# Dukhan Mobile — user reviews > 81 indexed App Store user reviews of Dukhan Mobile by Dukhan Bank, rated 3.10/5 from 97 ratings. - Source: https://appshunter.io/ios/app/dukhan-mobile/id817391995/reviews - App overview in markdown: https://appshunter.io/ios/app/dukhan-mobile/id817391995.md - Rating breakdown: 5★ 40 · 4★ 11 · 3★ 2 · 2★ 9 · 1★ 35 ## Newest reviews (13 of 81) ### 2/5 — Multiple Bugs that need fixing *2024-10-01, version 6.0.3* The new update is slow, not very intuitive and keeps logging you out. Please bring the old app back or fix the multiple bugs with this new update. ### 1/5 — App is soooo SLOW and it crashes *2024-09-05, version 6.0.0* SLOOOW ### 1/5 — Technical error *2024-06-30, version 5.8.8* Technical error Technical error Technical error All the time and I'm so sick of it Do you not hire any app developers to fix this? ### 1/5 — Outdated *2024-04-21, version 5.8.6* Comparing to QNB and QIB. The App is outdated and useless. ### 1/5 — Worst banking app ever! *2023-12-28, version 5.7.0* I really regret opening bank account with you hopefully will switch soon! ### 1/5 — Not working *2023-11-04, version 5.6.1* Horrible app. I cannot do anything ### 1/5 — Worst bank application ever *2023-08-29, version 5.6.0* It keeps giving error messages whenever i want to log in. Even before that, it has always been so slow. Dukhan bank deserves a more proficient IT team. ### 1/5 — APP *2023-05-30, version 5.5.0* APP IS SLOW AND ALWAYS IN TECHNICAL ERROR ### 1/5 — Need further enhancement *2023-03-14* QIB and QNB are moving forward and Dukhan Bank still behind with Mobile App ### 2/5 — not working.. *2022-06-08, version 5.3.1* the application is not working. version 5.2.2 is still installed. there is no update. It keeps giving a technical error warning. 01-401 technical error occurred. please try again later message appears. ### 1/5 — . *2022-01-21, version 5.1.1* App doesn’t work half the time an when it opens everything gets cut off ### 1/5 — Dose not support biometric ID for Iphone 12 *2021-11-01, version 5.0.0* The application take long time to upload, Dose not support biometric ID for Iphone 12. And everytime the app keeps crashing ### 2/5 — Can’t send money *2021-10-28, version 5.0.0* About to select the beneficiary and it crashes It has always been like this. Fix it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can't transfer *2026-08-26, version 6.4.2* Can't even transfer money to my own bank account at home what an absolute SCAM ### 1/5 — Sweet time bank *2026-04-23, version 6.4.2* Why your call Center do not provide SLA and escalation mails ? . How can loan be settled and confirmed when loan EMI amount still blocked ? ### 1/5 — Hard application *2025-05-24, version 6.2.2* Very hard application every time I can’t enter and every time they told me change atm card pin👎🏻👎🏻👎🏻 ### 1/5 — Habibi *2024-10-02, version 6.0.3* My grandma can make a better app than this lelz ### 1/5 — New App Doesn’t Work! *2024-09-30, version 6.0.3* When I opened the new app, it wont let me login to my account. I tried to click FORGOT CREDENTIALS but it doesn’t allow me to complete the recovery process, even I’m using the correct information. This is ridiculous!! I need to move to a new bank. ### 1/5 — Pathetik app interface and support! *2024-09-26, version 6.0.3* Very bad experience ### 1/5 — Putrid *2024-09-26, version 6.0.3* Before the app was updated with these new features, it was working perfectly. Now, the struggle to even just log into the app is unnecessary! The Face ID feature hardly works ### 1/5 — Bugs *2024-09-26, version 6.0.3* It stopped working after the last update ### 1/5 — New Update disappointing *2024-09-09, version 6.0.0* The newly updated app doesn’t work. Even the customer service rep cannot help me to access my mobile app account and ask me to wait for god knows how long before their IT team will respond. Unhelpful. Extremely Disappointed. ### 1/5 — The worst apps *2024-09-09, version 6.0.0* They just changed the apps. I cant even login to my own account. Come on, how come you do a major change to an apps without considering the problems of the slow moving apps. People are using mobile apps 24/7 nowadays for everything. This problems cause inconvenient to users in every way. ## Most praised reviews (10 highest-rated) ### 5/5 — تطبيق سهل ومباشر وبلا اخطاء ،،وخدمة متميزة *2026-02-13, version 6.4.2* تطبيق سهل ومباشر وبلا اخطاء ،،وخدمة متميزة ### 5/5 — Super good *2025-09-29, version 6.3.0* Good app ### 5/5 — Better *2025-04-29, version 6.2.1* I like it more than the previews one ### 5/5 — جميل وسهل تطبيقكم الجديد *2024-09-04, version 6.0.0* جميل وسهل تطبيقكم الجديد ### 5/5 — Powerful App but need a fast and modern interface *2024-03-06, version 5.8.1* The app is working well but it feels like a basic interface with slow transitions. Security can also be improved. The bank has certainly capability to be the best in qatar to provide best e solutions and digital banking. Hope you will upgrade the app to more efficient interface with modern vibe in the upcoming updates. ### 5/5 — الله يحفظك *2022-10-27, version 5.3.3* الله اكبر ### 5/5 — Excellent App *2022-09-14, version 5.3.3* Excellent app. ### 5/5 — Easy *2019-03-18, version 2.0.2* Very easy to use. Many actions you can make. ### 5/5 — Very easy and simple *2019-02-11, version 2.0.0* Love the flow and how easy it is. Good services especially the cards. ### 5/5 — Exceptional app *2019-02-10, version 2.0.0* The application offers many valuable features like WU and cardless withdrawal. I really appreciate the new look of the mobile application, good initiative Barwa Bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*