# Duux — user reviews > 158 indexed App Store user reviews of Duux by Duux B.V., rated 4.70/5 from 15 ratings. - Source: https://appshunter.io/ios/app/duux/id1627712939/reviews - App overview in markdown: https://appshunter.io/ios/app/duux/id1627712939.md - Rating breakdown: 5★ 13 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 0 ## What do users think of Duux? Overall sentiment: negative **Pros** - 🚀 Heater works well and warms room quickly - 👍 Slick design and intuitive app - 👍 Excellent user experience - 🚀 Powerful and effective - 👍 Recommended product **Cons** - 🐛 App is buggy and unreliable - 🐛 Frequent disconnections and connection issues - 🐛 App is useless, doesn't work as advertised - 🐛 App is outdated and lacks functionality - 🐛 App is terrible, freezes device - 🐛 Scheduling and temperature control not working **Commonly reported bugs** - App frequently loses connection with device - App unable to find or add device - App UI and functionality regressed with updates - Devices randomly disconnecting from WiFi - App login/registration issues **Most requested features** - Add ability to edit schedules - Implement away mode or low temperature setting - Allow rearranging of rooms in app - Add more scheduling options and flexibility - Improve Alexa/Google Home integration ## Newest reviews (11 of 158) ### 3/5 — Manque joystick *2026-07-31* Dommage que l’application ne permet pas de pouvoir régler l’orientation du ventilateur. Un curseur comme un petit joystick en plus. ### 4/5 — Feature Request *2026-07-11, version 5.0.11* Good app, but would really like the ability to limit the range of the horizontal oscillation ### 3/5 — Plus stable mais… *2026-07-09* L’application est plus stable. Après deux ans de galère car le produit n’était plus reconnu. Dommage qu’on ne puisse pas voir le niveau de batterie depuis l’application ### 2/5 — Duux fan *2026-06-29, version 5.0.11* The best fans we’ve had. Whisper mode even on high setting is still quiet so able to use during the night without being disturbed. Been brilliant during the current heatwave. Bit more expensive but definitely worth the money. Keeps the baby cool in his room. I’ve recommended to friends and they’ve not been disappointed. ### 4/5 — Why can no longer select natural & night mode *2026-06-23, version 5.0.11* Since the last update you cannot select night mode & natural. Does no one test things before they release them?! ### 2/5 — Disappointing in so many ways *2026-02-17, version 5.0.8* Purchased at the start of winter. Firstly it doesn’t really warm the room properly, any room. It will if left on long enough make things ever so slightly warmer. Then there’s the app, which is beyond hit and miss meaning that we can’t use the fan a good 50% of the time ### 5/5 — Great *2026-01-27, version 5.0.7* Amazingly wonderful ### 5/5 — Good product easy to use *2026-01-09* Seems that it doesn’t heat room quick but after a few minutes you can feel the heat ### 2/5 — The app is out of date *2026-01-09* I bought this little heater because I am quadriplegic and I need to use an app to control whatever I'm using via voice control. Until recently it was really good, on the home picture of the heater there was a wheel that you could turn to change the temperature up or down. Since iOS 26 all of that functionality is missing, and despite emailing the customer service team to ask about it all they've done is apologise and do nothing. The heater itself is great, but since I've lost all the functionality that I use most often now I'm on iOS 26 and there doesn't seem to be any plan to update it I can't score it more than two at the moment. The app seems to be an afterthought for them. ### 5/5 — Excellent UX *2026-01-08, version 5.0.7* Threesixty2 ceramic heater. Slick design. Low friction, highly intuitive app and product. Really enjoy using both the physical and digital products! ### 5/5 — Pratique *2026-01-07* C’est vraiment très pratique, par exemple si on est dans une autre pièce, on peut mettre en marche radiateur, soufflant afin qu’il préchauffe la pièce. ## Most critical reviews (10 lowest-rated) ### 1/5 — The App works When it Wants *2026-07-06, version 5.0.11* The app is a huge disappointment. It feels like I have to reconnect what feels like every week and you have to keep putting your long WiFi password in each time and is becoming a joke now ### 1/5 — Simply does not connect to the fan *2026-06-19, version 5.0.11* Enough said really doesn’t connect no matter what ### 1/5 — Connexion impossible *2026-05-30* L'application ne trouve pas mon ventilateur, pourtant connecté au réseau Wifi. Donc appli inutile ! ### 1/5 — No temperature control, useless app *2026-04-19* Bought the Duux Threesixty heater expecting proper temperature control, but the app doesn’t even allow you to set a target temperature — only Low, Medium, or High. That completely defeats the purpose of a “smart” heater. The app shows the current temperature (e.g. 19°C), but gives you no way to set something like 21°C and let it regulate automatically. So you end up constantly adjusting it manually… which you could do without the app anyway. Very disappointing for the price and branding. Feels unfinished and misleading. Would not recommend unless they fix this with a proper thermostat control. ### 1/5 — App Not Working *2026-04-01, version 5.0.8* Tried to control my two heaters and the app won’t send the instructions. On/off changes to green then 20 seconds later reverts to off. No response from devices. Deleted and reinstalled app and still not working. All other home WiFi devices are fine so it’s definitely the app. ### 1/5 — Do not buy *2026-02-20, version 5.0.8* It just doesn’t work. The support are useless. Don’t answer questions, just a load of rubbish. The most expensive paperweight. ### 1/5 — Don’t waste time on the app *2026-02-18, version 5.0.8* Don’t waste time on the app. Sadly, I spent a whole evening trying EVERYTHING (deleting the app changing WiFi from 5 to 2ghz changing email, moving the heaters - I have 3, 360 space heaters all for nothing. This rates as the most annoying app ever!) The heaters are smart and stylish, work well and worth buying. The app is atrocious. Duux needs to do something about it. ### 1/5 — Doesn’t work *2026-02-17, version 5.0.8* Since the update my devices don’t connect or talk to the App. Please fix ### 1/5 — I have a range of heaters *2025-12-24, version 5.0.7* I have a range of heaters. And love the set schedules. That said. I’d like to be able to edit schedules for the air heater and just change the temp. But no we can’t get in. .: Would be good to de the zones able to all be on or off Ina. A schedule and also have an away mode or low set degree when not home ### 1/5 — Wifi trop capricieux *2025-12-03* Installé avec un humidificateur Neo la déconnection est beaucoup trop fréquente (au moins une fois par jour !), c’est assez pénible alors que le fonctionnement de l’appareil est très satisfaisant. Il faudrait que les développeurs retroussent leurs manches, le wifi n’est pas un protocole récent et devrait être maîtrisé !!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Top *2026-08-08* Topissime !! Terriblement efficace. Très bon rapport qualité, prix. ### 5/5 — Ventilateur silencieux *2026-07-18* Un très bon produit je recommande pour ses performances et sa qualité ### 5/5 — Pastille *2026-07-18* Faire ajouter une pastille sur l’icône pour signaler que le ventilateur et activer ### 5/5 — Easy to use app *2026-07-12, version 5.0.11* I use the app to control the North air con unit. No complaints. Works well. ### 5/5 — Simple *2026-07-09* L’appli est simple et agréable parfois faut reconnecter a internet régulièrement. ### 5/5 — Excellent *2026-07-08* Après avoir mis un premier avis négatif car je pensais, à tort, que la livraison était incomplète, je rédige ce nouvel avis pour dire que je suis très satisfaite du ventilateur Flex2 de Duux. Hyper silencieux et efficace. Des options très sympas et une application super pratique. Je regrette juste qu’à ce prix la batterie ne soit pas incluse. ### 5/5 — Excellent App *2026-06-15* The Whisper flex 2 Smart Fan is simply outstanding in terms of noise level, and air that seems cooler than other fans. The app opens up more flexibility in control of the device. You can set a timer, schedule amount of hours each day you want your device to switch on and off. You can control level of coolness, oscillation, vertical oscillation, even the degree of oscillation, or even turn it off. Excellent product, excellent app. ### 5/5 — Brilliant *2026-05-15* The app in intuitive to use and works incredibly well. This product is excellent and well worth the money! Ps you can only change the temperature settings when unit is powered on. ### 5/5 — Alexa - Need to be able to change the speed of heater on Alexa. Update please. *2026-05-11, version 5.0.10* Need to be able to change the speed of heater on Alexa. Update please. ### 5/5 — I'm impressed *2026-02-15, version 5.0.7* It's not often you buy a product that exceeds expectations. It looks great, the app is incredible and it warms my office in the depths of winter within minutes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*