# DubaiCare — user reviews > 26 indexed App Store user reviews of DubaiCare by DUBAI INSURANCE COMPANY(P.S.C.), rated 1.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/dubaicare/id1602253690/reviews - App overview in markdown: https://appshunter.io/ios/app/dubaicare/id1602253690.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (14 of 26) ### 1/5 — App not functional in Apple 10+ 16.7 iso version *2024-12-14, version 1.0.10* The app is down loaded but as soon you click on the app it disappears . ### 1/5 — Can’t open *2024-11-25, version 1.0.10* I can’t open my app, I tried to uninstalled then installed again but it didn’t work. I don’t know what’s the problem because I can’t open at all. I hope you can fixed the problem ### 1/5 — App doesn’t work on iPhone *2024-11-07, version 1.0.9* I downloaded this app multiple times on iPhone and it doesn’t seem to work, what’s the issue ? ### 1/5 — Rubbish *2024-11-05, version 1.0.9* App keeps crashing. The app is better than the insurance though. ### 1/5 — Policy Changes Frequently *2024-10-06, version 1.0.9* Vitamin drugs covered for my pregnant wife suddenly not covering during policy change. That too with the same policy same year. Also, scanning traffic had increased a lot. App is very pathetic. Not planning to continue with them anymore! ### 1/5 — Victor *2024-06-08, version 1.0.6* Do not!! Do not buy this insurance or mednet in general. They will find every excuse to not approve any procedure!! Their so called “doctors” that make such decisions are charlatans that don’t know left from right. Also, dear “dubai care”, I will be making a complain after complain to dubai health care until I get satisfaction for the pain you caused ### 1/5 — Not Working *2024-05-23, version 1.0.6* The application is not working at all. After registration in never access. ### 1/5 — Worst insurance ever *2024-05-01, version 1.0.6* Worst insurance ever ### 1/5 — Worst app *2023-10-07, version 1.0.3* Recently I formatted my phone and reinstalled this app, now when I am trying to login app says it’s already registered in another device which is not correct then when I am trying to deregister old device by mobile number it’s saying user not found. What kind of algorithm is running behind this app which doesn’t allow user to reinstall and use the app. ### 1/5 — Application + approval *2023-10-05, version 1.0.3* The application is useless and the approval taking over 2 hours even if you have premium insurance. ### 1/5 — worst insurance *2023-10-04, version 1.0.3* worst insurance ### 1/5 — No OTP *2023-09-25, version 1.0.3* Not able to register as it didn’t send any otp code please fix before publishing to the public ### 1/5 — Unusable, non functional app *2023-09-13, version 1.0.3* Not able to proceed beyond registration as it gives error that “ID number not valid” There is no option of using hyphen as in the ID card number as the numeric keypad is the not option to key in the ID number which doesn’t have a hyphen. Either the registration should accept ID number without hyphen or allow user to enter ID number with hyphen. ### 1/5 — Poor application *2023-08-03, version 1.0.3* Poor application ## Most critical reviews (10 lowest-rated) ### 1/5 — App is useless *2026-02-06, version 1.0.11* The app is useless. After I downloaded it and tried to open it, it didn’t work. ### 1/5 — If there were a rating lower than zero, I would choose it. *2026-01-26, version 1.0.11* Very poor service. Approval always gets delayed or rejected. I waited over an hour at the clinic after being told it would take only 20 minutes. Customer service keeps saying there is a system issue with no solution. Extremely disappointing experience. ### 1/5 — Unusable *2026-01-06, version 1.0.11* Got a premium insurance but can’t use the app because the register flow isn’t working. Everything about the app is terrible. Hope the insurance isn’t as bad. Do better! ### 1/5 — Delayed *2025-12-12, version 1.0.11* I applied for policy cancellation its one wk now still no action ### 1/5 — اسوأ شركة تأمين *2025-11-20, version 1.0.11* اسوأ شركة تأمين في كافة التعاملات علشان دوا واحد تاخد كام يوم ايميلات ومراسلات وطلبات كأنها عملية مش علبة دوا غير ان خدمة العملاء مش متاحة اصلا سواء دبي للتأمين او ميدنت لا انصح بيهم اذا شخص يهمه صحته لانهم هيمرضوك اساسا ### 1/5 — Pathetic insurance Company *2025-09-27, version 1.0.11* If you’re here after buying this Insuranec welcome to the club wherein you will waste a lot of time for get approvals - nothing gets approved without 3-4 calls with 15-20 mins each. If you’re in urgent issue be ready you will have to pay! I feel this is the strategy by this insurance make it as complicated as possible for customers to claim so they will end up paying rather than waiting for the insurance approval. ### 1/5 — Use less *2025-06-30, version 1.0.11* Why this app - there is any solution ### 1/5 — Worst app *2025-03-24, version 1.0.11* Doesn’t work at all. Even registering new credential is an issue. It says “invalid”, no matter even if you put correct ones ### 1/5 — Not covering medicines for pregnancy *2025-01-05, version 1.0.10* All of sudden I came to know that they are not covering the maternity 😭 Horrible experience for me ### 1/5 — App not responding *2024-12-15, version 1.0.10* The app is not responding or opening, and I’m at the clinic where they asked me for a picture of my ID card ## Most praised reviews (2 highest-rated) ### 5/5 — Excellent *2024-10-16, version 1.0.9* Appreciate this insurance company and I heavily recommend. ### 2/5 — Login *2023-09-21, version 1.0.3* I don’t receive the OTP to login and there’s no way to fix it or talk with support --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*