# DW VMAX — user reviews > 85 indexed App Store user reviews of DW VMAX by Kaltec Electronics, INC, rated 2.21/5 from 113 ratings. - Source: https://appshunter.io/ios/app/dw-vmax/id396640280/reviews - App overview in markdown: https://appshunter.io/ios/app/dw-vmax/id396640280.md - Rating breakdown: 5★ 20 · 4★ 9 · 3★ 7 · 2★ 16 · 1★ 61 ## Newest reviews (19 of 85) ### 1/5 — Crash *2020-11-27, version 3.7.0* New IOS isn’t compatible. Doesn’t work at all. ### 1/5 — Needs updating and/or iOS support. *2020-11-27, version 3.7.0* The app will not open with the new iOS update. ### 1/5 — Horrible *2020-11-26, version 3.7.0* Won’t let me open the app. Trash! ### 1/5 — App not working *2020-11-25, version 3.7.0* My phone has a software update and now this app won’t work to view my business. Please advise ### 1/5 — Won’t open after Apple upgrade *2020-11-24, version 3.7.0* This 1990’s program won’t even open now ### 1/5 — Terrible!!!!! *2020-07-04, version 3.7.0* Has not worked on iPhone or iPad for several months. Today my dog nearly drowned in the pool and I needed to be able to look at footage and see how it happened and how long he was under water!!! Shame on you guys!!!!!!!! Look at all these complaints! ### 1/5 — Joh Kath *2020-07-03, version 3.7.0* Watchdog app was working find until last update in March 2020 I have it on Mu iPhone and tablet;problem I have internet connection on house monitor, everything fine,but when I past my house camera not working -like no internet.i called slomin and Best Buy’s can’t find anything wrong-I even deleted app and reinstall = still can no figure out problem ### 1/5 — Garbage *2020-06-19, version 3.7.0* You call this an app, it’s 2020 this would have been barely acceptable 5 years ago. Arlo, dropcam are inexpensive products with 100x better user interface. Just try looking through old footage with this thing. Cmon guys get to work, don’t want to replace my whole system over this. ### 1/5 — Does not work on iPhone *2020-06-17, version 3.7.0* Cannot connect to cameras. Useless! ### 1/5 — Really???? *2020-05-17, version 3.7.0* The number for tech support on your app is just a whole bunch of BS offers for auto insurance, life insurance, road side assistance, and other bull. We can’t even pull up past footage from yesterday; we had an incident we need to see and we can’t even speak with someone to get assistance. Switching companies. ### 1/5 — Worst live camera app ever *2020-02-20, version 3.7.0* Literally this is one of the LEAST user-friendly apps I've ever seen. Nothing works on the app and clicking on different screens is next to impossible. You cannot use the app to do anything it's supposed to do. Would not recommend to anyone ### 2/5 — App not working *2020-01-11, version 3.7.0* My app not working please fix. Cameras won’t come up ### 1/5 — Annoyed *2019-11-15, version 3.7.0* Stopped working, needs an update ASAP ### 2/5 — Video Playback on IPhone *2019-11-13, version 3.7.0* Unable to control the playback of footage. Please fix bugs in App. ### 1/5 — How about an update *2019-10-14, version 3.7.0* How about we get a update in the last 2 years!! ### 1/5 — iOS 13 killed this app *2019-10-08, version 3.7.0* App is not compatible with iOS 13. Need an update. Update 10/8/19: Looks like the app will remain dead and this overpriced camera system becomes even more awful. Here is my response from Digital Watchdog: "we are no longer supporting the DW VMAX app it has no new updates it has been discontinued". Juan Hinojosa was company representative ### 1/5 — Doesn’t work anymore *2019-10-06, version 3.7.0* Force closes right away. Total waste Not compatible with iOS 13 at all ### 3/5 — Please update! *2019-09-26, version 3.7.0* I rely on this app. Please update! ### 1/5 — Terrible App *2019-01-07, version 3.7.0* The app rarely ever works. The software on the desktop isn't much better. When I do get the app to work it won’t the next time I try to use it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not dependable *2025-11-18, version 3.7.0* This is the worst security camera app. Never loads live video feed when you need it. When it does give you live feed, its glitches like crazy. Want to rewatch previously recorded footage? Good luck ### 1/5 — Controls are such a pain. *2024-07-03, version 3.7.0* Previous app so much better. This is aggravating and tedious at best. I’m ready to change cameras. ### 1/5 — Broke with ios17 *2023-11-27, version 3.7.0* App seems abandoned by original developers. This has never been the best iOS app but the latest IOS 17 means the app has to be restarted with each attempt to access my cameras. ### 1/5 — Password incorrect *2023-09-11, version 3.7.0* I’ve been using the app for several years it’s not the greatest app, but starting about a month ago when I launch the app it says the password is incorrect. I have three or four devices they all say the same thing I have not changed my password. some thing else has changed. ### 1/5 — Garbage *2022-11-13, version 3.7.0* Absolutely the worst app in 2022! It looks like it was made for a iphone 4s ### 1/5 — TERRIBLE APP *2021-10-17, version 3.7.0* I agree with most of the 1 and 2 star reviews so I won’t reiterate the issues here. However, I will comment on the 5 star review from “Bigsmoke420” whom states “ Upon getting in touch with my team they had informed me that I had been given some misinformation regarding the proper setup of the software…”. Users such as me don’t have “teams” to assist them with the app nor should the app require a team to get right which, based on your review, seems that even with a team you couldn’t get it right, at least at the outset. By the way, based on the Version History, the app hasn’t been update for 4 years at the time of writing this review so not surprising the app has issues and lacks features such as pinch-to-zoom. Rating: 1 star. ### 1/5 — Still does not search, useless! *2021-04-18, version 3.7.0* I was so excited after all these years to see if DWD really fixed this app. Nope, it is still completely broken and will only show live footage. You still can’t search for an event at a certain hour or date. Totally useless for surveillance. ### 1/5 — DNS not working any longer *2021-04-15, version 3.7.0* DNS connection doesn’t work anymore after last App update. ### 1/5 — Hate it! *2020-12-22, version 3.7.0* The most pathetic app I have experienced. Does not open with new iOS update! Rewind is horrific. Cavemen had better tools then this. ### 1/5 — Stay Away!! *2020-12-05, version 3.7.0* This app is absolute trash x 20. It never works and looks like it was one of the first apps to ever be made and never updated. Don’t waste your time. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use! *2019-01-04, version 3.7.0* This app is the same across all the VMAX platforms, so no learning curve from old analog to HD Analog and IP Plus units. ### 5/5 — What's going on? *2017-08-31, version 3.7.0* iPhone 6s (mine), iPhone 5s (husband), iPad Pro - app won't load the live stream from our youngest's PreK class. Everything is working on their end. The app won't connect to any network on any of our devices. What gives? UPDATE - much better. My apologies for the 1 star before - looks like the issue was on the school's side. ### 5/5 — Problem with update *2015-07-02, version 3.5.9* Did the update July 2 and I have no more cameras on my iPhone ### 5/5 — Good upgrade *2012-04-29, version 2.0* I very much like the recent update. Works flawlessly for me. A really usefu improvement would be to allow a separate default page configuration for each device for those who are monitoring multiple locations. It would be nice not to have to click on the "4 page" configuration for our system with only 4 cams. Ditto the "9 page" configuration for our system with 9 cams. Hopefully, in a future upgrade. ### 5/5 — Digital Watchdog Fan *2012-03-28, version 2.0* To the user who got a 'network protocol error': one of the settings on your Internet connection changed. To the user who said it doesn't playback: only the 480 & Flex models offer playback. The stripped down V-Max doesn't have that option. This app is way better than Samsung's Ipolis or Everfocus's Mobilefocus. Thumbs up DW. Your biggest fan. ### 5/5 — Best App I have used *2012-02-03, version 2.0* By far the best app that I have used. The Help menu that has been added with this upgrade has all of the answers that I was looking for. The 2 finger page turn is an axcellent feature as well as being able to move the cameras around by using one finger. The search feature is user friendly and has helped when I need to review video quickly. Very fast and easy to use. GREAT APP. GREAT product line!!! ### 5/5 — fantastic upgrade! *2012-02-03, version 2.0* When i first upgraded the app i was fristrated as it seemed to not do the page turn feature as we were use to but once i read the help menu, and started to use the two finger push - all was right with th world. the new remote programming is awsome, the ability to move the camera in the various positons on the fly is perfect as i manager multiple location through the region. very intuitive! Thank you DW... another 5 star release! ### 5/5 — excellent app that is being misreviewed *2011-12-21, version 1.7* After reading the reviews I have to point out to the 1-stars that they probably have the wrong setting for their IP entered. When I had the system installed by my team at Solutions International we linked the device to my home IP before I left for a trip. When I tried to run the app the first time from my hotel I was greeted by a blank screen and a notice that I could not connect. Upon getting in touch with my team they informed me that I had been given some misinformation regarding the proper setup of the software and that an alternate IP must be used to connect from an offsite location. Try getting in touch with the guys you had install the system for the proper information needed to connect. Aside from this minor connection issue the app is excellent I can keep an eye on my place and make sure that everything is in order. Quality of the picture is partially dependent on the standard of your cameras but in most cases delivers a sharp and clear image. The picture does have a slight time delay of about .75 seconds from real time but that fact aside I would recommend the Digital Watchdog system to any Mac user. PC users will have better luck with the Honeywell system which also has a iOS app but is made to run off a PC platform. Hope this helps people out. ### 5/5 — Hamid *2011-11-21, version 1.7* Very good one ### 5/5 — Works as advertised! *2011-05-07, version 1.5* Better than the other dw asc app (which is also great) since it allows multi camera view all on one screen --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*