# DW Mobile App > Remote IP camera surveillance system management and viewing app. (iPhone/iPad app by Kaltec Electronics, INC.) - Source: https://appshunter.io/ios/app/dw-mobile-app/id920316202 (this page in markdown: same URL + `.md`) - Developer: [Kaltec Electronics, INC](https://appshunter.io/developer/396640283) - Category: Productivity, Utilities - Price: Free - Rating: 2.58/5 from 53 App Store ratings · 28 written reviews indexed - Age rating: 4+ - Requires: iOS 8.0 · 93 MB - Languages: English - Released: 2014-11-13 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/dw-mobile-app/id920316202/reviews.md ## What is DW Mobile App? Digital Watchdog’s new DW Mobile app for iPad and iPhone devices works seamlessly with Digital Watchdog’s popular DW Spectrum™ IPVMS and VMAX DVRs/NVRs. DW Mobile allows you to view, playback and capture still images from a surveillance system on your smart phone and tablet. APP FEATURES: • Access Your Entire Security System with the Touch of a Finger. • Remote Monitoring of Multiple Sites. • Supports Unlimited Sites. • Create Unique Layouts with Cameras from Multiple Sites for the Ultimate Mobile Surveillance Experience. • Drag and Drop Camera Layouts and Reordering. • View Up to 16 Cameras per Screen, and Have Up to 128 Cameras Open at One Time (via On-Screen Scrolling). • Split View (L/S) Displays Live and Recorded Video. • PTZ Camera Control. • Capture Image Snapshots. • Send E-mail and Text Notifications with Image Attachment. • Server Location Services Powered by Google Maps® – Locate All Your Systems Quickly and Easily by Their Geographical Location. • Pinch-to-Zoom Digital Zoom Support. • Password Protected for Complete Security of Your Systems and Data. • Welcome Tour, Tutorial and Complete Help Menu for Onscreen Assistance. ADDITIONAL FEATURES: • View Multiple Sites on One Screen (Pro Version). • Search Multiple Cameras Simultaneously (Pro Version). • Bookmark Setup and Search (Pro Version). • Export Short Videos in .AVI Format and Share via Email or Social Media (Pro Version). MODELS SUPPORTED: • Blackjack Cube™ NVRs • Blackjack E-Rack™ NVRs • Blackjack P-Rack™ NVRs • Any server running DW Spectrum™ IPVMS • VMAX IP Plus™ NVRs(Direct connection only) • VMAX AHD CORE™ DVRs(Direct connection only) • VMAX A1™ DVRs(Direct connection only) PRO SUBSCRIPTION DETAILS: • In addition to the DW Mobile app, you can experience a 30-day free trial of the DW Mobile Pro app. The Pro app allows you to view multiple systems simultaneously, search recorded video from multiple cameras simultaneously, export and share video clips and provides other advanced features. After installation, you will not be charged during a 30-day trial period. • To continue to benefit from the many features included in DW Mobile Pro requires a monthly (one-month) subscription of $1.99. • After 30 days of use, you will be charged a $1.99 monthly subscription to your iTunes account at confirmation of purchase. You can cancel the Pro App subscription at any time and return to the free DW Mobile app by downloading it from the App Store. • The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current one-month period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal as DW Mobile Pro App Subscription. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. TECHNICAL HELP AND ASSISTANCE: We are constantly working to eliminate crashes and update the app. If you experience any crashes or freezes after installation or update, please contact our Technical Support Department at dw-tech@dwcc.tv. A quick email to our support team helps our developers to identify and resolve crashes faster. ## Key features - Remote monitoring of multiple sites - View live and recorded video - Capture still images - PTZ camera control - Email and text notifications - Server location services - Password protected security ## Recent user reviews (10 of 28) All indexed reviews: https://appshunter.io/ios/app/dw-mobile-app/id920316202/reviews.md ### 1/5 — Crashes on iPhone 15 *2023-10-05* Seems to work okay on an older device with iOS 17 ### 1/5 — Terrible user experience *2022-09-29, version 1.3.52* Quite possibly the worst user experience ever. It works when it feels like it. Difficult to setup. Hardly mobile friendly. Shuts down constantly. ### 1/5 — Garbage app *2020-02-01, version 1.3.52* Force closes all the time. The buggiest app ever. Sure wish my security company would use a different app. Very non user friendly for mobile devices. Not all features work on the phones. Seems like the company needs to invest a little more on someone who knows how to develop an app that actually works as it’s supposed to. ### 5/5 — Works Perfect !!!!!!! *2019-01-15, version 1.3.52* I have multiple DW systems and it is nice to have one app that connects to all my devices. ### 5/5 — Works Seamlessly *2019-01-15, version 1.3.52* Love being able to view my home cameras from anywhere. Easy app and just works. ### 5/5 — Works Great *2019-01-04, version 1.3.52* Love the ability to drag and drop cameras into the view. PTZ controls are pretty sweet! Live and search on split screen plus timeline search...sweet! Cross platform, too! ### 5/5 — Works perfect *2018-09-27, version 1.3.52* Install was simple. The app loaded perfectly. Setup on PC without any issues ### 1/5 — Mobile not working *2018-08-29, version 1.3.52* You can see the Cameras but once you click on it you cannot see anything to Keith Stone connect and disconnect not working even with the new update please fix ASAP was working until the last update help in this new one I downloaded today fixed it but I had ### 1/5 — I-Phone X Support *2018-08-15, version 1.3.51* Please update this version to support I-Phone X and prevent App crash. You are ruining your brand and harming word of mouth sales by failing to do so. ### 1/5 — App crashes *2018-08-10, version 1.3.51* This app does not function on iPhone X. Once loaded it will operate one day and then crash every time you open after that. It simply does not work. Do not buy DW cameras if you want to monitor on iPhone. ## Frequently asked questions about DW Mobile App ### What does the DW Mobile app do? The DW Mobile app allows users to remotely view, playback, and capture still images from their Digital Watchdog surveillance systems on their iPhone and iPad devices. It provides access to your entire security system, enabling remote monitoring of multiple sites and cameras. ### What are the key features of the DW Mobile app? Key features include remote monitoring of multiple sites, the ability to view up to 16 cameras per screen, PTZ camera control, image snapshot capture, and email/text notifications with image attachments. It also offers password protection for system security and server location services powered by Google Maps. ### Is the DW Mobile app free to use? The base DW Mobile app is free to download and use. However, there is an optional Pro subscription available for $1.99 per month, which unlocks additional advanced features such as viewing multiple systems simultaneously, searching multiple cameras at once, and exporting short video clips. ### What devices is the DW Mobile app compatible with? The DW Mobile app is designed for iPad and iPhone devices. It works seamlessly with Digital Watchdog’s DW Spectrum™ IPVMS and VMAX DVRs/NVRs, including specific Blackjack and VMAX models. ### What are the benefits of the Pro version? The Pro version offers enhanced functionality for users managing larger or more complex surveillance setups. It allows for simultaneous viewing of multiple sites, simultaneous searching across multiple cameras, and the ability to export and share short video clips in .AVI format, providing a more comprehensive remote management experience. ## Version history (last 1 release) ### 1.3.52 — 2018-08-24 This app has been updated by Apple to display the Apple Watch app icon. - Fixed PTZ command malfunction in VMAX A1 - Fixed a bug that the app closed when running Face ID on iPhone X - Move quickly to the monitoring screen - Bug fixes and stability improvements ## Apps similar to DW Mobile App | App | Rating | Price | Category | | --- | --- | --- | --- | | [HPE Networking Instant On](https://appshunter.io/ios/app/hpe-networking-instant-on/id1466073930) | 3.5 (54) | Free | Productivity | | [Sangoma Talk](https://appshunter.io/ios/app/sangoma-talk/id1522533280) | 3.2 (89) | Free | Productivity | | [Password Boss Password Manager](https://appshunter.io/ios/app/password-boss-password-manager/id964456554) | 4.3 (141) | Free | Productivity | | [RemoteLock](https://appshunter.io/ios/app/remotelock/id1249400469) | 2.1 (48) | Free | Productivity | | [SonicExpress](https://appshunter.io/ios/app/sonicexpress/id1469304568) | 3.5 (11) | Free | Productivity | | [NinjaOne Mobile](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607) | 2.6 (65) | Free | Productivity | ## More apps by Kaltec Electronics, INC - [DW VMAX](https://appshunter.io/ios/app/dw-vmax/id396640280) - [DW Mobile Pro](https://appshunter.io/ios/app/dw-mobile-pro/id982427744) - [VMAX Plus™](https://appshunter.io/ios/app/vmax-plus/id1079281090) - [DW Spectrum Mobile](https://appshunter.io/ios/app/dw-spectrum-mobile/id1090087818) - [DW Site Viewer](https://appshunter.io/ios/app/dw-site-viewer/id1096409994) All apps by Kaltec Electronics, INC: https://appshunter.io/developer/396640283 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*