# Dubai Municipality — user reviews > 15 indexed App Store user reviews of Dubai Municipality by Dubai Municipality, rated 4.30/5 from 6 ratings. - Source: https://appshunter.io/ios/app/dubai-municipality/id1504636184/reviews - App overview in markdown: https://appshunter.io/ios/app/dubai-municipality/id1504636184.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (1 of 15) ### 1/5 — تقييم *2021-06-28* تقييم سي **Developer response:** Dear User, we are sorry to hear that there were features that were not working for you. Please share the exact issues you had at unifiedmobileapp@dm.gov.ae and we will do our best to rectify those at the earliest. Thanks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bugged, laggy and doesn’t work *2026-08-11, version 8.0.6* Very bugged, poor ux and it’s laggy. Doesn’t work at all ### 1/5 — Doesn’t work *2025-09-23, version 8.0.3* Doesn’t work it crashes ### 1/5 — App doesn’t work *2025-09-06, version 8.0.3* Tried to submit a noise complaint but the app isn’t functioning properly ### 1/5 — AHMED AL ALI *2023-11-27* التطبيق سيئ !؟ السبب: المحتويات بما فيها من تقديم الطلبات و تقديم البلاغات جميعها في قسم واحد.. يجب تحسين التطبيق بحيث يتم تحديد تقديم الطلبات في قسم خاص ، و تحديد تقديم البلاغات في قسم اخر وشكراً ### 1/5 — Doesn’t work *2022-11-09, version 4.16.589* Keeps going back to the splash page but is stuck there ### 1/5 — Msnager *2022-01-15* Does not work **Developer response:** Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to unifiedmobileapp@dm.gov.ae along with the contact details so that we check this. ### 1/5 — The worst app ever! *2021-12-22* Let’s try to sum it up: 1- not loading properly (specially the sign in page) 2- can’t connect to UAEPass, even though I get approval from their app 3- if I am signing up through my emirates ID why do I need to enter all of my personal information again? 4- the app looks like a website not an app 5- not compatible with IPads, I used it because I can’t log in through my IPhone 6- I want to request a map of my plot. But I simply can’t because I need to connect with UAEPass. Though the sign up required my full detail and national ID ! 7- the navigation of this service request its not clear! For a loot of reasons - first the loading of the page - second the information you get from makani or the plot number are not unified - third when the map is loading you have to click on the plot image and there is no indication that I have to do that I discovered by coincidence - fourth after ALL this hassle I found the right button but I can’t complete the service because I need UAEPASSS!! Which I have but its not connecting - there is even no way after you sign in to connect it, which means I have to sign out and in again!!!! really this is torture, its not normal….I just want my map I shouldn't be going through all of this :((( **Developer response:** Hi, please email us a screenshot of the error you are facing along with your mobile number at unifiedmobileapp@dm.gov.ae so we can look into this for you. We apologise for any inconvenience. ### 1/5 — Can't login using UAE PASS *2021-12-17* I have another application called "ServiceMarket". After I login successfully in UAE pass, it opens the other application not DM! **Developer response:** Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to unifiedmobileapp@dm.gov.ae along with the contact details so that we check this. ### 1/5 — Bad design and functionality *2021-09-03* The app crashes, the app main loading page if only few big picture related to payment with bad design…. I couldn’t make a simple payment so I had to send my driver to DM office who then was sent to alansari exchange to make a simple payment. I could also request for the title deed for a land parcel…. **Developer response:** Hi, please email us a screenshot of the error you are facing along with your mobile number at unifiedmobileapp@dm.gov.ae so we can look into this for you. We apologise for any inconvenience. ### 1/5 — Doesn’t work *2021-07-01* The website doesn’t let you upload pictures and you can’t proceed without uploading a picture. Too many questions asked as well for a simple service. Can be improved. **Developer response:** Dear User, we are sorry to hear that there were features that were not working for you. Please share the exact issues you had at unifiedmobileapp@dm.gov.ae and we will do our best to rectify those at the earliest. Thanks. ## Most praised reviews (4 highest-rated) ### 5/5 — Good *2021-09-07* Nice application new update **Developer response:** Thank you for your review & keep supporting us :) If you have any feedback or suggestion, you could write to us at unifiedmobileapp@dm.gov.ae. We would love to hear from you! ### 4/5 — Problem in checking *2023-12-13* I have a plot to check plots with plot number ### 2/5 — Broken *2025-04-08, version 8.0.1* I am trying to make a construction noise complaint for 3 days now. The app breaks every time I try to do this. The app is very bloated and unresponsive in general ### 2/5 — It is not functioning properly *2021-02-02* The app is not working properly issues with login and not properly integrating with UAE pass . I can’t proceed and being back and forth with customer service for over a week **Developer response:** Sorry for inconvenience, can you share more details about your problem to unifiedmobileapp@dm.gov.ae? So we can review the case with UAE pass and update accordingly. Thanks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*