# Duke Health Anywhere

> On-demand virtual urgent care with board-certified physicians. (iPhone/iPad app by American Well Corporation.)

- Source: https://appshunter.io/ios/app/duke-health-anywhere/id1473647288 (this page in markdown: same URL + `.md`)
- Developer: [American Well Corporation](https://appshunter.io/developer/437812372)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.87/5 from 764 App Store ratings · 23 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 76 MB
- Languages: English
- Released: 2019-08-28
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/duke-health-anywhere/id1473647288/reviews.md

## What is Duke Health Anywhere?

Get quick, convenient urgent care through your mobile device – day or night – with Duke Health Anywhere. Next time you’re feeling sick have a live video visit with a board-certified doctor who will assess your condition, offer a diagnosis and treatment plan, and if necessary prescribe medication. Video visits are ideal for common urgent care needs including cold and flu symptoms, allergies, rashes, and minor infections. 

Duke Health Anywhere provides:
·       24/7 live coverage 
·       Board-certified doctors with an average of 15 years of experience
·       A secure, HIPPA-compliant video connection
·       Prescriptions sent to your pharmacy

 
Download the app and create your account today. For more information, visit dukehealthanywhere.org.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit.  Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

## Key features

- 24/7 live video visits
- Board-certified doctors
- Diagnosis and treatment plans
- Prescription services
- HIPAA-compliant
- Optional Apple Health integration

## What do users think of Duke Health Anywhere?

Overall sentiment: positive

**Pros**

- 🚀 Fast and convenient
- 👍 Great provider experience
- 💡 Useful for urgent/minor issues
- 🙌 Affordable and accessible

**Cons**

- 🐛 Unreliable app performance
- ⚠️ Issues with payment and access
- 🤔 Inconsistent provider quality

**Commonly reported bugs**

- App crashes and freezes
- Delays in prescription fulfillment
- Inability to contact providers directly

**Most requested features**

- Improved app stability and reliability
- Better integration with existing medical records
- More transparent communication with providers

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/duke-health-anywhere/id1473647288/reviews.md

### 1/5 — Not for anything urgent

*2024-09-29*

Wouldn’t accept any of my credit cards and also wouldn’t let me meet with a doctor until my credit card was in. So much for getting care urgently. This is a disaster of an app with no help if you call customer service.

### 5/5 — A very happy unintended patient!

*2024-07-11*

While my wife and I were on vacation in the Durham area, I discovered an insect bite that looked very much like a tick bite with the dreaded concentric red rings. The attending doctor was a consummate professional, utterly personable and pleasant, and acted swiftly to address my situation. Duke Anywhere was an outstanding service that left me with a course of treatment and peace of mind!

### 5/5 — Good experience

*2023-12-02*

As a benefits manager I have recommended virtual visits to employees many times but have never used myself so this was a good experience for me.  Being sick and uncomfortable enough to try this, I found it simple and quite helpful.  It saved me time and more importantly I got help.

### 5/5 — Dr. Paul

*2023-07-06*

Great 1st time experience with Dr. Paul! Services were provided promptly and straight to the point, which is super important to me when not feeling well. I am so happy to have found out about this wonderful service that can be provided in the comfort of your home. Thank you!

### 5/5 — Amazing App!!!!

*2022-05-26*

The Dr. my wife and I got help with was amazing!!! Definitely would recommend app!!!

### 5/5 — Fast, easy, convenient

*2022-05-21*

Needed a steroid cream for allergic reaction to a tattoo. Quick and easy.

### 5/5 — Better than Urgent Care

*2022-02-08*

I had Dr. Stephanie and she was seriously so sweet!!!!!! Thank you

### 5/5 — Sherry we

*2021-10-03, version 12.6.006*

Great experience

### 5/5 — Convenient Care

*2021-08-04*

My primary care tele-health visit was extremely convenient and efficient.  Not having to wait for a primary care physician office to open at 8am, and drive to that doctor’s office saved me time.  I scheduled my tele-health visit via the Duke Anywhere app around 5:00am and I was finished with my appointment at 5:25am.  When you need healthcare, the last thing you want is to be more inconvenienced.  This app allowed me to get the care I needed in a timely and efficient manner.

Thanks, Duke Health!

### 5/5 — Very convenient!

*2020-10-17*

I’ve used the app a few times this year. Each time, has been a pleasant experience with the Provider. I love that you can see a profile of the physicians and select the one you’d like to see. I’m grateful for this service and I applaud the doctors who elect to offer care in this way. Thank you!!

## Frequently asked questions about Duke Health Anywhere

### What is Duke Health Anywhere?

Duke Health Anywhere provides on-demand urgent care through live video visits with board-certified doctors. You can receive assessments, diagnoses, treatment plans, and prescriptions for common urgent care needs directly from your mobile device, day or night.

### What kind of medical issues can be treated?

This service is ideal for common urgent care needs such as cold and flu symptoms, allergies, rashes, and minor infections. A doctor will assess your condition during the video visit to determine the best course of treatment.

### Is the service available 24/7?

Yes, Duke Health Anywhere offers 24/7 live coverage, meaning you can connect with a doctor at any time, day or night, when you need urgent care.

### How are prescriptions handled?

If a prescription is necessary for your treatment, it will be securely sent to your preferred pharmacy. This allows for convenient pick-up or delivery of your medication.

### Is my health information secure?

The video connection is secure and HIPAA-compliant, ensuring your personal health information is protected. For Apple Health users, there is an optional feature to share health data with your provider for a more accurate diagnosis.

## Version history (last 5 releases)

### 12.22.200 — 2025-01-11

Performance enhancements to increase reliability and speed

### 12.21.103 — 2024-08-30

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.006 — 2024-04-01

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.20.003 — 2023-11-13

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.16.106 — 2022-10-05

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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All apps by American Well Corporation: https://appshunter.io/developer/437812372

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*