# Dunkin' UAE - Rewards & Deals — user reviews

> 47 indexed App Store user reviews of Dunkin' UAE by CONTINENTAL FOOD EST., rated 4.20/5 from 497 ratings.

- Source: https://appshunter.io/ios/app/dunkin-uae-rewards-and-deals/id1610153202/reviews
- App overview in markdown: https://appshunter.io/ios/app/dunkin-uae-rewards-and-deals/id1610153202.md
- Rating breakdown: 5★ 377 · 4★ 18 · 3★ 7 · 2★ 4 · 1★ 91

## What do users think of Dunkin' UAE?

Overall sentiment: negative

**Pros**

- ☕ Good quality coffee and beverages
- 👍 Helpful and friendly staff members
- 💳 Great deals and rewards program
- 📱 Convenient mobile ordering when working

**Cons**

- 🐛 Phone number input validation broken
- 🐛 Area code locked and cannot be changed
- 🐛 Login and authentication failures
- 🌍 Wrong country/region detection (UAE instead of USA)
- 😤 Poor user interface and navigation
- 🔐 Account access issues and lost rewards points
- 📍 Incorrect location detection
- ❌ Date of birth validation errors
- 🔄 App logout without ability to log back in
- 📦 Missing menu items in app

**Commonly reported bugs**

- Phone number field rejects valid numbers
- Area code dropdown locked to incorrect region
- Login fails after app update
- One-time password (OTP) not received
- Date of birth validation rejects valid dates
- Unable to change phone number in account settings
- App redirects to wrong country's app store
- Account logout with inaccessible saved rewards
- Email validation not working properly
- Product costs not displaying
- Incorrect country pre-filled in location settings

**Most requested features**

- Fix phone number input to accept all valid formats
- Allow users to manually change area codes
- Improve app navigation and user interface
- Add QR code generation/display feature
- Implement proper geolocation detection for correct country app version
- Display product pricing clearly
- Improve account recovery and customer support

## Newest reviews (16 of 47)

### 1/5 — Sign in Error

*2026-02-12*

Trying to sign in using my phone numbers and notice “57” is missing from “mobile number starts with.” So I haven’t been able to sign in after update.

### 1/5 — Can’t even get app

*2026-02-08, version 2.0.7*

I can’t even get your app due to your pre existing phone number prefix.  So aggravating. Wtf

### 1/5 — Sign in

*2026-02-03, version 2.0.7*

Will not let me put in correct DOB

### 1/5 — mobile phone

*2026-01-13, version 2.0.7*

i can’t put my number in because the area code is locked in. it’s this area but my cellphone number didn’t originate here.

### 1/5 — Trash

*2025-12-30, version 2.0.7*

Absolutely terrible, can’t even use the app! Whoever did the coding needs to suck start a shotgun!

### 1/5 — Valid mobile number

*2025-12-23*

Tried signing up and keeps telling me to enter a valid mobile number, my number is valid!

### 1/5 — 👎🏽

*2025-12-18, version 2.0.7*

👎🏽

### 1/5 — As with most food ordering apps. Difficult to maneuver. Then you have to download order app👎

*2025-12-17*

No thanks

### 1/5 — Lost account

*2025-11-09*

My Dunkin’ Donuts account logged me out and won’t let me log back in. I had money on cards in my account and I cannot access it!

### 1/5 — no me gustó la app

*2025-10-22, version 2.0.4*

pidieron mi número de teléfono y ni siquiera se pudo poner el código de área ; así que ni siquiera pude obtener el código que me mandaron para yo poder abrir mi cuenta

### 1/5 — Update Nightware!

*2025-10-22*

Since I updated the app to the latest version, I have been unable to sign on to my account! I have tried several times using my phone number and it takes me to a new (guest) account with all my saved points gone!! Please resolve!!!

### 1/5 — Logins

*2025-10-05*

I make a login with passwords and then it doesn’t work , your losing a lot of money without your app working correctly , McDonald’s lines are out the door because there app is very good

### 1/5 — Phone number will not  change from another country I live in United States

*2025-10-05*

Change my phone number isn’t working

### 1/5 — Not

*2025-10-04*

Not user friendly

### 1/5 — Can’t find item

*2025-09-23, version 1.3.9*

Can’t even find munchkins on there and I want munchkins

### 1/5 — Cant list my US phone number

*2025-09-07, version 1.3.9*

The only Dunkin app that shows in apple is Dunkin continental UAE and Morocco. Seriously! We are in US of America why showing up those countries and not a regular Dunkin US app? I cant even put a United States phone number because already has a different code listed and cant be change.

## Most critical reviews (10 lowest-rated)

### 1/5 — 😠

*2026-08-05, version 2.1.3*

😩😩😫😩🤬

### 1/5 — Have bugs

*2026-07-02*

Don’t let me sign up, and my husband account don’t accept the vauchers, bad app.

### 1/5 — I can’t sign up

*2026-06-05, version 2.1.3*

In the phone number part you can’t even add your phone number.and that’s what you need to log in it’s terrible the support ain’t even live it’s through email .

### 1/5 — Boulder

*2026-05-01*

This app offers stuff not available at the Boulder locations why

### 1/5 — Where is the USA opt

*2026-04-28, version 2.1.1*

I only see UAE create login

### 1/5 — Number Input is wrong please fix

*2026-04-25*

Tried putting my number in to sign up and doesn’t work fix it.

### 1/5 — App is not working

*2026-04-18*

Unable to log in … tired multiple times …server is down !!

### 1/5 — Really sucks

*2026-04-02, version 2.1*

Sucks….cant even sign up won’t except my mobile number

### 1/5 — App is garbage

*2026-03-29, version 2.1*

Worst app

### 1/5 — App sucks

*2026-03-06, version 2.1*

Signin in sucks. Why is it asking for my phone number and it has a pre filled 4 digits and they are wrong. App sucks

## Most praised reviews (10 highest-rated)

### 5/5 — Good coffee thank you all staff.

*2026-01-22*

Rajendra and Kaplan’s

### 5/5 — Good coffee thank you all staff.

*2026-01-12*

Excellent service

### 5/5 — Good coffee Rajendra

*2025-12-21*

Rajendra thank you for good coffee

### 5/5 — Best app

*2025-09-07*

I love your app it help me get all the great deal n more ty

### 5/5 — Very good stuff

*2025-02-17*

Thanks bunkin

### 5/5 — Mustafa

*2024-04-22, version 1.3.0*

Best coffee in the world ❤️

### 5/5 — Dunkin’ steps up there game!

*2023-09-27*

Amazing

### 3/5 — It is confusing

*2025-10-01, version 1.3.9*

Bc idk how to get the QR code

### 3/5 — Cost not showing

*2022-09-24*

Product cost now showing

### 2/5 — Cannot sign in

*2023-01-11*

I’m waiting for the one time password for 2 days now, it says the otp has been sent to the mentioned no. But nothing, buggy app still needs a lot of work. Doughnuts are good tho

**Developer response:** Hi, 

Please email us your contact details at appsupport@dunkin.ae so we can look into this for you. 

We apologise for the inconvenience caused. 

Regards,
Dunkin Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
