# DumaOS — user reviews > 64 indexed App Store user reviews of DumaOS by Netduma Limited, rated 3.30/5 from 74 ratings. - Source: https://appshunter.io/ios/app/dumaos/id1532022492/reviews - App overview in markdown: https://appshunter.io/ios/app/dumaos/id1532022492.md - Rating breakdown: 5★ 32 · 4★ 5 · 3★ 8 · 2★ 2 · 1★ 23 ## Newest reviews (14 of 64) ### 4/5 — Good, works with Starlink too! *2025-05-27, version 1.3.15* Works great for Starlink in bypass mode, this router compliments my 1,000$+ Ruckus Access Points. Thank you, this is a really good option to prioritize gaming so say someone on YouTube doesn’t bring down the network. ### 3/5 — Internal server error *2024-11-29, version 1.3.8* I am having connection issues with the R3. I had to cycle the power on the router on order to get access through the app or through the web user interface....😩 I am.coming from XR1000 after years of frustration and it seems I am having similar issues....😩 😩 😩 ### 3/5 — Needs work *2024-11-17, version 1.3.4* The app crashes a lot and half the time the map on Geo filter doesn’t even show the map it’s blank so you have no way of making changes due to that. ### 4/5 — Great Router app *2024-06-17, version 1.2.12* Have an R3 and really liking the design and layout of the app. Can do most everything that the web version can do. Seems to alaway be adding features and improving! ### 2/5 — Can’t connect *2024-05-22, version 1.2.12* Can’t connect to the app or to the website at all. When I actually can connect to it it’s once then it goes back to breaking again. Fix it. ### 1/5 — Imbarazzante *2024-02-01, version 1.2.10* Un sacco di soldi per un router e un app che non vale nulla!!! Mai funzionato come si deve!!! Adesso non riesco neanche ad entrare ed in più il router disabilita l’accesso. Una porcheria! ### 1/5 — The app is broken for iOS and has been for MONTHS. *2024-02-01, version 1.2.10* The app is completely useless for iOS and has been for MONTHS. After the app updated it will no longer find my router. The camera function to scan the routers QR code does not work either. Is anyone working on this? Seriously, last netgear product I ever buy. It’s a joke. ### 1/5 — No funciona con xr500 *2024-01-28, version 1.2.10* Intento hacer el login y siempre me da internal server error. Espero arreglen pronto ### 3/5 — Would be great but *2024-01-12, version 1.2.10* Ping optimizer never works for me. It will crash no matter if I do the quick test or the other advanced test. ### 1/5 — Can’t connect to xr1000 *2024-01-02, version 1.2.10* What the hell is going on?! Before update everything was working fine and now I can’t even connect to my router! Fix the bugs? You just made them worse ### 1/5 — Won’t let me log in *2023-12-27, version 1.2.10* The app was running fine I go to get on the app and now it’s asking me to “set up a new router” nothing is wrong with my router I can log on to the pc version just fine but now I have to reset everything on my phone and now it won’t even register my router on my phone this is ridiculous!! ### 1/5 — App is trash *2023-12-22, version 1.2.10* Won’t even connect to my router. I have already reset the router and the app will not connect. I have tried scanning the QR code on the router but it will not pick code. So I can’t even connect this app to my router ### 1/5 — New update new problems 🙄 *2023-12-20, version 1.2.10* As per usual, an update happens and the app logs you out. It says I need to set up new router 🙄 go through the process and shock it can’t find my router! The fact you get logged out every time is a pain! Trying to get back in is a nightmare as it just won’t work no matter what I do 😣 you really need to get your act together with the logging in issues, it’s beyond painful now! ### 1/5 — Horrible *2023-12-16, version 1.2.9* Doesn’t connect anymore. Initial install would take forever to load anything. Trash ## Most critical reviews (10 lowest-rated) ### 1/5 — Can't login *2025-07-20, version 1.3.15* I'm trying to log in, but I can’t due to an authentication error. It’s frustrating because I just got the Netduma R3. ### 1/5 — Pieno di bug e pessima assistenza clienti *2025-06-02, version 1.3.15* Modem e app Pieni di bug e servizi che non funzionano come dovrebbero, pessima assistenza clienti netgear, esperienza da non ripetere. ### 1/5 — Crashes Upon Opening *2025-03-31, version 1.3.15* This app hasn’t worked in months. The last update was 2 months ago and they’ve done nothing since they broke it. The second I click on the app it crashes. Pretty inconvenient not being able to access the router from the convenience of the app. ### 1/5 — does not work *2024-12-26, version 1.3.13* every time i try to log in it says an unknown error has occurred ### 1/5 — App won’t even open *2024-12-06* App just instantly crashes upon opening it. Unusable. This is the only issue with Netduma. They have great ideas and I support the vision, but simple things you’d get from a $50 router just don’t work on it. **Developer response:** Hi, does it still happen on the latest version released on the 24th? Have you tried completely uninstalling it then reinstalling? ### 1/5 — Problems with router *2024-11-25, version 1.3.4* Router randomly cuts off and on, reset doesn’t work unless you reset multiple times, app glitches, not user friendly ### 1/5 — App is not good *2024-11-15, version 1.3.4* When app first is launched it’s works fine but when closed and re-opened it just loads until u have to close out and re-open it ### 1/5 — Used to work *2024-04-16, version 1.2.12* This app crashes instantly. If I keep trying to load the app them some times it will work, but that is very rare. ### 1/5 — 3+ years of neglect. *2024-03-08, version 1.2.10* App cannot connect to router. A $369.99 router and months without any support or updates. Netgear is leading manufacturer of trash ### 1/5 — Junk will not update app *2024-02-14, version 1.2.10* Will not connect to XR1000 after update been down for months. They will not update and no timeline to a fix. They need to revert the update to get it back online. They don’t care about netgear models. ## Most praised reviews (10 highest-rated) ### 5/5 — DumaOS *2026-04-19, version 1.3.26* Very convenient and easy to use. Uses the same GUI as the web interface ### 5/5 — R3 *2026-04-01, version 1.3.26* Love it, does what it says on the tin. ### 5/5 — Saved my gaming life *2024-12-30, version 1.3.13* I love this router and the app is great so I don’t need to use my PC to manage it. Only issue is not being able to log in sometimes and having to reset the modem to gain access again. Otherwise it’s rich with features and top of the line. ### 5/5 — Works with XR700 *2024-09-25, version 1.2.17* Seems to work alright for me with my Netgear XR700 + beta firmware ### 5/5 — Tutto Bene *2024-04-14, version 1.2.12* Tuttto bene, peccato non si possa accedere da remoto. ### 5/5 — Works great with my NetDuma R3 router! *2023-12-26, version 1.2.10* The DumaOS4 app works great for this router for me. Soooo much better than my experiences with the Netgear routers. ‘Finally ### 5/5 — Great Product *2023-12-13, version 1.2.8* The new UI is very nice and sleek. ### 5/5 — Very slick, easy to use *2023-12-13, version 1.2.7* DumaOS looks great on my phone. Sign in is quick and easy, all features work like a charm. It’s great not having to get my PC out to manage my router. ### 5/5 — The best app ever! *2023-07-05, version 1.2.3* Amazing sauce! ### 5/5 — So far so good *2021-09-03, version 1.0.5* Works pretty good for alpha. Have some issues with duplicate ips showing for devices. I have the XR1000. Would like to see the cpu usage and ram. But great job so far with this, glad it was brought to net gear devices as well **Developer response:** Thanks for your feedback on this! If the devices getting duplicate IPs are Apple devices, it may be due to the Private addresses feature being toggled on in the Wi-Fi network's settings. I'd suggest you try disabling this to see if it resolves the problem. If you like to troubleshoot this a little further you can always make a new topic over at forum.netduma.com! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*