# Dupaco Shine Mobile Banking — user reviews > 93 indexed App Store user reviews of Dupaco Shine Mobile Banking by Dupaco Community Credit Union, rated 4.20/5 from 472 ratings. - Source: https://appshunter.io/ios/app/dupaco-shine-mobile-banking/id477520555/reviews - App overview in markdown: https://appshunter.io/ios/app/dupaco-shine-mobile-banking/id477520555.md - Rating breakdown: 5★ 352 · 4★ 25 · 3★ 16 · 2★ 15 · 1★ 64 ## What do users think of Dupaco Shine Mobile Banking? Overall sentiment: positive **Pros** - 💻 Fantastic app - 🚀 Gorgeous, reliable, customizable - 🔒 Excellent security features - 💳 Convenient mobile deposit - 💳 Bright Track credit monitoring - 👍 Intuitive and user-friendly - 🌙 Sleek dark mode - 🔒 Robust security protocols - 🚀 Consistently reliable - 🏦 Great local credit union **Cons** - 🐛 Buggy and glitchy - 🔒 Shares data with malicious actors - 🔑 Password/login issues - 🚫 Cannot use certain features - 🔍 Difficult to navigate - 🔁 Frequent app crashes - 🔋 High battery consumption - 💳 Problems with credit card information **Commonly reported bugs** - Login and Face ID not working - App freezing and crashing - Incompatibility with newer devices/OS - Inaccurate account information **Most requested features** - Add Zelle integration - Improve transfer and payment functionality - Provide push notifications for debit card purchases - Allow managing all accounts under one login - Add widget for quick balance check ## Newest reviews (10 of 93) ### 2/5 — Password would paste *2025-11-24, version 26.8* I had to update the app and when I did it could not let me paste my password in. Ugh!! Long complicated PW. Thought I’d have to go to the bank to deposit ### 3/5 — Glitchy *2025-07-12, version 26.0* This app is very glitchy. I always have trouble making my auto loan payment. Very frustrating! ### 5/5 — Greatly Appreciate the Need to Stay Vigilant *2025-04-03, version 25.6* We see so much fraud and scammers now I love that Dupaco has our backs and is looking out for their Members! Updates to continue to keep everyone safe is crucial. Change is not always fun, but neither is loosing your hard earned money. Thank you Dupaco for your keeping the Members safe and the hard work that goes with it. It’s a never ending process in our crazy world today and your team of techies are life saving!! Thank you for all you do. ### 5/5 — Tops *2025-03-25, version 25.6* I’ve been with Dupaco for 40+ years. I trust them and they can’t be outdone. ### 5/5 — A Must-Have for Convenient Banking and Credit Improvement! *2025-03-19* I absolutely love the Dupaco mobile banking app—it’s a game-changer for managing my finances on the go! Two features, in particular, have made my life so much easier: Mobile Deposit and Bright Track. First, the Mobile Deposit feature is incredibly convenient. Gone are the days of rushing to the bank to deposit a check. Now, I can simply snap a picture of the check, and it’s deposited directly into my account within minutes. The process is seamless, secure, and user-friendly. It’s saved me so much time and hassle. Second, Bright Track is a fantastic tool for staying on top of my credit health. Not only does it show me my current credit score, but it also provides actionable tips on how to improve it. I’ve learned so much about managing my credit better, and it’s empowering to see my score improve over time. It’s like having a financial coach right in my pocket! Overall, Dupaco’s app is intuitive, reliable, and packed with features that truly make banking easier. ### 5/5 — Excellent App *2025-03-17, version 25.5* Extremely user friendly and customizable. Love the transfer to other members! ### 5/5 — Love it! *2025-03-12, version 25.5* I belong to many different financial institutions and Dupaco has the best mobile app by far, which says a lot for their size. Love the constant updates and security enhancements! ### 5/5 — Dupaco is the way *2024-11-28, version 24.8* This credit union is the only one you’ll ever need. The people there are great, and the app is fantastic. ### 1/5 — Angry *2024-06-15, version 23.8* Can’t update iOS and won’t allow to use a compatible version even though it offers the option ### 3/5 — Poco despacionante *2024-06-12, version 23.7* No hay opciones de poner la aplicación en español y no tiene zelle ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy - unusable *2026-06-07, version 27.7* Can’t even login anymore. On latest iPhone with latest iOS. Laptop works fine though. Update: now even their website has spyware and can’t login without disabling firewall… awful credit union that sells your data to ad trackers. Looked at logs they are sending my data to a salesforce ad tracking server. Which is used by spyware companies like Facebook/meta, google, etc. ### 1/5 — Grayed Out “Continue” Button Constantly *2026-03-27, version 27.4* Logging in now-a-days is practically impossible. The app consistently does not register that you have typed in your username and password so the “Continue” button on the login is un-clickable. Has nothing to do with network connectivity. Really annoying. ### 1/5 — It always errors during login *2026-03-16, version 27.4* The app is great when I can actually login. I’ve deleted and redownloaded the app even and it still doesn’t log me in. It just spins the loading circle when logging in and never logs in. It’s extremely frustrating. Please fix. ### 1/5 — Buggy *2025-09-20, version 26.4* Can’t even login anymore. On latest iPhone with latest iOS. Laptop works fine though. ### 1/5 — Horrible *2025-08-07, version 26.1* Cannot use the check picture deposit, leave message through app and no one responds. Currently seeking new credit union to move assets to since Dupaco customer service has declined so badly. ### 1/5 — App *2025-04-25, version 25.7* Shouldn’t have to have a password on your phone to be able to get into the app ### 1/5 — Shares data with malicious actors *2025-04-11* Face ID login and password login no longer works on the app or website using Apple products. Turns out DNS server is flagging sites it’s using during login as malicious. Why a bank app needs to send my login data/stats to spyware/malware websites is beyond me. This lead me to read their privacy policy which turns out to be horrible. Will not be doing business with this financial institution in the near future Update: checked firewall, app is still attempting to connect to a known spyware company that tracks users data on login and will not allow you to login unless it succeeds. **Developer response:** We want to assure you that we do not send your login data to spyware or malware websites. Our security tools help evaluate logins to protect against account takeovers and malicious activity. Occasionally, this may result in false positives. Please reach out to us at service@dupaco.com or give us a call—we’d be happy to work through these issues with you and ensure you can access your account securely. -- Update: Please give us a call or send us an email, and ask for the Software Development Team, so we can discuss this with you. No data is sent to any spyware companies. ### 1/5 — App won’t open *2025-03-29, version 25.6* It says low security advice and app won’t open ### 1/5 — Bad quality *2025-03-28, version 25.6* It keeps saying low device security even tho my phones brand new, fix your app your a multimillion dollar company and you have the bugs of a game put together on a school laptop by a teenager ### 1/5 — Shares data with malicious actors *2025-01-24* Face ID login and password login no longer works on the app or website using Apple products. Turns out DNS server is flagging sites it’s using during login as malicious. Why a bank app needs to send my login data/stats to spyware/malware websites is beyond me. This lead me to read their privacy policy which turns out to be horrible. Will not be doing business with this financial institution in the near future. **Developer response:** We want to assure you that we do not send your login data to spyware or malware websites. Our security tools help evaluate logins to protect against account takeovers and malicious activity. Occasionally, this may result in false positives. Please reach out to us at service@dupaco.com or give us a call—we’d be happy to work through these issues with you and ensure you can access your account securely. ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic *2026-01-15, version 27.1* gorgeous, reliable, customizable (enough). perfect. ### 5/5 — Mark N *2025-10-20, version 26.6* This mobile app is the best thing since sliced bread and I personally would recommend getting it I have been using this for a almost a year now and it has been a life saver for me because I was hacked by a fake account and Dupaco was right there for me and I got my money back all from having this app on my phone ### 5/5 — My shine *2025-06-20, version 25.9* I love to be able to check my account online and this helps me keep my finances on track ### 5/5 — Love Dupaco! *2025-04-15, version 25.7* Lots of great new FREE features to manage my accounts built in ### 5/5 — Works *2025-04-14, version 25.7* Wowwee wowzers ### 5/5 — This mobile app is so great! *2025-04-14, version 25.7* This mobile app is so great! ### 5/5 — Best Mobile Banking App *2025-04-14, version 25.7* Of the three credit unions I have apps for, Dupaco’s is hands down the best. Not only is it incredibly user friendly, but the added security features provide so much peace of mind. ### 5/5 — Great progress *2025-04-05, version 25.6* Glad to see the app process watching out for the users with the new protocols. ### 5/5 — Easy to use, quality app *2025-04-05, version 25.6* App has always been easy to use, consistent and reliable. ### 5/5 — Love the new insights! *2025-04-05, version 25.6* The new insights that Dupaco launched are great. I was just alerted that my internet bill increased by $10 and I had no idea! Thank you for this new feature. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*