# DYMO Connect — user reviews

> 319 indexed App Store user reviews of DYMO Connect by DYMO, rated 1.50/5 from 246 ratings.

- Source: https://appshunter.io/ios/app/dymo-connect/id1011393267/reviews
- App overview in markdown: https://appshunter.io/ios/app/dymo-connect/id1011393267.md
- Rating breakdown: 5★ 16 · 4★ 4 · 3★ 12 · 2★ 22 · 1★ 192

## What do users think of DYMO Connect?

Overall sentiment: negative

**Pros**

- 🚀 Wireless printing
- 🔋 Works with existing DYMO printers

**Cons**

- 🐛 Frequent connectivity issues
- 🤯 Confusing and unintuitive interface
- ⚠️ Lacks basic functionality
- 🔒 DRM on labels
- 🤖 Poor app quality for an established brand

**Commonly reported bugs**

- App crashes when opening saved labels
- Unable to find or connect to printers
- Text entry issues (invisible text, misalignment)
- Print button inaccessible on newer iPhones

**Most requested features**

- Landscape mode support
- Ability to import/sync label templates
- Barcode generation
- Integration with address books

## Newest reviews (19 of 319)

### 3/5 — Reconnecting

*2026-08-02, version 2.2.9*

Guys so the only way you can reconnect it is to go into ur settings and connect it from ur Bluetooth then close out the app and try again and I bet it will work

### 2/5 — Numérotation

*2026-01-30, version 2.2.9*

Bonjour,
Comment fait-on avé. L’application pour avoir un défilement automatique (exemple étiquettes D01 jusqu’à 20 sans avoir besoin d’inscrire à chaque fois 1, 2, 3, etc….. comme sur PC)
Cordialement

### 1/5 — Does Not Work

*2025-04-25, version 2.2.9*

This app should be removed from the App Store, IMHO. It never finds my LabelWriter although every other device on the network can

### 1/5 — Cannot find printer

*2025-03-07, version 2.2.9*

I’ve had my Dymo ML for a few years, and it worked great when it connects to the app! However, just pulled it out (after some time of not using it) and the app can’t find it. Not sure if it’s a product issue, or an app issue. Very disappointed as it is now probably just trash.

### 1/5 — Non funziona

*2025-02-13, version 2.2.9*

Pessimi

### 1/5 — Unusable

*2025-02-10, version 2.2.9*

Hours of resetting and quitting and re launching I printed off one label before it disconnected again and refuses to connect again. Absolutely infuriating I will be returning this pile of junk.

### 2/5 — Dymo Lablemaker 450

*2025-01-31, version 2.2.9*

I have owned a Dymo Lablemaker for years and used it with no problems connected to my Apple Laptop.  I found that my iPad would do everything else I needed except the Lablemaker.  My son needed the Laptop (does not live near enough to share) so I gave up my laptop.  I sure wish the reviews were more encouraging as I am about to upgrade my ipad.

### 1/5 — Still useless

*2025-01-11, version 2.2.9*

Thought I’d give it a shot. Still can’t find the printer with iPhone. Pull your finger out Dymo and fix it!!!!!

### 1/5 — Disgraceful

*2024-12-18, version 2.2.9*

This is the worst app… I practically have a brand new Dymo Bluetooth connected labeler, and does not communicate with the label printer, it is stuck in virtual mode. I reset power down and install the app again and still it would not work!

### 1/5 — Findet funktionierende Drucker nicht

*2024-12-13, version 2.2.9*

Wir verwenden einen Labelwriter, der via USB-Port Freigabe an eine FritzBox im Netzwerk zur Verfügung gestellt wird. Dieser Drucker wird von mehreren Windows/Mac Rechnern verwendet  und funktioniert tadellos - nur nicht in dieser App. Der Drucker wird nicht angezeigt, trotz erteilter Berechtigungen. Somit ist die App für uns ohne Nutzen und wir müssen auf einen anderen Druckerhersteller ausweichen, um via iOS Label erzeugen zu können. Diese App wird der guten Qualität von Dymo in keiner Weise gerecht.

### 1/5 — Disappointing

*2024-12-11, version 2.2.9*

Absolutely ridiculous how often this app crashes and will not connect to my printer. Constantly attempting to reconnect and sometimes it takes 30 minutes to an hour before we actually connect to the printer, if at all.

### 1/5 — Schrott

*2024-10-30, version 2.2.9*

Am PCloud kann ich die zugehörige, einigermaßen nutzbare Software und den Drucker nutzen. In seiner eigenen Weboberfläche ist mit dem Drucker alles ok. Aber diese App findet ihn nicht mal im WLAN. Das das Intro der App nicht funktioniert und die App nur hochkant dargestellt wird ist ist ein Witz. Wer sowas online dem kann man schon Böswilligkeit unterstellen. Das kann jede Garagenfirma 1000x besser. Schade das ich wieder einen Dymo gekauft habe. Hätte vielleicht mal einer anderen Marke eine Chance geben sollen.

### 2/5 — Has potential

*2024-10-15, version 2.2.9*

So this software would be everything that is needed IF I could get it to detect my dymo labelwriter 450 via AirPrint. I have it shared from a PC to broadcast over AirPrint and my phone recognizes it in other apps. This app does not list any supported models so I cannot easily know whether or not to expect mine to work with it, nor will anyone know not to download it if their printer isn’t in the list.

Also, I tried directly connecting my 450 via a lighting->USB adapter and it did not recognize, although I expect iOS restrictions to make this more difficult on the developer side than implementing AirPrint.

### 1/5 — Terrible, horrible, waste of time

*2024-08-30, version 2.2.9*

When the app works it’s great! But that is rare.  Such a waste of time trying to get it up and running!!!

### 1/5 — Rubbish, don’t waste your time

*2024-08-16, version 2.2.9*

Connects then disconnects constantly. Waste of time.

### 1/5 — Update problem

*2024-08-02, version 2.2.9*

Since last update the alignment of the wording is out! All 200 labels and can’t be edited to fit have to delete and re done.! So many problems and help desk can’t help but offer a free roll of labels. Seriously.!

### 1/5 — Connect module is terrible

*2024-06-10, version 2.2.9*

Worked fine for a week. Now won’t connect to the printer.

### 1/5 — Does not work for iPad & Dymo Labelwriter 5XL

*2024-05-31, version 2.2.9*

I have a Labelwriter 5XL so that I can print 4x6 shipping labels. I have it attached to a LAN, and the Dymo Connect works pretty good on a PC. I downloaded this app on the iPad hoping it would work similarly to the app on the PC. No, it does not. This app only works with the Wireless label printer, and no other printer. No joy 🥲

### 1/5 — outdated

*2024-05-31, version 2.2.9*

this is the most useless outdated app, why cant i connect the label writer through usb c and use it like that? everything is proprietary and the labelwriter does not even have wireless the labels are proprietary costing atleast 5x more than regular brand but you guys had to go and lock that also down with rfid. worst choice ever btw i have the dymo 5XL cant even work woth the ipad the computer needs to install a lot of malware just to use it. invisible trackers everywhere stop spying

## Most critical reviews (10 lowest-rated)

### 1/5 — Hopeless

*2026-07-19, version 2.2.9*

Although initially it identifies the printer, it immediately reverts to a different printer. There is no way of changing the printer, other than by reinstalling the app. At the best of times, wireless connectivity is not one of Dymo's strengths, but this particular app is poorly designed and simply does not work.

### 1/5 — Needs to be improved

*2026-06-22, version 2.2.9*

When it works, the machine and label itself is great. But it often disconnects and freezes when you try to edit labels. If this simple element was fixed, I would give it 5 stars. But it’s a time concussing process right now.

### 1/5 — Update to Update Update: App is still very poo

*2026-04-04, version 2.2.9*

YES
Is this abandonware?

### 1/5 — Update Required!

*2026-03-12, version 2.2.9*

Won’t find a LabelWriter 550 turbo, absolutely useless app if you don’t have an old Dymo!

### 1/5 — DO NOT BUY

*2026-02-07, version 2.2.9*

Absolute garbage. I have had the Dymo Label/Writer for the past year now and have only been able to successfully use it about 2 times. It always has connection issues and every time you go to reset the printer to fix that it jams up the labels ending in a spiraling fall from sanity which lead to today’s events in which the printer is now in a thousand pieces and will never cause me any issues ever again

### 1/5 — Tarnished reputation

*2026-01-26, version 2.2.9*

Nothing says ‘modern workflow’ like a spinning iOS app, a brittle Mac driver, and DRM on paper. DYMO successfully solved the problem of customers enjoying their product.

### 1/5 — Would give zero stars if I could

*2025-12-16, version 2.2.9*

Won’t even find my printer on my network and I’m pretty good at tech!

### 1/5 — This is a useless app

*2025-11-17, version 2.2.9*

The app can’t find anything, it has no way to troubleshoot which makes it useless because you can’t   Problem solve any issues which it has in abundance

### 1/5 — Pure garbage

*2025-09-10, version 2.2.9*

If there were any way to leave negative stars, I would. This app is pure garbage. Apparently, Dymo doesn’t care that their app is completely useless or else they’d fix it. Forget trying to connect to your printer. It won’t.

### 1/5 — So bad

*2025-08-28, version 2.2.9*

Does not connect to the app

## Most praised reviews (10 highest-rated)

### 5/5 — Label Maker

*2021-06-11, version 2.0.930*

Works great.  Just takes a few to get the hang of it.  Great product and convenient.

### 5/5 — It works but do not

*2020-09-20, version 2.0.930*

Works I’m trying to figure out how to connect it to my dymo
and I’ve been trying to print labels so I just give it five stars hard to like connect to it

### 5/5 — Work perfect with DYMO Label Writer Wifi

*2020-06-09, version 2.0.930*

Perfect app to print wirelessly from mobile. Very happy with the product.

### 5/5 — ISO latest

*2019-10-07, version 2.0.930*

Do you have any advice please. The app works perfectly with my iPhone and iPad which has not yet been updated to the new update of iso. With the update of 6 October 2019 on another iPad it no longer can find the printer.

### 5/5 — Good!

*2019-03-15, version 2.0.930*

Good APP!
Pls translate to Russian Language..! ;)

### 5/5 — Yay! It’s back.

*2017-12-16, version 2.0.924*

The post patch breakage is fixed. I updated the app and Bluetooth printing to my MobileLabler worked again.

### 5/5 — Stopped working with iOS 11.2

*2017-12-15, version 2.0.924*

Worked ok until I upgraded to iOS 11.2
Please update app as soon as possible
New update everything’s ok again thanks Dymo

### 4/5 — Działa, nieco nie intuicyjna

*2025-01-16, version 2.2.9*

Obawiałem się że po długim czasie od zakupu nie będzie działać. Komentarz wzmożył tylko moje obawy. Nie mogłem się połączyć z urządzenie, a okazało się że wystarczy kliknąć na jego ikonę w aplikacji (miałem już wczesniej dodane urządzenie). Poza tym brakowało jednej z rolek jaką kupiłem, ale wystarczyło wybrać jakąkolwiek wersję o tym rozmiarze i wydruk jest idealny.

### 4/5 — Good app just needs update.

*2024-03-19, version 2.2.9*

The app is good enough for basic use. Can the developer please update it tho. As the print option is almost at the edge of the screen. And the new iPhones its a struggle to operate it. Please sort the layout.

### 4/5 — Urgente

*2023-11-21, version 2.1.37*

Está teniendo problemas en estos días

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
