
•	Authentic news and social media feed

Download NOW! Apply to services anytime, anywhere and save your time.

## Key features

- Pay fees and fines
- Check service request status
- Navigate city locations
- Reserve plots and issue site plans
- Discover parks and attractions
- Search food and product safety
- Voice-enabled smart search

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/dubai-municipality/id1504636184/reviews.md

### 1/5 — Very bugged, laggy and doesn’t work

*2026-08-11, version 8.0.6*

Very bugged, poor ux and it’s laggy. Doesn’t work at all

### 1/5 — Doesn’t work

*2025-09-23, version 8.0.3*

Doesn’t work it crashes

### 1/5 — App doesn’t work

*2025-09-06, version 8.0.3*

Tried to submit a noise complaint but the app isn’t functioning properly

### 2/5 — Broken

*2025-04-08, version 8.0.1*

I am trying to make a construction noise complaint for 3 days now. The app breaks every time I try to do this. The app is very bloated and unresponsive in general

### 4/5 — Problem in checking

*2023-12-13*

I have a plot to check plots with plot number

### 1/5 — AHMED AL ALI

*2023-11-27*

التطبيق سيئ !؟  السبب: المحتويات بما فيها من تقديم الطلبات و تقديم البلاغات جميعها في قسم واحد.. 

يجب تحسين التطبيق بحيث يتم تحديد تقديم الطلبات في قسم خاص ، و تحديد تقديم البلاغات في قسم اخر 

وشكراً

### 1/5 — Doesn’t work

*2022-11-09, version 4.16.589*

Keeps going back to the splash page but is stuck there

### 1/5 — Msnager

*2022-01-15*

Does not work

**Developer response:** Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to unifiedmobileapp@dm.gov.ae along with the contact details so that we check this.

### 1/5 — The worst app ever!

*2021-12-22*

Let’s try to sum it up: 
1- not loading properly (specially the sign in page)
2- can’t connect to UAEPass, even though I get approval from their app 
3- if I am signing up through my emirates ID why do I need to enter all of my  personal information again?
4- the app looks like a website not an app 
5- not compatible with IPads, I used it because I can’t log in through my IPhone 
6- I want to request a map of my plot. But I simply can’t because I need to connect with UAEPass. Though the sign up required my full detail and national ID ! 
7- the navigation of this service request its not clear! For a loot of reasons
        - first the loading of the page
        - second the information you get from makani or the plot number are not unified 
        - third when the map is loading you have to click on the plot image and there is no indication that I have to do that I discovered by coincidence 
        - fourth after ALL this hassle I found the right button but I can’t complete the service because I need UAEPASSS!! Which I have but its not connecting 
 - there is even no way after you sign in to connect it, which means I have to sign out and in again!!!!

really this is torture, its not normal….I just want my map I shouldn't be going through all of this :(((

**Developer response:** Hi, please email us a screenshot of the error you are facing along with your mobile number at unifiedmobileapp@dm.gov.ae so we can look into this for you. We apologise for any inconvenience.

### 1/5 — Can't login using UAE PASS

*2021-12-17*

I have another application called "ServiceMarket". 

After I login successfully in UAE pass, it opens the other application not DM!

**Developer response:** Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to unifiedmobileapp@dm.gov.ae along with the contact details so that we check this.

## Frequently asked questions about Dubai Municipality

### What services does Dubai Municipality offer?

Dubai Municipality provides services for land, building, construction, food and safety, waste management, environment, pest control, pets, community facilities, and leisure.

### Can I pay fines and fees through Dubai Municipality?

Yes, the app allows you to check and pay your fees and clear fines in one step, streamlining financial transactions with the municipality.

### How can I find locations using Dubai Municipality?

The 'Find Your Way' feature uses a Geo-tagging system to help you search, locate, and navigate to various places within the city.

### Does Dubai Municipality have ads?

No, Dubai Municipality is ad-free, allowing for an uninterrupted user experience focused solely on accessing municipal services.

### What are the accessibility features in Dubai Municipality?

The app includes advanced accessibility features designed for people of determination, ensuring a more inclusive experience for all users.

### How can I get support or provide feedback for Dubai Municipality?

You can use advanced survey, feedback, and easy enquiry options, including channels like WhatsApp and 'Chat with Fares'.

### Is Dubai Municipality available on all devices?

Currently, Dubai Municipality is supported on iPhone and iPod devices, offering its services to users on these platforms.

### How often is Dubai Municipality updated?

The app was last updated on October 9, 2025, indicating regular updates to improve services and features. The latest version is 8.0.6.

## Version history (last 5 releases)

### 8.0.6 — 2025-10-09

Bug Fixes

### 8.0.4 — 2025-09-23

- Bug Fix

### 8.0.3 — 2025-07-18

Bug Fix and remove the Investment Opportunities.

### 8.0.2 — 2025-05-14

Dubai Municipality is continuously enhancing the digital customer experience, making it faster and more enjoyable.

Resolved the barcode scanning issue within the app.

### 8.0.1 — 2025-01-06

Dubai Municipality always working to encourage the customer's digital experience, make it faster and more enjoyable.

1. ChatBot Functionality Improvement
Enhanced ChatBot functionality to provide more accurate responses and a smoother interaction experience.


2. Enhance Land Site Plan Service Experience
The Land Site Plan service now includes a list of all parcels linked to the user account. This improvement provides easy access to the parcel information.

Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience.
For assistance, click on the "Contact Us" icon and select one of DM communication channels.

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## More apps by Dubai Municipality

- [Makani](https://appshunter.io/ios/app/makani/id731838002)
- [Public Cleanliness Violations](https://appshunter.io/ios/app/public-cleanliness-violations/id995999835)
- [Build In Dubai](https://appshunter.io/ios/app/build-in-dubai/id1318091114)
- [Smart Office DM](https://appshunter.io/ios/app/smart-office-dm/id1506592720)
- [FTS Service DM](https://appshunter.io/ios/app/fts-service-dm/id1597898152)

All apps by Dubai Municipality: https://appshunter.io/developer/427718653

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
