# Duke Energy — Duke Energy Corp > Mobile utility app for account management, billing, and outage reporting. (iPhone/iPad app by Duke Energy.) - Source: https://appshunter.io/ios/app/duke-energy/id1325217974 (this page in markdown: same URL + `.md`) - Developer: [Duke Energy](https://appshunter.io/developer/1299896621) - Category: Utilities, Business - Price: Free - Rating: 4.80/5 from 162,592 App Store ratings · 700 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 119 MB - Languages: American English - Released: 2019-03-27 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/duke-energy/id1325217974/reviews.md ## What is Duke Energy? With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. Current features of the Duke Energy app allow you to: • Easily log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either Touch ID® or Face ID® to easily access your account. • View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month. • Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored. • Track energy usage. View your past and recent energy use so you can better manage it and get more detailed information. • Set up bill reminders. Stay on top of your bill and always know when to pay. • Save more. Take advantage of our energy and money-saving offers. • Customer service. Contact our customer support if you ever have questions about your service or your energy bill. ## Key features - Easy login with Touch ID/Face ID - View and pay bills - Report power outages - Track energy usage - Set up bill reminders - Access energy-saving offers ## Chart rankings - #190 in Top Free · Utilities (US App Store) ## What do users think of Duke Energy? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 🔒 Secure payment process - 👍 Helpful for tracking usage - 👍 Great company overall **Cons** - 🐛 Frequent login issues - 🐛 Unreliable app functionality - 🐛 Inaccurate billing information - 🐛 Glitchy payment processing - 👎 Poor customer service - 👎 Monopolistic practices **Commonly reported bugs** - Daily usage graphs not working - Unable to log in consistently - Payment information not saving properly - App redirects to website instead of in-app functionality **Most requested features** - Add last month/last year usage comparison - Display dollar amount in addition to kWh - Improve outage map and notifications - Implement two-factor authentication - Allow scheduling of bill payments ## Recent user reviews (10 of 700) All indexed reviews: https://appshunter.io/ios/app/duke-energy/id1325217974/reviews.md ### 1/5 — Bill too high *2026-08-22, version 7.9.0* Tired of my bills being high. It was never this high and last year I had kids in the house. ### 5/5 — Easy to pay *2026-08-20, version 7.9.0* 100 % ### 1/5 — Money Racket *2026-08-19, version 7.9.0* The app itself works great but the company is greedy and overcharges and constantly tries to raise prices. It is a monopoly and I do pray that one day they get sued and forced to pay out for the things they have done. They raise prices for their mistakes like the contamination of waters and pole work…. That’s not the customers problem why not take that out of the pockets of the upper management making 6+ figures ### 2/5 — No return call. No explanation. Have contacted. *2026-08-19, version 7.9.0* Contacted you again twice regarding one of our 4 accounts this one at 959 20 18th St. North St. Petersburg apartment 11 the Bill is erratic. Nobody lives there air-conditioning was not even on when it first went up. I need someone to contact me. This is going on three months now. Chats calls. No feedback or reply ### 5/5 — Nice *2026-08-16, version 7.9.0* Easy, quick and like the app ### 5/5 — G *2026-08-13, version 7.9.0* G ### 1/5 — Unable to transfer account *2026-08-13, version 7.9.0* I move one town over in NC. Transferred my account and keep paying. Duke energy accepts my money but claims the account is closed and will not apply to my new account. Stupid and I spend time on phone trying to correct—UGH! ### 5/5 — Good App *2026-08-13, version 7.9.0* Helps keep up with usage and billing Easy to use and understand ### 1/5 — Power Outage *2026-08-12, version 7.9.0* If you’re going to to charge me $500 per month for electricity then it needs to work! ### 1/5 — 5 year on and off electric *2026-08-11, version 7.9.0* There is about forty or so people in my area that every time it storms we have a 5-6 hour outage problem you would think they would do upgrade to prevent that, not Duke they just raise their rates. Not a happy customer ## Frequently asked questions about Duke Energy ### What can I do with the Duke Energy app? The Duke Energy app allows you to manage your energy accounts from anywhere. You can view and pay your bills, report power outages and receive restoration updates, track your energy usage, and access energy-saving offers. It also provides easy login options and customer service contact. ### How do I pay my bill with the app? You can easily view your current bill and billing history within the app. The app also allows you to set up automatic payments and reminders, ensuring you never miss a due date. You can compare your current bill to previous months and the previous year. ### What if I experience a power outage? If your power is out, you can report it directly through the Duke Energy app. The app will provide you with updates on the estimated time for restoration, helping you stay informed during an outage. ### Is the Duke Energy app free to use? Yes, the Duke Energy app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description, indicating it is a complimentary service for customers. ### Can I track my energy usage with this app? Yes, the app provides features to track your past and recent energy usage. This allows you to better understand your consumption patterns and identify opportunities to manage your energy use more effectively and potentially save money. ## Version history (last 5 releases) ### 7.9.0 — 2026-08-05 • We made some updates to make the app even more awesome. ### 7.8.1 — 2026-07-20 • Making things awesome. ### 7.8.0 — 2026-07-08 New offers, enhanced preferences, and continuous improvements to make your app experience even better. ### 7.7.1 — 2026-06-16 We spiffed up some things in the background. ### 7.7.0 — 2026-06-11 We generally made things better. ## Apps similar to Duke Energy | App | Rating | Price | Category | | --- | --- | --- | --- | | [Fetch Resident](https://appshunter.io/ios/app/fetch-resident/id1449602121) | 4.5 (22,146) | Free | Utilities | | [CLT+](https://appshunter.io/ios/app/clt-plus/id1476253828) | 2.4 (57) | Free | Utilities | | [Chirp Access](https://appshunter.io/ios/app/chirp-access/id1450159493) | 2.0 (634) | Free | Utilities | | [RentCafe Resident](https://appshunter.io/ios/app/rentcafe-resident/id541403633) | 4.8 (975,601) | Free | Utilities | | [Parcel Pending Mobile](https://appshunter.io/ios/app/parcel-pending-mobile/id1352095998) | 4.8 (50,073) | Free | Utilities | | [Florida Lottery](https://appshunter.io/ios/app/florida-lottery/id476160599) | 3.5 (3,829) | Free | Utilities | ## More apps by Duke Energy - [Kilowatt Krush](https://appshunter.io/ios/app/kilowatt-krush/id1425034972) - [Duke Energy Lake View](https://appshunter.io/ios/app/duke-energy-lake-view/id1458140185) - [TeamCard](https://appshunter.io/ios/app/teamcard/id1525230656) - [RestoreOps](https://appshunter.io/ios/app/restoreops/id1527474657) - [MicroTour](https://appshunter.io/ios/app/microtour/id1532882980) All apps by Duke Energy: https://appshunter.io/developer/1299896621 ## Related topics [piedmont natural gas](https://appshunter.io/ios/topics/piedmont-natural-gas) · [duke energy](https://appshunter.io/ios/topics/duke-energy) · [duke energy bill pay](https://appshunter.io/ios/topics/duke-energy-bill-pay) · [duke](https://appshunter.io/ios/topics/duke) · [duke pup](https://appshunter.io/ios/topics/duke-pup) · [usage energy](https://appshunter.io/ios/topics/usage-energy) · [my duke energy](https://appshunter.io/ios/topics/my-duke-energy) · [duke energy app](https://appshunter.io/ios/topics/duke-energy-app) · [duke energy progress](https://appshunter.io/ios/topics/duke-energy-progress) · [electricity america](https://appshunter.io/ios/topics/electricity-america) · [champion energy](https://appshunter.io/ios/topics/champion-energy) · [4change energy](https://appshunter.io/ios/topics/4change-energy) · [amigo energy](https://appshunter.io/ios/topics/amigo-energy) · [hwoo energy](https://appshunter.io/ios/topics/hwoo-energy) · [mce clean energy](https://appshunter.io/ios/topics/mce-clean-energy) · [nmdc energy ir](https://appshunter.io/ios/topics/nmdc-energy-ir) · [puget sound energy](https://appshunter.io/ios/topics/puget-sound-energy) · [ycnga app](https://appshunter.io/ios/topics/ycnga-app) · [3dves energy dashboard](https://appshunter.io/ios/topics/3dves-energy-dashboard) · [nugen energy](https://appshunter.io/ios/topics/nugen-energy) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*