# Ducati Link — user reviews

> 306 indexed App Store user reviews of Ducati Link by Ducati Motor Holding S.p.A., rated 1.33/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/ducati-link/id1321914623/reviews
- App overview in markdown: https://appshunter.io/ios/app/ducati-link/id1321914623.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 16

## Newest reviews (19 of 306)

### 3/5 — Favoriten und Gespeicherte Adressen verwalten

*2025-10-11, version 1.6.17*

Schön wäre noch, wenn man die Favoriten und gespeicherte Adresse verwalten könnte….löschen und noch geiler wäre es….wenn man der Adresse einen Namen geben könnte, Beispiel: Zuhause, Arbeit, Café alte Schule, Heimathändler, Grillimbiss, Arzt etc. wäre sehr hilfreich

### 1/5 — App

*2025-09-26, version 1.6.17*

I find it incredible that Ducati would have its name associated with this app. I can’t even register as it keeps freezing up. I’ve seen this app has had reviews from 6-7 years ago, and they still can’t provide a functional app. Really disappointing. I would recommend taking this app offline, get some feedback on what your clients need in Bluetooth connectivity and start over. For me, the best thing you could do is incorporate Apple CarPlay into your system, and create either Bluetooth or hardwired connectivity. Either way you should just remove this app. I certainly wouldn’t put my name on it.

### 1/5 — Fatal

*2025-09-26, version 1.6.17*

Pago un dinero para actualizar el software de la moto, abro la app relleno todos los datos y no me deja ni registrarme

### 2/5 — Multistrada V4 S

*2025-09-25, version 1.6.17*

No hay forma de conectar una Multistrada V4 S 2025. La app no encuentra la moto estando conectado el móvil al Bluetooth de la misma🤷‍♂️

### 1/5 — L’idea c’è ma solo l’idea

*2025-09-20, version 1.6.17*

L’applicazione sarebbe stupenda ma per registrare un percorso se mi fermo a mettere benzina si stoppa e non riparte invece si dovrebbe mettere in pausa e come riparto ripartire invece nulla, peccato!

### 1/5 — Bike isn’t listed

*2025-09-06, version 1.6.17*

Installed the app and registered (which was a chore that I had to trick to get to work) only to find out my bike (2025 Desert X Rally) isn’t listed. None of the Desert X models from any model year are listed.

### 1/5 — Necesita mejorar

*2025-08-19, version 1.6.16*

Con Ducati Multistrada V2S 2025, Iphone IOS 16, Sena SRL3, NO FUNCIONA. 
La app da muchos errores de licencia al intentar planificar la ruta. No funciona el sonido. La navegación es erratica y va a saltos. 
Necesita mejorar MUCHO.

### 1/5 — Ducati Link

*2025-08-04, version 1.6.16*

Teilweise Absturz des Kompletten Os, während Navigation. Dann Motorrad alle Einstellungen zurückgesetzt sehr ärgerlich auch die Abs Einstellungen.Ab zum Händler Display Getauscht dann 3 Wochen Ruhe jetzt steht in der App mein Motorrad ist nicht mehr unterstützt. Keine Turn by Turn Navigation möglich auf meiner Nightshift, warum hat der Händler es mir dann verkauft. Warum wird kein Google Maps Navi unterstützt ich will doch nur für meine knapp 400€  Extra Navigieren..

### 1/5 — Can’t even register

*2025-07-16, version 1.6.16*

I’ve tried numerous times to register ensuring that I am doing everything asked, but I can’t even get registered !!

### 1/5 — Keine Verbindung

*2025-06-26, version 1.6.16*

Die App verbindet sich nicht mit dem Motorrad

### 1/5 — Non trovo Multistrada v4 PP nel menu a tendina per aggiungere la moto

*2025-06-11, version 1.6.16*

Nn riesco ad aggiungere la mia moto, nel menu’ a tendina non risulta la Multistrada v4

### 4/5 — Turn by turn Streetfighter V4 S

*2025-06-07, version 1.6.16*

Mi ci trovo molto bene, unica cosa ho notato che quando dal display vado su telefono per fare una chiamata, quando la concludo il display non torna sulla modalità navigazione bensì sulla classica visualizzazione in ordine di marcia.

### 4/5 — Great, mostly stable trip recorder/planner for your Ducati

*2025-05-11, version 1.6.16*

This app gets a lot of hate because it used to be extremely buggy and difficult to set up.  I have been using it since 2024 and have had no issues with the set up.

There are times when browsing itineraries that it will freeze, and become unusable.

One feature the app needs greatly is to enter in navigation while being able to continue recording the itinerary. When going out for a ride, I like to enter in my next destination while navigating, and dont want to have several itineraries built as a result. 

If the app was more stable, it would be excellent. I hope Ducati keeps adding more to it because I really enjoy it.

### 1/5 — Panigale V4 2025

*2025-05-06, version 1.6.16*

When? I paid for t-b-t soft but app doesn’t work…

### 2/5 — Ancora molto da migliorare

*2025-04-13, version 1.6.15*

La pagina di supporto non è accessibile. L’app ha buone potenzialità, ma il fatto che si perde la registrazione quando si spenge la moto la rende praticamente inutilizzabile. Anche il fatto di dover per forza dare un nome per salvare un itinerario non è funzionale. Da migliorare.

### 2/5 — Panigale 2025 no compatible

*2025-04-05, version 1.6.15*

Hola, tengo una Panigale V4S 2025 y no se deja conectar a link. Dice que mi moto no es compatible. Al igual que no funciona el turn by turn porque la aplicación no es compatible. No entiendo porque cobráis dinero para extras y luego no funcionan!

### 1/5 — Sehr verbesserungsbedürftig

*2025-03-29, version 1.6.15*

Die Benutzerfreundlichkeit ist sehr dürftig. Wird diese App überhaupt gehostet?
Update: man erhält auf die Rezension eine automatisch generierte Nachricht, die auch anbietet, Kontakt zu einem Entwickler aufzunehmen. Wenn man das anklickt kommt „Page not found“ Also scheint meine Annahme zu stimmen: es gibt kein Hosting

### 1/5 — Turn-by-turn is worthless

*2025-02-14, version 1.6.13*

Paid $200 to have turn-by-turn activated on bike, only to have an app that crashes every time. “Data download in progress…” crash. Is this the only way turn-by-turn can be used? Ducati, I want a refund.
UPDATED: Ducati Refunded Turn-by-Turn cost plus dealer install fee.

### 1/5 — Turn-by-turn is worthless

*2025-02-02*

Paid $200 to have turn-by-turn activated on bike, only to have an app that crashes every time. “Data download in progress…” crash. Is this the only way turn-by-turn can be used? Ducati, I want a refund.

**Developer response:** Dear User, thank you for your feedback. 
To verify deeply the situation, we kindly invite you to provide us with more details by contacting the Ducati Support team: https://www.ducati.com/us/en/company/customer-service
Thank you, the Ducati team.

## Most critical reviews (10 lowest-rated)

### 1/5 — Where is the Ducati Monster V2?

*2026-08-20, version 1.6.24*

The user guide of the new Monster v2 informs about this app, but when I try to add a new bike from the list it doesn’t have the Monster V2 (only the older models). 

Please update (so I can update this review as well).

### 1/5 — Unreliable

*2026-08-08, version 1.6.24*

Constantly getting map license error and the only solution is to uninstall the app and install it again, very annoying.

### 1/5 — Horrible

*2026-07-02, version 1.6.22*

Every bit of getting the bike paired with my iPhone 17 Pro was a headache. Finally got it paired only to find out the app doesn’t support landscape? Really? In 2026 your app is locked to portrait?

Wanted to like / use this app, but it’s a no from me.

### 1/5 — Doesn’t work

*2026-06-17, version 1.6.22*

Poor app. Doesn’t link to bike

### 1/5 — Never worked

*2026-05-07, version 1.6.22*

Buy a $32k motorcycle, pay extra for connectivity and it never works. I can connect my phone to the bike but the app never sees the bike. It’s wildly frustrating. In a year it has never worked. Email the devs, they never get back to you. So glad I paid extra for these features…

### 1/5 — Muy mejorable

*2025-11-19, version 1.6.18*

Para empezar, creo que cuando uno compra una moto de marca premium, con su precio premium, la marca debe cuidar hasta el más mínimo detalle. En este caso, la aplicación deja mucho que desear.
- Conseguí enlazarla con la moto, pero me costó varios intentos.
- La interfaz es poco intuitiva, mal organizada.
- Y lo peor, no registra los datos de viaje automáticamente. Hay que pulsar start cada vez que quieres que registre los datos de viaje. Ridículo.

Vengo de una BMW, y su aplicación es buena, sencilla y proporciona toda la info que se espera. 
Por favor, pongánse manos a la obra, porque esta app es una vergüenza para Ducati.

### 1/5 — Crashes at login - not usable

*2025-11-14, version 1.6.18*

Go to log in, accept terms, gets halfway through loading data and crashes back to the login screen.  🤷🏼‍♂️

### 1/5 — ログインできない。

*2025-11-05, version 1.6.18*

IOS 26.0.1では、invalidJWT error decording payloadが発生してログインできません。

### 1/5 — Trop nul

*2025-10-28, version 1.6.18*

Franchement l’application a 10 ans de retard. J’ai une voiture et mon téléphone se connecte directement sans attendre.
Mettez vous à jour on dirait Windows 95….

### 1/5 — Won’t find bike

*2025-10-14, version 1.6.17*

Would not find my 2023 Multistrada V4 S

## Most praised reviews (10 highest-rated)

### 5/5 — Pratique

*2022-04-29, version 1.5.4*

Impeccable pour régler à mon profil les suspensions, et le caractère moteur de ma Multi 1260 Enduro ainsi que l’affichage du compteur selon les modes.
Cerise sur le gâteau quoi qu’il arrive les réglages sont sauvegardés.

### 5/5 — Macht Spaß, funktioniert gut

*2021-06-13, version 1.5.3*

Mit Diavel 1260S (2020) läuft das Ganze einwandfrei. Schöne Spielerei.

### 5/5 — Panigale v2

*2020-08-03, version 1.5*

Hi, any date for panigales?

### 5/5 — Die App ist Perfekt!!!

*2019-11-19, version 1.4.1*

Hallo zusammen, ich nutze die App seit Juni diesen Jahres. Mit ein bisschen Geduld hat alles gut funktioniert. Seit IOS 13.2 kann die Aufzeichnung von Itineraries nicht gestartet werden da angeblich keine BT-Verbindung besteht. Im Dashboard der Multistrada und in den Einstellungen vom iPhone wird eine BT-Verbindung angezeigt.
Bitte schnell korrigieren!!!
Die App ist die ideale Reiseunterstützung.
UPDATE!!!
Mit der Version 13.2.2 läuft die App wieder ohne Probleme.

### 5/5 — Asked them to add a delete feature

*2019-06-20, version 1.3.3*

Asked Ducati to add a delete bike feature and they told me it would be done in the next update. No problems connecting to my V4S. Shows that it’s not a Multistada as it was mentioned in the Ducati forums so that’s good to know

### 5/5 — Now it is OK

*2019-05-09, version 1.3.2*

I had to delete it and re-install, now it is working again! Thanks

On iPhone XS iOS 12.2 does not even start. The old version of Multistrada app worked perfectly, this one is useless...

### 5/5 — Is there a way to remove a bike?

*2019-04-19, version 1.3.1*

If you say “no”, that would be really silly :)

### 5/5 — Siamo in trepidante attesa

*2018-07-20, version 1.1.1*

Non vedo l’ora di lasciarvi ⭐️⭐️⭐️⭐️⭐️ non appena si avvererà ciò che state promettendo, ovvero che pubblicherete in questi giorni la versione compatibile con MTS Enduro. Grande DUCATI !!

### 5/5 — Ottima idea!

*2018-07-11, version 1.1*

L'app ha funzioni utili e interessanti, user friendly!

### 4/5 — Not Bad Once You Get In

*2026-08-26, version 1.6.24*

It took a while to get up and running but once in, the app works!  First off all, only a few bikes are supported: newer DesertX, Diavel, XDiavel, Hypermotard, Monster, Streetfighter, Multistrada, Panigale and Scrambler. I believe that you need a Bluetooth module, and a Ducati Navigation license and Turn-by-Turn (TBT) assigned to your bike.  It’s a quirky app and I’m still learning but like it so far.  I’m using an iPhone 15Pro, Cardo Packtalk EVO, on a 2026 XDiavel V4. The best luck I’ve had for a planned trip, is to create and download your map formatted for GPX.  I use the InRoute app and export plans to GPX, then open through Ducati Link.  Have the app open, start your bike and have the Bluetooth connect to the bike.  Your instrument cluster will then show the turn-by-turn and other settings available.  After the bike is started and the bike is connected, I open the Cardo Bluetooth to connect my helmet.  Everything works fine!  I hope this helps riders out there!  I haven’t found any good instruction through Ducati or social media!  My next test is to plan a trip directly through the app, but the GPX is reliable!  Fingers crossed! Stay safe!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
