# Duly Health and Care > Secure online patient portal for managing Duly Health and Care services. (iPhone/iPad app by DuPage Medical Group Ltd..) - Source: https://appshunter.io/ios/app/duly-health-and-care/id1492167982 (this page in markdown: same URL + `.md`) - Developer: [DuPage Medical Group Ltd.](https://appshunter.io/developer/603149329) - Category: Medical - Price: Free - Rating: 4.28/5 from 2,552 App Store ratings · 208 written reviews indexed - Age rating: 17+ - Requires: iOS 18.0 · 177 MB - Languages: English, Spanish - Released: 2020-05-15 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/duly-health-and-care/id1492167982/reviews.md ## What is Duly Health and Care? Securely manage your healthcare online from anywhere in the world. Schedule appointments, message your physician, view test results, refill medications and more with Duly MyChart. Duly MyChart is the secure patient portal for Duly Health and Care. With Duly MyChart you have access to: - Message your doctor’s office - Begin an e-visit - Schedule an appointment - Schedule and conduct a Video Visit - View test results - Refill your medications - View your health summary - Track your health, including data from the Apple Health app when enrolled in self-tracking programs - View your account summary balance or insurance The free Duly MyChart app from Duly Health and Care provides you access to all of your Duly Health and Care health records right at your fingertips. ## Key features - Message your doctor's office - Begin an e-visit - Schedule appointments - Schedule and conduct video visits - View test results - Refill medications - View health summary ## What do users think of Duly Health and Care? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient access to medical information - 👍 Exceptional care from doctors and staff - 👍 User-friendly app - 👍 Efficient lab and imaging services **Cons** - 🐛 Billing issues and poor customer service - 🐛 Difficulty reaching doctors and staff - 🐛 Unreliable appointment scheduling - 🐛 Confusing and unintuitive app navigation - 🐛 Missing or inaccurate medical information **Commonly reported bugs** - Incorrect medication dosages displayed - Inability to remove outdated appointment reminders - Inconsistent app performance and frequent crashes - Difficulty accessing and printing medical records - Unreliable notification system **Most requested features** - Ability to schedule all appointment types through the app - Improved communication with doctors and staff - Streamlined billing and payment processes - Enhanced app functionality and user experience - Better integration of medical records and test results ## Recent user reviews (10 of 208) All indexed reviews: https://appshunter.io/ios/app/duly-health-and-care/id1492167982/reviews.md ### 5/5 — Doctors! *2026-08-14, version 11.7.2* I’m throughly impressed with both Drs. Mattson and Wiese. Both are great communicators and listeners. Will readily recommend them to friends and family ### 1/5 — Refills *2026-08-05, version 11.7.2* I’ve been waiting over a week for my medication refill to be submitted. I’ve place the request twice and have not heard back. I’ve been out of my medication for over a week. Is this health care????? Not in my book. ### 5/5 — Best care provider even with the name change or merger. *2026-07-26, version 11.7.2* I have been with this establishment with all, the named, changes and doctor’s rotation. The customer service and care is impeccable. And as long as that continues, I will continue to come and receive my care. ### 1/5 — Patient Care Is NOT Their Thing *2026-07-15, version 11.7.2* Recently switched to Duly after bad experiences with another clinic that canceled the last of a series of vaccines appt due to no tech in the office - needed an MA to give a shot and over-billing me that a grievance with my insurer took care of. Now Duly has failed too. Delay in patient treatment is a huge mistake…one that they can be sued for. That’s what I have experienced with them. Won’t be staying with them. ### 5/5 — My opinion *2026-07-14, version 11.7.2* I’m am so blessed to be a patient at dully they meet all my needs and have the best Dr. they never disappoint! Thank you Duly for all you do! ### 5/5 — Exceptional *2026-07-14, version 11.7.2* Very easy to access all test results, send messages, etc. ### 5/5 — Dr. Koliopolos is great! *2026-07-07, version 11.7.2* Dr. K is a great general practitioner who tells you some hard things for your benefit. They’re great! Been going there for years. Just listen to your Doctor! ### 1/5 — App only works while at home on WiFi *2026-07-06, version 11.7.2* Horrible ### 1/5 — Threatening texts *2026-07-01, version 11.7.2* The number of threatening texts, etc. that I receive regarding one doctor visit is ridiculous. Fines, penalties etc. enough!! ### 1/5 — Slow pharmacy *2026-06-25, version 11.7.2* I receive infusions. I have been sitting here for 1 hour waiting for my medication. It is ridiculous!!! I then have to sit and get my medication. If you don’t feel good it is horrible of you to make us sit and wait. Very poor customer consideration!! You should really be ashamed of your pharmacist! ## Frequently asked questions about Duly Health and Care ### What can I do with the Duly Health and Care app? The app allows you to securely manage your healthcare online. You can message your doctor's office, schedule appointments (including video visits), begin e-visits, view test results, refill medications, and access your health summary. It also enables health tracking, including data from the Apple Health app. ### Is the Duly Health and Care app free to use? Yes, the Duly MyChart app from Duly Health and Care is completely free to download and use for patients. It provides access to all your Duly Health and Care health records without any cost. ### How do I schedule an appointment using the app? You can schedule appointments directly through the app. The 'Schedule an appointment' feature allows you to book in-person visits. Additionally, you can schedule and conduct video visits for a convenient telehealth experience. ### Can I view my medical test results in the app? Yes, a key feature of the app is the ability to view your test results. This allows you to easily access and review important health information provided by your physician. ### What information can I see about my account? The app provides access to your account summary balance and insurance details. This helps you stay informed about the financial aspects of your healthcare with Duly Health and Care. ## Version history (last 5 releases) ### 11.7.2 — 2026-04-28 Miscellaneous fixes and improvements. ### 11.5.2 — 2025-11-08 Miscellaneous fixes and improvements. ### 11.3.3 — 2025-05-23 Miscellaneous fixes and improvements. ### 11.1.6 — 2025-01-03 Miscellaneous fixes and improvements. ### 10.6.4 — 2023-11-21 Miscellaneous fixes and improvements. ## Apps similar to Duly Health and Care | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyBeacon Health](https://appshunter.io/ios/app/mybeacon-health/id6498857833) | 4.6 (24) | Free | Medical | | [MyEEHealth](https://appshunter.io/ios/app/myeehealth/id1462456924) | 4.4 (2,001) | Free | Medical | | [LiveWell with Advocate Aurora](https://appshunter.io/ios/app/livewell-with-advocate-aurora/id938360989) | 4.7 (163,757) | Free | Medical | | [My Rush](https://appshunter.io/ios/app/my-rush/id6740248396) | 4.4 (653) | Free | Medical | | [MySilverCross](https://appshunter.io/ios/app/mysilvercross/id1598344837) | 2.0 (20) | Free | Medical | | [MyNM by Northwestern Medicine](https://appshunter.io/ios/app/mynm-by-northwestern-medicine/id1442290209) | 2.6 (2,642) | Free | Medical | ## More apps by DuPage Medical Group Ltd. - [DMG Physician Finder](https://appshunter.io/ios/app/dmg-physician-finder/id603148226) All apps by DuPage Medical Group Ltd.: https://appshunter.io/developer/603149329 ## Related topics [duly mychart](https://appshunter.io/ios/topics/duly-mychart) · [duly health and care](https://appshunter.io/ios/topics/duly-health-and-care) · [duly](https://appshunter.io/ios/topics/duly) · [duly health](https://appshunter.io/ios/topics/duly-health) · [my duly](https://appshunter.io/ios/topics/my-duly) · [my chart app duly](https://appshunter.io/ios/topics/my-chart-app-duly) · [vocera care experience](https://appshunter.io/ios/topics/vocera-care-experience) · [omate care](https://appshunter.io/ios/topics/omate-care) · [kobox care](https://appshunter.io/ios/topics/kobox-care) · [roundtrip health](https://appshunter.io/ios/topics/roundtrip-health) · [10x health system](https://appshunter.io/ios/topics/10x-health-system) · [aastha hospital and research](https://appshunter.io/ios/topics/aastha-hospital-and-research) · [elektra health](https://appshunter.io/ios/topics/elektra-health) · [aadhar health institute](https://appshunter.io/ios/topics/aadhar-health-institute) · [village medical app](https://appshunter.io/ios/topics/village-medical-app) · [lemonaid primary care complete](https://appshunter.io/ios/topics/lemonaid-primary-care-complete) · [home health exchange](https://appshunter.io/ios/topics/home-health-exchange) · [avidia health](https://appshunter.io/ios/topics/avidia-health) · [better health market](https://appshunter.io/ios/topics/better-health-market) · [playback health pro](https://appshunter.io/ios/topics/playback-health-pro) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*