# Dulux Trade Paint Expert — user reviews > 36 indexed App Store user reviews of Dulux Trade Paint Expert by AkzoNobel Decorative Coatings B.V., rated 3.64/5 from 132 ratings. - Source: https://appshunter.io/ios/app/dulux-trade-paint-expert/id589781650/reviews - App overview in markdown: https://appshunter.io/ios/app/dulux-trade-paint-expert/id589781650.md ## Newest reviews (13 of 36) ### 2/5 — Rubbish *2023-04-22, version 14.8.1* It told me to add my favourite paints to my project so I picked 20. Took me ages. Called the project Hallway. When my hubby came home only the last paint I put in there was actually saved. Complete waste of an hour of my life😡 ### 2/5 — Update killed it *2022-11-06, version 14.7.0* Been saying preparing my application for 2 days now Left it open for an hour one time Deleted app - reinstalled - same issue ### 1/5 — App not loading *2022-09-24, version 14.6.6* App never loads, tried deleting and reinstalling which maybe lets it work for a day but then straight back to nothing, which is a shame as I use it a lot when I could get it to load. ### 1/5 — A once perfect app gone *2022-06-11, version 14.6.2* No longer works. Just says preparing your application. Tried on multiple phones. This is why we used Dulux paint. ### 1/5 — New app *2021-11-16, version 14.5.3* The new app is a load aSH##, it took 36.34 min to up load. Get it sorted if you want trade people to use it. ### 1/5 — Not working *2021-11-06, version 14.5.2* App not working! You can not open App on iPhone 12Pro! ### 1/5 — Doesn’t work *2019-07-27, version 3.6.0* I don’t know what I am doing wrong as some reviews seem to think this is fabulous. I don’t. The masking tape is very inaccurate and when you do eventually get virtual paint on the wall the colour just flickers and isn’t true. Terrible. ### 1/5 — Hard to use *2018-12-29, version 3.6.0* Hard to use, especially the masking tape. It is not user friendly and needs to be improved ### 2/5 — Very limited use. Not accurate *2018-11-05, version 3.6.0* Spent hours chewing over which colour. Easy to photo and try colours. Video couldn’t cope with walls and only did patches. Chose colour and bought an expensive tin of it. Colour massively darker than on the visualiser and no good at all. Reverted to paint sample cards and found a perfect colour this way. If you want to use the visualiser get a test pot to compare. Won’t be using the visualiser for final choice. Disappointed. ### 1/5 — Hopeless *2018-08-15, version 3.5.0* Visualiser just doesn’t work, keeps clearing all the colours I’ve put in, very frustrating ### 1/5 — Don't waste your time downloading this *2016-07-28, version 3.3.0* Not very responsive it won't do what it is supposed to do ### 1/5 — What a joke *2016-03-04, version 3.2.0* No wonder I hadn't seen this before...utter crap. I'm better off taking photos and sending back photoshop images ### 1/5 — Total utter crap *2015-12-12, version 3.2.0* Completely useless, please don't waste your time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Oh dear *2025-12-13, version 15.2.4* It was wonderful but now stuck in “preparing your app”. Ios26. ### 1/5 — iPhone 13 Pro Max *2025-10-26, version 15.2.1* Whoever created this needs sacking - instantly. On starting the app it is perm stuck in a ‘please wait while app loads updates’ ### 1/5 — Disappointed *2025-07-20, version 15.2.0* Have been unable to get beyond “preparing application”. Have tried for over 20 mins, several times today. Looked great on staff phone at dulux decorating centre but no good at home. ### 1/5 — “Preparing your application. This may take a few moments.” *2025-07-19, version 15.2.0* For the past couple of weeks, I’ve been getting the same error every time I try to launch the app. Even after updating, the exact same error still occurs. Please fix it ASAP ### 1/5 — Will not load *2025-02-25, version 15.1.1* Downloaded today but it just keeps saying preparing my system getting about 75% loaded then crashes. Which judging by other reviews is standard sadly. ### 1/5 — Doesn’t load - deleted immediately *2024-09-22, version 14.8.18* Waste of time as it won’t load don’t waste your time ### 1/5 — App doesn’t work… *2022-12-07, version 14.7.0* You open the app and it keep loading forever ### 1/5 — Awful *2022-10-13, version 14.6.6* This app is awful. Takes an age to load and doesn’t look very professional when trying to show your customers some ideas. I’m a professional painter & decorator and have had a dulux account for years now, I know they earn an absolute fortune on paint and can’t even manage to get an app right. ### 1/5 — Awful *2022-10-13, version 14.6.6* Useless app just doesn’t load, says this may take a few moments and just stays like that ### 1/5 — Would be good if i could just type in the name *2022-09-30, version 14.6.6* I have a colour chart why cant i just type in that name? None of th3 names here match the current colour chart ## Most praised reviews (10 highest-rated) ### 5/5 — Free and useful *2018-09-16, version 3.5.0* The live visualiser is very handy to have an actual preview of what your wall would look like. Being able to take a screenshot helped me a lot to choose a color. The color chooser is by the way very well thought and has tons of choices. ### 5/5 — Helpful app *2017-05-01, version 3.4.0* I like it! ### 5/5 — Dulux App *2014-03-06, version 2.1.0* Great app for finding the correct product for the job. Another great product by Dulux ### 4/5 — usefull *2015-08-24, version 3.2.0* virtual paint works pretty well on plain painted walls, fun to play with. On screen colours look different to paper selector, so choose a few colour codes and pick the average in the paint shop. ### 4/5 — Pick colour from a photo. *2014-05-10, version 2.1.0* Take a snap of the item you like the colour of. Use the 'choose from picture ' facility in the app. Use the dropper to take several samples from your snap. The app then offers the names and or codes of the paint you need. Simple and quick. Clients love it. Great! ### 3/5 — What projects? *2026-04-21, version 15.2.7* Even if you have created projects the app will crash before it is able to find them. ### 3/5 — Couldn’t get it to load *2025-08-28, version 15.2.0* I was unable to get it to load. Probably is a really good and useful app,, pretty gutted it wouldn’t load that’s the only reason for the 3 stars ### 3/5 — Good idea, but! *2025-07-13, version 15.1.5* Nice idea, very useful but don’t know how accurate the colours will be until I get some testers. However, what was really annoying was how it kept crashing, a lot! ### 3/5 — Needs updating *2019-01-19, version 3.6.0* I think the software needs updating for iOS. Using the masking tape is no good ### 2/5 — Ok but *2025-04-13, version 15.1.2* Taking 5 minutes plus just to open the app. Now deleted, it’s faster to drive to the shop. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*