# Dynacare Plus — user reviews

> 91 indexed App Store user reviews of Dynacare Plus by Dynacare-Gamma Laboratory Partnership, rated 1.80/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/dynacare-plus/id1195973754/reviews
- App overview in markdown: https://appshunter.io/ios/app/dynacare-plus/id1195973754.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## What do users think of Dynacare Plus?

Overall sentiment: negative

**Cons**

- 💰 Charged for results
- ❌ Results not available
- 🐛 App glitches/bugs
- 🚫 No customer support
- ⏳ Long wait times
- 🔄 Auto-renewal issues
- 🤔 Confusing interface
- 🔒 Login problems
- 💸 Waste of money
- 🚫 Unsubscribe difficult
- ❌ Service unavailable
- 📱 App crashes
- ❌ Verification issues
- 🔄 Inconsistent functionality
- 📉 Poor performance
- 🚷 Not user-friendly
- 🚫 Integration issues

**Commonly reported bugs**

- Results not showing up
- App crashes frequently
- Login issues (freezing, incorrect password recognition)
- Verification SMS not received
- Messages not sending in chat
- Auto-renewal removed unexpectedly
- Link for renewal not working
- Cannot open lab results/PDF report
- Syncing with Apple Health fails
- Dropdown menus not working
- FaceID not working
- App hangs and shows 'oops' message
- Login page buffers
- Interac ID verification not working
- Account locked after incorrect password attempts
- PDF report takes too long to generate
- App not loading data
- Results disappear after being posted
- App not working on tablet

**Most requested features**

- Allow free access to lab results
- Improve app stability
- Provide clear instructions for app usage
- Offer phone call verification option
- Integrate with Apple Health
- Make cancellation process easier
- Fix PDF report generation
- Ensure all results are displayed

## Newest reviews (20 of 91)

### 1/5 — No results

*2025-11-18, version 2.1.0*

Paid to see my results and it’s been two weeks and nothing is posted. I put in two inquiries with support now and no response to either of them. Can’t even get help for what I paid for. Will probably need to dispute the charge with my bank.

### 1/5 — Worst app ever

*2025-10-28, version 2.1.0*

Glitchy, full of bugs,can’t even signup, worst flow and design I’ve seen in my life.

### 1/5 — Synching doesn’t work

*2025-10-23, version 2.1.0*

Keep getting errors when connecting to Apple health

### 1/5 — Results not available

*2025-09-22, version 2.1.0*

Website has its own issues, it says your lab pdf is ready but when you click on it there is no results. Good luck calling them they let you wait 2 hours on call and say results should appear in 1 hour. Guess what after 1 hour same thing happening, again call then and wait 2 hours get hold of somebody and leads you with no answer

### 1/5 — 🔴 no integration with Apple Health

*2025-09-10, version 2.1.0*

Should be able to transfer data to my health account on Apple. Has no integration capability.

### 1/5 — Paying for nothing

*2025-09-09, version 2.1.0*

The service isn’t available in Manitoba and yet they deliberately “forget” to put it while you’re signing up. When I try to unsubscribe, there’s no option to do so. So, for two years I’m paying for nothing as they don’t even respond to the emails.

### 1/5 — $10 a year and immediate block if you cancel

*2025-09-06, version 2.1.0*

I paid $10 yesterday. I cancelled my yearly subscription so I’m not charge automatically next year and they immediately kicked me out and won’t allow me back in even though I paid until September 2026!

### 1/5 — $9.99 to see results?

*2025-09-04, version 2.1.0*

i had surgery for free but i can’t look at my blood work results for free..

### 1/5 — Still no results after paying?

*2025-08-25, version 2.1.0*

it’s disgusting tht they charge for this when it doesn’t even work

### 1/5 — Worst worst worst company worst service.

*2025-08-16, version 2.1.0*

It’s been a month I am calling for my blood test results no one will ever pick the call maximum time I have waited for 2 hours on call also even if you download this dead app nothing will pop up. Refund my money I will never ever use this service .

### 1/5 — DON’T BUY DON’T PAY

*2025-08-14, version 2.1.0*

The application supposed to provide you with the test results as simple as that— BUT IT DOESN’T give me my money back

### 1/5 — Does not easily allow you to unsubscribe

*2025-08-12, version 2.1.0*

This service requires you to subscribe then makes it difficult to unsubscribe. All for a service that should be free.

### 1/5 — Not reliable

*2025-08-05, version 2.1.0*

Cannot see blood work (only reason I paid for the app), contacted the company several times & it still is not resolved. Don’t waste your $$ on this app.

### 1/5 — Money grab

*2025-07-17, version 2.1.0*

Should not have to pay for results.

### 1/5 — Useless

*2025-06-26, version 2.1.0*

My labs were never put in the app. Sent 3 emails in one week for support… nobody answered

### 1/5 — Can’t use!!!

*2025-06-19, version 2.1.0*

Can’t pass the step with phone verification. Do not receive sms and app do not allow to switch to phone call verification

### 1/5 — Can’t get results, overly complicated

*2025-05-05, version 2.1.0*

Zero stars! Don’t pay! Even after you’ve paid, there are several mystery steps to be completed before you can see any tests results. There’s no steps, instructions or help. Customer support doesn’t answer emails and the lab doesn’t ever answer the phone. No ability to get help. Save your money. This is a scam.

### 1/5 — Dynacare Holds Heath Hostage

*2025-04-21, version 2.0.6*

It’s a shakedown to show they don’t care

### 1/5 — Customer Service

*2025-04-11, version 2.0.6*

After several attempts to get support about login issues no one is able to answer or support request but the payment is always requested on time

### 1/5 — Can’t open lab results

*2025-04-08, version 2.0.6*

Downloaded & paid for app so I could see my lab results and I can’t open them. The “create a report” button to see your results doesn’t work, no report appears.

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t Connect to Apple Health

*2026-08-18, version 2.1.0*

It prompts you to give it access to Apple Health in settings but when you click it and go to settings there’s no option to enable Apple Health.

The app hasn’t been updated in over a year so you’re paying an annual fee for a broken app that seems to have been abandoned. Also my latest lab results aren’t even available so the app seems to be useless.

### 1/5 — Dynacare

*2026-01-08, version 2.1.0*

I can’t even give this a star. unfortunately I have to give it a star just to give the reply. It’s the worst app I have ever seen
I believe it’s just the cash grab

### 1/5 — Don’t bother with this app

*2026-01-08, version 2.1.0*

Love the ability to see my results instantly however there is ZERO support for the app.  Spent better part of 4 hours on hold and being patronized by the overworked employee (sigh).  The app and website is fraught with bugs and “your call is important to us” every 30 seconds for 40 mins reinforces just how “important” I am.   Too bad because it could be amazing.

### 1/5 — Results not there

*2025-12-29, version 2.1.0*

Results are not there and the app is too confusing, waste of money in terms of subscription

### 1/5 — Who made this app

*2025-12-19, version 2.1.0*

I paid for this app and it barely works. I can’t get my health records even with a pin. Support is a joke

### 1/5 — Rough

*2025-12-17, version 2.1.0*

Horrible experience. Paid the money and I’ve had multiple sessions of bloodwork done as well as ECG’s. No information ever shows up on my page and when I fill out THE ONLY 4 FIELDS ON THE CONTACT IS PAGE, it says “Oops, please fill out form correctly”. What a waste of time. Don’t use this app.

### 1/5 — Terrible App - Glitches

*2025-12-09, version 2.1.0*

Tried to “renew” membership multiple times. I’d receive an email stating how to renew, step by step. I was in auto-renewal and somehow that was removed. The steps they provide, the options aren’t available on the app!  I finally received a link after the membership expired - still won’t work. I tried to send a message under the chat options, message won’t send. Worst app ever.

### 1/5 — No support

*2025-12-04, version 2.1.0*

No tech support, they don’t reply to emails

### 1/5 — Impossible de faire la mise à jour

*2025-11-22, version 2.1.0*

Pas moyen d’entrer dans mon compte sans valider le texto, mais je ne le reçois pas

### 1/5 — bad service

*2025-11-18, version 2.1.0*

They told me the results will be out in 24-72 hours and it had been 168 hours (7 days ) and my results it is still pending!! 
And u have to pay to see your results, absolutely it’s not worth it at all, do not waste your time go to another labs.

## Most praised reviews (6 highest-rated)

### 5/5 — Best App

*2023-11-30, version 2.0.4*

This is an amazing app! I am so happy the receptionist recommended me this option to see my own results and don’t have to wait for the doctors to call me. There are many Dynacare locations. If you get to the labs earlier in the morning by the evening you could get your results even before your general practitioner. It’s easy to log in. Such a small amount for the whole year. Their app is fast and very easy to use. I would totally recommend everyone to get this service.

### 2/5 — Not functioning

*2025-01-17, version 2.0.6*

App will not open. Disappointing

### 2/5 — .

*2024-09-26, version 2.0.4*

Doesn’t work very often! I need to see my results, but can’t log in for a while. After hours it just lets me log in. It’s not how it should work

### 2/5 — Difficult

*2024-08-06, version 2.0.4*

It is very frustrating logging into this website. Often either the email address is not recognized, and I only have one email address or the password is wrong, again only one I use for Dynacare. 
Not user friendly at all.

### 2/5 — PDF report hassles

*2024-01-02, version 2.0.4*

Dynacare has to do something about this app in order to maintain their reputation. Dynacare staff are amazing but this app is not. Why do I have to wait 24 hours to get a PDF report for my test result that has been on the app for a few months. Why not preparing the PDF result from the day one.? For a paid app like this customer is expecting a better service. I recommend fixing this PDF report issue as soon as possible.

### 2/5 — Membership required just to get lab results

*2019-10-17*

Not happy that I have to pay just to see my lab results.  I’m sure the app has other wonderful features but all I want is my results.  You can get free results with Lifelabs.  I will consider where I go next time for my lab tests.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
