# Durioo+ by Omar & Hana Makers — user reviews > 149 indexed App Store user reviews of Durioo+ by Omar & Hana Makers by Durioo Sdn Bhd, rated 3.60/5 from 70 ratings. - Source: https://appshunter.io/ios/app/durioo-plus-by-omar-and-hana-makers/id1605538612/reviews - App overview in markdown: https://appshunter.io/ios/app/durioo-plus-by-omar-and-hana-makers/id1605538612.md - Rating breakdown: 5★ 39 · 4★ 5 · 3★ 3 · 2★ 5 · 1★ 18 ## What do users think of Durioo+ by Omar & Hana Makers? Overall sentiment: mixed **Pros** - 🌟 Safe and halal content for children - 👍 Good alternative to mainstream apps - 📚 Educational and Islamic content - 👨‍👩‍👧‍👦 Engaging for children - 💬 Great customer service (mentioned by some) - 📱 Multi-device compatibility - 💡 Low stimulation shows - 💯 High-quality content - 🚀 Frequent updates and improvements - ✨ Islamic cartoons and shows **Cons** - 💸 Everything requires money - 💰 Way too expensive - 📺 Annoying half preview videos - 👎 Horrible user interface (UI) - 📉 Poor quality programs for certain age groups - 😩 Difficult to cancel subscription - ❌ No way to cancel subscription - 💳 Shady billing practices - 📱 App not working on certain devices - 🗣️ Language barrier (no English options for signup) - cluttered app interface - 🎦 Content not always captivating - 💸 Price discrepancies between platforms - 🚫 No previews available **Commonly reported bugs** - Cannot load content properly - Screen time not changing or turning off - Cannot submit profile after creating one - App not loading - Phone battery decreasing fast and device gets hot - App not working on husband's Android phone - Cannot scroll through episodes on Apple TV - Controls at the top are obscured - New update not Apple TV friendly - Cannot login using OTP on Apple TV - Paid subscription but app shows inactive - App crashing - App crashing and not letting sign in - Account shows inactive on Amazon Fire TV app - App not working on Fire TV - Videos not working on Fire TV app - Cannot login to any other device - App crashing every time it's opened - Cropping videos and voices - Blocking certain shows - Features don't work or crash app - Pages load slowly - Buttons don't respond - Lost progress due to glitches - App released without proper testing - Cannot access paid content - App keeps crashing when trying to log in - Support team unable to find account - Cannot get in contact with app managers - Cannot get app on TV - Account activation and payment issues - App not child friendly (vertical/horizontal flipping) - Roku crashes - Free trial not cancelling properly - Charged after cancelling free trial - Customer service not responding to cancellation requests - Subscription not cancelled even after account deletion - Blocked from contacting customer service - Unable to cancel subscription - No option to cancel subscription online - Customer care not replying - Charged account after stopping subscription - No way to remove card - Cannot sign in despite purchasing subscription - Sent to FAQ page when trying to contact support - No previews available to check content - Not very appropriate content on YouTube Kids (comparison) - No Omar and Hana on the app - Bad user experience on website and app - App not working - App crashes on phone - Cannot log in despite purchasing subscription - Customer service not responding - Cannot watch on TV - App is very clunky - Cannot access content on other devices - Takes multiple screens to find login button - Price discrepancies between iPhone and Fire TV app - No way to contact customer service via app - No response from customer service regarding Fire TV issues - Paid for subscription but service not activated - No response from support regarding account activation - Buttons for signup not in English - Unable to contact customer service - No option to cancel subscription **Most requested features** - Add Arabic options for kids - Make more content free - Add an option for Arabic - More free content - More good movies - Improve TV app user-friendliness - Make TV app and Apple app the same - Add English options for signup ## Newest reviews (11 of 149) ### 3/5 — I want VIP to be free… *2026-08-30, version 9.3.12* Great shows but I wish they were all free… and the dudeen. ### 4/5 — Good but... *2026-06-17, version 9.3.8* Actually my daughter love it so much. I can see her improvement day by day but... this apps so slow🥲 Keep loading, keeps buffering and makes her turns to another apps. Sayanglah sebab ibu dh bayar mahal🥲 One more thing so many times to updates the apps🥲 Once for 3 months ok kot. Kalau every weeks🥲 ### 3/5 — VIP *2026-05-31, version 9.3.6* Annoying to watch half preview videos Have to get VIP ### 3/5 — Loading everytime we open the app in tv *2026-05-31, version 9.3.6* Loading everytime we open the app in tv ### 5/5 — One of a kind gem, Its a 10 out of 5! *2025-11-16, version 9.1.6* Even with children content on mainstream streaming app, there’s a lot of bad contents. I decided to take a chance with Durioo and as a parent, this app changed everything. My kids behavior greatly improved , much more respectful and actually learn arabic, more about great values! Btw the Team and customer service is over the top, by experience they are unmatched how friendly they are and want to improve. Thank you for bringing this content to our Home! ### 3/5 — Many times not responding *2025-11-10, version 9.1.6* I am a suscriber of durioo plus, I thought it’s good app for my kids, but actually it is, but even i suscribed this app is till in trial mode with ads always, i put screen time for the kids but many times i can’t put my passcode, and the worst is so often not responding and we need to restart the app in the middle of watching, and please put more cartoon in arabic more ### 3/5 — I can’t cancel my subscription *2025-11-01, version 9.1.6* I love this app but my children don’t like it now I can’t cancel my subscription ### 5/5 — Super apps ever *2025-10-31, version 9.1.6* ⭐️⭐️⭐️⭐️⭐️ The best Islamic streaming app for kids! Durioo is truly the best app for those who love their children — and even the little ones we care about, like our nieces and nephews. It’s packed with wholesome, educational, and fun Islamic content that teaches good values in an engaging way. I really appreciate how the app is designed with children’s safety in mind — ad-free, age-appropriate, and full of positive lessons. Highly recommended for every parent who wants their kids to enjoy safe screen time while learning about Islam. ### 4/5 — Please Add an Option for Arabic *2025-10-23, version 9.1.6* Need to add Arabic options for kids ### 5/5 — Always concerned about my children *2025-10-22, version 9.1.6* I don’t want my children to be exposed to anything and everything. This made it so much simpler as I trust Omar and Hana makers to provide safe content for the little ones. ### 5/5 — Great App and Customer Service Experience Overall *2025-10-21, version 9.1.6* My kids loved the app so much. It glitched on my Amazon Firestick and I contacted the team through their Instagram page. They were quick to respond and fix the issue. Now the kids are happy watching their favorite shows on it and as a parent I’m relieved they don’t ask for YouTube or Netflix anymore. The content is very clean and great for them to gain Islamic knowledge in a fun way. ## Most critical reviews (10 lowest-rated) ### 1/5 — Most video were AI *2026-08-09, version 9.3.10* packed with AI content videos. Paying for that? And most of the AI video in here are sloppy. If want yo do halal video please do it properly. Taking people money and this is the sub par standard. Might as well subscribe to seeddance and make it ourselves ### 1/5 — Bad *2026-06-27, version 9.3.8* everything requires money ### 1/5 — Very difficult to get refund *2026-06-04, version 9.3.6* I just checked on the apps how to get refund, it is very hard to find the cancel subscription button. It was never appeared on the active subscription of apple store. I do not know whether the fault is with the app store or the durioo apps. ### 1/5 — Lag Video *2026-05-21, version 9.3.3* Bad request mulu bapuk mnding pake yutub. ### 1/5 — Way too expensive *2026-02-20, version 9.2.7* The quality of programs for 8-12 is not good and the app is way too expensive ### 1/5 — Lots of content but TRASH UI *2026-02-07, version 9.2.7* Lots of amazing content but horrible user interface. Can’t load content properly plus not 4k or even HD quality. (PS Using on Apple TV) ### 1/5 — NEED SERIOUS IMPROVEMENTS *2026-01-29, version 9.2.5* No point becoming a VIP when the app is lagging and always has bugs. Reload app everytime want to open. Use lot of network to play episodes, Netflix is better than this. Do some improvements quickly. No need to scam people. ### 1/5 — DONT UPDATE *2026-01-01, version 9.2.5* So I was about to watch durioo+ (as usual) and then suddenly it said reload with nothing else to do, so I clicked and then it said dear vip creat a profile and I’m like ok then when I’m done, I can’t submit the profile. This is a problem cause now I can’t watch durioo+ anymore! Creater, please fix this, thanks! ### 1/5 — Scam *2025-12-10, version 9.2.4* Please do Not download this app - I was charged as soon as I clicked on the trial and canceled within minutes, I was still charged for the whole year $89 - very disappointing!! ### 1/5 — App not loading *2025-10-06* I wasted my money by subscribing ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-08-11, version 9.3.10* I love it but I hate signing in ### 5/5 — Halal TV for children! *2026-06-09, version 9.3.6* This is a great app Alhamdulilah! This is exactly what our children need especially if you live in the West there’s a lot of danger in the media for children these days! Parents get this app for your children to preserve their fitra and have safe screen time insha’Allah! ### 5/5 — Cant Open thru Tv *2026-04-25, version 9.3.2* We trying to open from tv, but the apps keep loading. Please do something for this good apps. ### 5/5 — Durioo+ Support Team That Delivers *2026-04-03, version 9.3.2* I encountered a problem on my Apple TV where the apps kept asking for updates. After reaching out to the Durioo+ support team via WhatsApp, they solved my issue in less than 10 minutes. The support was fast, friendly, and effective. Thank you, Durioo+! ### 5/5 — love it *2026-03-29, version 9.3.2* It’s a safe app to watch and fun ### 5/5 — Ra *2026-03-21, version 9.3.2* It is the best thing for my child he loves it ### 5/5 — Cool App! *2026-01-26, version 9.2.5* The content is interesting, very educational, and safe for my children. ### 5/5 — Screen time set to 60min, dose not change or turn off. On Apple TV *2026-01-18, version 9.2.5* Other then that is good ### 5/5 — impossible to create profile *2026-01-04, version 9.2.5* create profile button is behind profile photo selection hence imposible to complete profile creation on ipad ### 5/5 — Amazing safe Islamic streaming app *2025-12-20, version 9.2.4* This app is amazing, it gives me and my family a safe, halal alternative to things like YouTube, Netflix, Disney and is cheaper too! It’s got some great shows on there like Mina and Mila, little ammar and ilm which my kids love. It’s really easy to use, as you can use it on loads of different devices like phone, tablet and TV, and we’ve even downloaded episodes to watch on a road trip when we were travelling. I highly recommend this app if you’re a Muslim family looking to give your kids guilt free screentime. I don’t feel guilty giving my kids screentime anymore because I know it’s now actually good for them. The shows either teach good lessons, align with our faith or teach about Islam. It’s nice to be able to trust a streaming platform for once. Their customer service is great too, they even have a WhatsApp group where you can get help! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*