# Dubai Police - شرطة دبي — user reviews > 243 indexed App Store user reviews of Dubai Police by Dubai Police General HQ, rated 4.60/5 from 20,137 ratings. - Source: https://appshunter.io/ios/app/dubai-police/id384374316/reviews - App overview in markdown: https://appshunter.io/ios/app/dubai-police/id384374316.md - Rating breakdown: 5★ 17,020 · 4★ 896 · 3★ 373 · 2★ 242 · 1★ 1,606 ## What do users think of Dubai Police? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Efficient services - 🔒 Secure platform - 💡 Comprehensive features - 🙌 Excellent police service **Cons** - 🐛 App crashes/stability issues - ⚠️ Complicated navigation - 🕰️ Slow response times - 🤔 Confusing user interface - 💳 Payment issues **Commonly reported bugs** - Login/registration problems with UAE Pass - Inconsistent behavior across iOS and Android - Location services not working as expected - Frequent app crashes on latest OS versions - Payment processing errors **Most requested features** - Add dashcam video upload option - Improve status tracking for submitted requests - Provide more language options - Simplify reporting and complaint processes - Enhance customer support channels ## Newest reviews (13 of 243) ### 2/5 — Delayed Investigation and Lack of Communication *2026-07-27* I filed a criminal complaint on 06 July 2026, and it has now been three weeks without receiving any meaningful update on the investigation or the current status of my case. I understand that investigations can take time, but regular communication and progress updates are important for complainants. I respectfully request the concerned Dubai Police authorities to investigate my complaint and resolve the matter as soon as possible. I hope the communication process and response time can be improved for cases like mine. ### 5/5 — Benchmark for every one else *2026-05-15, version 10.13* You did such a good job you are the benchmark for all other application, in the IT world, we compare all applications against this one as when people ask about how good is an application it's usually "is it as good an Dubai Police " ? Great job guys ### 5/5 — Excellent *2026-05-10, version 10.12* Very nice app let you to do everything in your home.. keep going to the best 🌹 ### 5/5 — Best service *2026-05-09, version 10.12* Interactive, easy and always solution oriented! ### 5/5 — For thanks *2026-04-29, version 10.10* I had a problem in a shopping center, you exactly helped me Especially thanks🙏 ### 5/5 — Traffic *2026-04-23, version 10.9* Easy and quick service. ### 5/5 — Good appp *2026-04-20, version 10.9* Use full ### 5/5 — STELLAR and ROBUST *2026-04-13* What a proficient set of people, I thought, gone are the days, of a world, where POLICE And DOCTORS used to be known as NOBLE professionals . But naa, I was proven wrong. Reinforcing my faith in this land and its law makers and law keepers alike. As these UAE defence and POLICE are one of the few places in the world that still hold the title of NOBLE professionals , in my viewpoint and experience, to date. I take a BOW and SALUTE. And should you ever need us to fight the front line. To save the nation and its people , count me in. Will not flinch for a moment. ### 5/5 — Easy to navigate and use. *2026-03-26, version 10.6* The app is easy to navigate and complete multiple transactions across the services provided by the police. It allows you to complete these without having to visit a police station and in many cases the requests are completed immediately. ### 5/5 — Amazing work *2026-03-21, version 10.5* I love Dubai Police ### 5/5 — Amazing as Always *2026-03-17, version 10.5* This application is fantastic as it is very efficient. ### 3/5 — Bugs *2026-02-28, version 10.2* The latest version has lot of bugs. Now none of the applications supporting ios 17 or below. App crashes while opening Web version also not working as expected. Design and UI looks good. But its mandatory to have the full functionality and smooth operation with out hang. Hope the developer team will improve this in very soon ### 5/5 — I LOVE DUBAI *2026-02-25, version 10.2* DUBAI POLICE NO #1 ## Most critical reviews (10 lowest-rated) ### 1/5 — Clunky *2026-08-21, version 10.15* App rarely loads correctly. Very clunky to use. Takes several attempts to do anything. Please improve the coding. ### 1/5 — App doesn’t work *2026-07-30, version 10.13* I am in a desperate situation and I am told to use your app which doesn’t work ### 1/5 — App malfunctioning *2026-07-09, version 10.13* I’ve not been able to request a police clearance certificate on the app today. Somehow my email address is now showing up and I’m unable to edit it. Very unhelpful unfortunately ### 1/5 — Not helpful app *2026-07-02, version 10.13* The app is slow and has issues ### 1/5 — Email issue *2026-06-07, version 10.13* cannot put email ### 1/5 — No Help from Government *2026-06-03* I called police,they told me to apply through App, the app does not work, I came to Al Adeed centre , staff kept me waiting 4 hours , even when I have the token, and then told me to come next day, I don’t have salary since March and when you complain to MOHRE THEY TELL US TO GO TO COURT , Dubai Police app not working. What shall we do as an EXPAT IF THE GOVERNMENT OF UAE WILL DISMISS US FROM EVERYWHERE . PLEASE HELP US. ### 1/5 — Slow *2026-04-07, version 10.7* Not let you to proceed ### 1/5 — Horrible, dysfunctional useless app *2026-02-14, version 10.1* The app is good for nothing. It doesn’t work. It’s horrible. They need to fix it. Unbelievable. What kind of money is spent on such an app which is barely functional ### 1/5 — This update ruined the app *2026-01-24, version 10.0* I can’t check my traffic fines because so many missing traffic codes ### 1/5 — Too many fines *2026-01-12, version 9.37* How can someone drive like a robot , in dubai even robots wikl get fines ## Most praised reviews (10 highest-rated) ### 5/5 — دار الامان *2026-08-21, version 10.15* ان تكون على كامل الثقة انك تحت سماء لا تؤذى بها في نفسك ولا في اهلك ولا في كرامتك وان تحيا بأمن وامان عندها لا تعجب من ان ربك قد أراد لها ان تكون سيدة بلدان العالم القديم والحديث ، ان ربي لطيف لما يشاء وهو سبحانه يعطي كل شيئ بمقدار ،نسأل الله لكم زيادة في الخير والامن والامان ، ونصركم الله على من عاداكم وجعل كيده في نحره 🌹 ### 5/5 — G *2026-08-07, version 10.14* Xx ### 5/5 — Online system is great *2026-08-04, version 10.14* We are proud of Dubai police 🤲🏻🤲🏻 ### 5/5 — Kf jutt *2026-07-28, version 10.13* Very helpful for any situation ❤️❤️ ### 5/5 — Most Helpful *2026-07-22, version 10.13* Everything in one place, outstanding ❤️❤️❤️ ### 5/5 — Good *2026-07-10, version 10.13* Very good ### 5/5 — Wooow *2026-06-23, version 10.13* Süper ### 5/5 — شكرا *2026-06-23, version 10.13* شكرا ### 5/5 — We can reach any time anywhere *2026-06-21* Really useful ### 5/5 — دبي *2026-05-27, version 10.13* أتقدم بجزيل الشكر والتقدير إلى شرطة دبي على جهودهم العظيمة وتعاملهم الراقي والمتميز، وعلى ما يقدمونه من خدمة تحفظ الأمن والأمان بكل احترافية واحترام. كل الشكر لكم على حسن التعامل وسرعة الاستجابة، ونسأل الله أن يحفظكم ويوفقكم دائمًا. مع خالص التقدير والاحترام. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*