# Dungeons of Souls — user reviews > 107 indexed App Store user reviews of Dungeons of Souls by HippoTap, LLC, rated 4.60/5 from 2,166 ratings. - Source: https://appshunter.io/ios/app/dungeons-of-souls/id6478389820/reviews - App overview in markdown: https://appshunter.io/ios/app/dungeons-of-souls/id6478389820.md - Rating breakdown: 5★ 1,677 · 4★ 268 · 3★ 111 · 2★ 30 · 1★ 80 ## What do users think of Dungeons of Souls? Overall sentiment: negative **Pros** - 👍 Fun gameplay - 🚀 Addictive and engaging - 💡 Interesting perks and companion system **Cons** - 🐛 Frequent crashes and bugs - 🔁 Repetitive level design - 💰 Excessive ads and monetization - 🕰️ Slow progression and grind **Commonly reported bugs** - Game freezing at certain levels - Disappearing upgrades and progress loss - Inability to load past a certain point **Most requested features** - More diverse enemy and level designs - Ability to replay completed levels - Better customer support and bug fixes ## Newest reviews (15 of 107) ### 4/5 — Fun game but need to fix bug *2026-08-01* Fun game, but ruined by a game-breaking bug! The game is really enjoyable, but the Breaker boss has a major glitch. Its illusions bug out, fly over, and get permanently stuck to my hero, causing an unavoidable death (100% death rate). I can't progress in the game at all, even though my power is 370k and the level 36 dungeon recommended power is only around 100k. Please fix this! ### 3/5 — Fun but hard *2025-07-23, version 0.11.0* First off, I purchased the no advertisement bundle: the game is great but need more gear/item drops. Gets boring after level 7 having to replay previous levels to earn sooo much gold to upgrade. If you want repeat customers please fix and make it fair to play. I’m pay to play and still can’t beat the level I’m on! ### 3/5 — The tutorial is very hard to get past. *2025-03-18, version 0.11.0* You really have to do some finagling such as closing and reopening the game, quitting out of levels, not opening menus, etc to get past it. ### 3/5 — Forced ADs *2025-03-17, version 0.11.0* Not bad if you enjoy spending 30%-40% of your in-game time watching forced ads. The game itself is decent and has potential. The amount of forced ad time killed it for me after about 3-hours in. ### 2/5 — Purchases *2025-03-08, version 0.11.0* I purchased the 3.99 kings deal and it completely just took my money without giving me what I purchased. I just purchased two of the 99 cent diamonds package it said error payment was not processed but u still took my money. ### 2/5 — Fun, but game completely stopped working and I lost my purchased items *2025-03-01, version 0.11.0* I was super into this game, UNTIL the game had a game-breaking glitch where it completely stopped loading. I couldn’t get into the game to access any menus or anything. So when I deleted and redownloaded the game, I had lost all my items, including items I paid for. Buyer beware! ### 2/5 — Great game until Level 6 *2025-02-27* I don’t normally write reviews about mobile games so here it goes. Pros: I found this game to be pretty good the flow of the game is a little slow to start, but one you get past the tutorial, it moves as a nice flow of gameplay. The graphics nor the music is pretty good for a mobile game. I like how (like or games) you usually have to run around and pickup your experience, but in this game, you get your levels and abilities (albeit temporarily for that level) when you complete a room. The game runs smoothly and without any lag that I have seen Now the Cons: My first problem and probably the same with all others that have said this are the ADS. There are completely too many ads with this game. I have had ads pop when switching rooms on a level, opening a chest, and just exiting my inventory. Another problem, which is the amount of gems to unlock characters and opening up 10 chests. It is waaaaay too high. It would take an extremely long time to get the amount of gems to even try to just one character unless…. Yep, that’s right Pay to unlock things (or P2W). Everything from getting the last 3 characters, to getting more gems, removing ads, and even accessing the pass (other than the free row), costs real money (and yes, it is a subscription) and it’s not cheap. So, unless you have a money tree on hand, this game will be a long grind for you if only….. The game didn’t have game breaking bugs at level 6. Yeah I know, I said it ran smoothly earlier. That was until I got to level 6. When I got to level 6, about halfway thru, I was going to move to the next room (currently I was in the room with the money goblins), went thru the door and fell directly through the floor into the black screen of no return. I could see my character, I could move, but there was no going forward from that point. The only thing that I could do was exit the level, thus not completing level six. I tried several more time just to make sure it wasn’t a fluke. Nope! Every time same thing. In conclusion: This game was great, but until the game breaking bugs is fixed, the ads reduced, and the costs come down (even a little), then I wouldn’t pick this one up and move on to other games. ### 4/5 — Very funny but we need iCloud! *2025-02-01, version 0.9.0* Very funny but we need iCloud! ### 2/5 — Purchase *2025-01-18, version 0.9.0* I purchased the 3.99 kings deal and it completely just took my money without giving me what I purchased ### 3/5 — Update crashed game *2024-12-20, version 0.9.0* Update 9.0 caused game to no longer open. Can’t contact developer because all links to their sites go to a different developers website that have no ties to this game. ### 4/5 — Fun but gets boring … *2024-12-16* This game is fun for a little bit, it’s hard enough to keep you interested but not too hard that it gets frustrating but unfortunately they just repeat the same levels & monsters as it goes. I thought each level would be a different “world” with different monsters to battle but they just repeat the same designs with slightly different layouts for the battlefields. I got bored of it after fighting the same exact monsters over & over. It would be so much fun if they didn’t get lazy with the designs ### 1/5 — Good game gone bad *2024-12-11, version 0.8.2* Started off as a great little dungeon crawler….but the last two updates were terrible. First, I had an epic Zaed’s bow that I’d won and leveled up…..then after the last update I found I had a common bow, and that I’d need 2800 gems to buy back an item that I already had. No compensation for leveling me down at all either, had to grind extra just to earn the gems. Game now runs glitchy both visually and soundwise, freezes, force quits and refuses to open. When I can get it to open I can’t even play through the first round of level 30 without the game locking up. FIX THIS ASAP PLEASE. You’ve ruined your own game. ### 1/5 — Great before the update *2024-12-08, version 0.8.2* So I’m on level 7, the 19th (last) room I go into before finishing the level. Half way through my character suddenly stops shooting?!!!? I’m just running in circles, not picking up any coins & not shooting. So now I have to go back & start from level 1 on that chapter. I used to really love this game. Do better. ### 2/5 — Do not install *2024-12-03* Game is ok upgrades and boost are fun to mix and match but the level of “ad breaks” or ad extortion is insane they want a monthly subscription just to stop forced ads. Then the forced ad every 30-45 seconds and at the end of each room/ level and the forced death at each new boss untill you but a gem package and pay to level up gear or character is just a sad ploy to squeeze money from users and from ad revenue. Low rate just because of the over load of forced ads ### 1/5 — Just too many ads *2024-12-02, version 0.8.2* Do you guys do any kind of analysis on how much gameplay versus how much time watching forced ads? And honestly, $6 a MONTH to skip ads? Nah bruh, I think you guys are wildly optimistic about how good this game is. It’s really not unique in anyway. Just another Archer knock off. ## Most critical reviews (10 lowest-rated) ### 1/5 — Like it *2026-06-27, version 12.2* But the purchases in the game all do not work so grind grind grind and watch sooooooo many ads is only option. ### 1/5 — Game is decent but lack of dev support *2026-01-22* I’ve been enjoying this game for the past few weeks and recently I made a purchase on the game but unfortunately while making the purchase the game froze and closed itself causing me to lose my paid items. I’ve joined the discord and even sent an email but it’s been 2 days and I’ve yet to get any sort of response and it’s ridiculous. Also if you delete the game there is no way to regain your previous progress so you always have to start from the beginning ### 1/5 — The insane grind of repetitive rooms *2025-04-15, version 0.11.0* 20 rooms each time? For what? Nothing changes. Would be cool if this game changed, but it doesn’t. And you introduced forced ads? Uninstalling now. ### 1/5 — Daily Challenge is bugged *2025-02-20, version 0.11.0* Daily challenge takes your stars to play but doesn’t let you play the level. Frustrating when you have to wait so long for them to fill back up, only to be robbed of them in less than ten seconds. ### 1/5 — Overheats iPhone XS *2025-02-07, version 0.11.0* Left it on pause for 1 min and phone burning hot to touch. this game is a physically dangerous risk to damage hardware ### 1/5 — Fun until the auto ads *2025-02-07, version 0.11.0* Auto ads are an absolute game killer. Too bad. ### 1/5 — Buggy *2025-01-20, version 0.9.0* It was fun. I even purchased a thing or two, but when I tried doing daily challenge, it bugged out the game. I cannot load in and I tried reinstalling. Needless to say, I lost all my progress. The games fun, but has ridiculous bugs as well as no account system to save progress. Play at your own risk. ### 1/5 — 垃圾公司 *2025-01-19, version 0.9.0* 我充钱买了礼包，钱扣了，礼包一直不给，很多天了，游戏公司还拒不退款，这是个强盗垃圾公司，各位不要玩儿这个公司的游戏！ ### 1/5 — Loved it until.. *2024-12-31, version 0.9.0* I just made a flash deal purchase and didn’t receive ANY OF IT not the S grade keys, gems, NOTHING!! ### 1/5 — $$$$$ *2024-12-13, version 0.8.2* Great game. After a few levels, you get a choice: watch lots of really long ads, or pay between $10 & $30 per month to play without ads. O well. ## Most praised reviews (10 highest-rated) ### 5/5 — Only English. No Chinese. *2026-05-16, version 12.2* The game supposedly has Chinese language support, but I can't change the language in-game. Could you please update the game language settings? ### 5/5 — Broken game *2026-05-11* The games itself is great. The downside is that you get stuck in the portal as you progress. You can remove the app and redownload it however you have to play the first level again and work to unlock everything that you have already unlocked. I submitted a ticket if you’d even call it that but I haven’t heard back and have encountered the same issue four times. It doesn’t seem like the developers care. If they did and fixed the issues, this would be a phenomenal game. ### 5/5 — Stole my money *2024-12-28, version 0.9.0* They provide 0 support took my money for a purchase never sent tried reloading the game and now I am back at the beginning don’t waste your time ### 5/5 — I want to play levels *2024-12-23* Great game love it my only thing is that when I started playing last night I entered a level went to the wheel hit spin got my card walked through the vortex and the level just ended with dungeon cleared and didn’t even play the level please fix I love this game thank you for your time ### 5/5 — Waiting update *2024-12-15, version 0.8.2* Only one level? ;( When will be more? ### 5/5 — Secret Gem! *2024-11-12, version 0.7.9* This game is a rouge lite perfection. You can even get the paid for currency super frequently the regular chests found on every dungeon level. Like dollars worth fro A single run. ### 5/5 — Great Dungeon Crawler! *2024-10-17, version 0.7.8* Easy to play and lots of fun ### 5/5 — Do not download *2024-07-27* Game does not progress past stage 3 room 10. And no response from company. Many people have complained and no fix. And it’s been well over a month. Customer support is non existent. ### 5/5 — Please fix with update! *2024-07-11* Just like others have said, game crashes and makes it impossible to load after you reach a certain point. I think it’s the 3rd map. Please fix. Otherwise, this game is AWESOME! ### 5/5 — Good game but major issue on stage 3 *2024-07-05* Between room 10 and 11 the game crashes the only viable option you can do is quit the game via menu option. If you close the game then it will crash causing you to delete and install the game but one you start again the game restarts till you die in the first level but at least you’ll be able to replay where you left off. Please fix asap other than that it’s a good game. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*