# Duo Mobile — user reviews

> 1,865 indexed App Store user reviews of Duo Mobile by Duo Security LLC, rated 4.90/5 from 2,248,614 ratings.

- Source: https://appshunter.io/ios/app/duo-mobile/id422663827/reviews
- App overview in markdown: https://appshunter.io/ios/app/duo-mobile/id422663827.md
- Rating breakdown: 5★ 2,056,029 · 4★ 138,910 · 3★ 33,158 · 2★ 5,704 · 1★ 14,813

## What do users think of Duo Mobile?

Overall sentiment: neutral

**Pros**

- 👍 Simple and easy to use
- 🔒 Provides an extra layer of security
- 🚀 Quick and convenient authentication
- 🔒 Secure login experience
- 👍 Straightforward and user-friendly
- 👍 Easy to set up and use

**Cons**

- 🐛 Unreliable notifications and push functionality
- 🐛 Compatibility issues when changing devices
- 🐛 Slow and frustrating authentication process
- 🐛 Confusing and non-intuitive user interface
- 🐛 Forced use of the app causing inconvenience
- 🐛 Inability to remove or deactivate the app

**Commonly reported bugs**

- Notifications not working as expected
- App not recognizing new devices after replacement
- Authentication process getting stuck or timing out
- Inability to recover accounts after device changes
- Unexpected language changes in the app

**Most requested features**

- Allow more control and customization for users
- Improve integration with other authentication methods
- Provide better support and guidance for new users
- Add an option to remember trusted devices
- Streamline the authentication flow for faster access

## Newest reviews (14 of 1,865)

### 5/5 — Md

*2026-08-20, version 4.119.0*

Great way and easy  very practical

### 5/5 — Reliable

*2026-08-20, version 4.119.0*

Gets better with each update, no longer have to worry about the push notification hiding when I have a do not disturb mode on! Thanks!!!

### 5/5 — Love this

*2026-08-20, version 4.119.0*

This is so conventional, I definitely can say I feel secure knowing that my work computer is protected. Privacy does matter. Thank You! 😊

### 5/5 — Md

*2026-08-19, version 4.119.0*

Great

### 5/5 — Like it

*2026-08-19, version 4.119.0*

A+

### 4/5 — Dead phone

*2026-08-19, version 4.119.0*

Some times my phone dies and then I’m unable to log into anything I wish there was a way to sign in if my phone is dead

### 5/5 — Wow!!!

*2026-08-19, version 4.119.0*

OMG! So enjoying this app my workplace made me download to my phone so I could login to my desktop. That green checkmark I get to click or the push notification sent to my watch just kickstarts my day. The best workday starts with Duo!

### 5/5 — Great Authenticator

*2026-08-19, version 4.119.0*

As far as Authenticator apps go Duo Mobile is the best I have used. It is easy to navigate and does not time out quickly. It pairs to the site fast and I have not ran into any problems yet!!

### 5/5 — I HAVE NEVER FELT SO SAFE

*2026-08-19, version 4.119.0*

Duo Mobile is not just a 2 factor authentication app. It’s a savior, a silent protector. It watches over me day and night, shielding me from hackers and criminals alike. I don’t even know how I was living before this app. Thank you Duo Mobile!!!!

### 5/5 — High security

*2026-08-19, version 4.119.0*

Excellent app and good way to protect your account

### 5/5 — Great

*2026-08-18, version 4.119.0*

Greatness

### 5/5 — Easy to use

*2026-08-18, version 4.119.0*

Great app!  Smooth and easy to use!

### 5/5 — Yo

*2026-08-18, version 4.119.0*

Gurt

### 5/5 — A Great TWA Resource

*2026-08-17, version 4.119.0*

This app is super simple to use and versatile in the programs it supports.

## Most critical reviews (10 lowest-rated)

### 1/5 — Um bost4

*2026-08-21*

N presta, fiz p n perde o insta e acabei perdendo

### 1/5 — Useless

*2026-08-21, version 4.119.0*

I can manage my own security. Organizations don’t need to force me to install this. My phone has issues sometimes, as mobile phones are unimportant to my life, and I don’t want to buy a new one just to log into my own organization when I need to.

### 1/5 — Lack of menu in the home screen

*2026-08-20, version 4.119.0*

Idk why i need permission from the authority to change my phone number, why do i need to ask access to my personal information from someone else???

### 1/5 — Much more user friendly before

*2026-08-18, version 4.119.0*

This app was way better when you can approve requests with the button instead of entering a code everytime. Also the remember me checkbox does not work at all.

### 1/5 — Too many software update notifications

*2026-08-18, version 4.119.0*

Every single duo authentication has a push notification on my phone and on the website I’m logging into to update my phone software. My phone hasn’t even notified me there’s an update available before duo is hounding me every authentication to update now now now. Every minor version update of iOS causes more push notifications with no grace period. It’s very annoying, at least give people a one minor version grace period before constantly reminding them

### 1/5 — I hate this app

*2026-08-17, version 4.119.0*

It does what it needs to do but my school makes me have to do this every time I want to sign into my classes and sometimes I don’t have my phone so I can’t sign into my classes, very dumb and not necessary if you ask me.

### 1/5 — Terrible app.

*2026-08-17, version 4.119.0*

The fact that most colleges use this for authentication is absolutely unacceptable. At least half the time it doesn’t work. Meaning I can’t login to my home page for my school. People pay thousands of dollars for tuition just for an Authenticator app to deny them access to their account.

### 1/5 — No, I really don’t want to connect my personal device to my work device. Stop asking!

*2026-08-17, version 4.119.0*

This was fine until they started pushing you to connect your phone to your work computer. Now, because I don’t want to do that, I have to tell it no on both the computer and the phone every single time I need to authenticate. 

It’s obnoxious and in the way. Stop dark pattering me into being annoyed enough to do it. I’m not gonna!

### 1/5 — Hate it

*2026-08-17, version 4.119.0*

Useless security theatre that would NEVER get downloaded by anyone of their job didn’t make them

### 1/5 — Absolute Garbage

*2026-08-16, version 4.119.0*

What a waste of time and effort to use. Would be better just to have a code sent to your phone number instead of this “enter code” nonsense.

## Most praised reviews (10 highest-rated)

### 5/5 — 5 stars

*2026-08-24, version 4.119.0*

Very useful and helpful

### 5/5 — Easy Peasy

*2026-08-23, version 4.119.0*

Very User Friendly, instant, and straight forward.

### 5/5 — Bonne alternative aux outils de Google etc.

*2026-08-23*

Je l’utilise depuis des années, aucun soucis.

### 5/5 — Works well

*2026-08-22, version 4.119.0*

Never had a single issue over two years and row organisations . For a 2fa app, nothing going wrong is the highest praise

### 5/5 — Easy to use

*2026-08-22, version 4.119.0*

Love DUO

### 5/5 — Yay

*2026-08-22, version 4.119.0*

Yay

### 5/5 — Reseña

*2026-08-21, version 4.119.0*

Muy bueno funciona muy bien

### 5/5 — M

*2026-08-21, version 4.119.0*

I b

### 5/5 — Awesome!

*2026-08-21, version 4.119.0*

Works flawlessly

### 5/5 — Connexion fluide

*2026-08-21*

Les étapes de connexion sont faciles à mettre en oeuvre et on obtient un accès rapide au site associé au mode d’authentificatio

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
