# DynamicDrive — user reviews

> 71 indexed App Store user reviews of DynamicDrive by National General Insurance Company, rated 4.80/5 from 4,983 ratings.

- Source: https://appshunter.io/ios/app/dynamicdrive/id6479176299/reviews
- App overview in markdown: https://appshunter.io/ios/app/dynamicdrive/id6479176299.md
- Rating breakdown: 5★ 4,424 · 4★ 331 · 3★ 127 · 2★ 19 · 1★ 82

## What do users think of DynamicDrive?

Overall sentiment: negative

**Pros**

- 👍 Solid app
- 💡 Provides driving feedback
- 💰 Discount for enrollment

**Cons**

- 🐛 Incorrect speed limits and zones
- 🐛 Requires constant editing of trip type
- 🐛 Doesn't log trips
- 🔒 Invasive and inaccurate
- 🔋 Battery hog
- 🐛 Bogus event detection

**Commonly reported bugs**

- Fails to log trips
- Inaccurate speed limit and zone detection
- Flags hands-free phone use as phone use

**Most requested features**

- Automatic trip type detection
- Improved speed limit and zone accuracy
- Better feedback on why events are recorded

## Newest reviews (19 of 71)

### 3/5 — Old phone who dis

*2026-05-31, version Release 2026-05-06 Version 66 (3.3.0)*

13 mini iOS 26, does not have motion and fitness as an option. Motion is enabled and fitness is enabled but doesn’t have singular option for motion and fitness. App needs to go back to previous version, where it didn’t need this.

### 3/5 — Good but

*2026-05-19, version Release 2026-05-06 Version 66 (3.3.0)*

The app is good but lately, every week my trips are being removed.

### 3/5 — It works ok but needs improvement

*2026-04-16*

The app works ok in terms of functions, but their grading/detection should be improved. First of all, it’s annoying to have grades based on time of driving, or at least they could give that a lower weight. And they don’t specify what’s the “optimal time for driving”. Secondly, their phone use detection is TOO sensitive. I live in a gated neighborhood and require phone to open the gate. Sometimes the app will report phone use when I’m just trying to open the gate. Also, when I go to a restaurant/shop to pick up an online order, and check the order status after parking the car, it will also sometimes report the phone use as well. Maybe they should make it less sensitive, especially when I’m not on a public road.

**Developer response:** We’re sorry to hear about your experience with the phone‑use detection. Any interaction with the phone, even hands‑free or while stopped, may count as an event. Please contact customer service at the phone number listed on your policy so they can review the details with you and assist further.

### 3/5 — Could use some AI help

*2026-04-15, version Release 2026-03-11 Version 55 (3.1.0)*

My work week commute is the same most days. I drive to a Park n Ride to/from home. The rest of the commute is bus, I don’t want to have to manually manage that daily.

### 1/5 — Say Goodbye To Privacy

*2026-01-20*

The idea in itself is not bad, and it makes sense. If you drive good = lower insurance, if you drive bad = higher insurance.
However, there is a catch: you’re monitored ALL the time, they track everything! They know EVERYTHING about you! It’s really scary. Did you look at their privacy policy? You’d better do: they track your genetics, pregnancy, biometrics, etc! Horror! They say they don’t collect anything if you’re abroad, but that’s a BIG lie, they do! Avoid this app and this company with all your might!

**Developer response:** I'm sorry you are not happy with how the app tracks/ measures your driving habits. Please review the app FAQ for more detail, or feel free to give our customer service a call for assistance.

### 1/5 — Cant use while in low power mode…

*2026-01-19, version Release 2025-09-24 Version 35 (2.2.0)*

Literally the stupidest freakin thing ever but since I cant use the app while in low power mode ima just install it on my 2nd phone thats always charged while I text and drive with my main phone… great app absolutely smartest thing anyone could waste their time and money on

### 1/5 — Stupid App

*2026-01-16, version Release 2025-09-24 Version 35 (2.2.0)*

Can’t tell the difference between bicycling 41 miles vs driving. Also using Google Maps should not be counted as phone use.

### 1/5 — 7  digit code???

*2026-01-15, version Release 2025-09-24 Version 35 (2.2.0)*

Wtf this is what it goes to as soon as the app opens and I have no fan clue what the 7 digit code is! Please help

### 1/5 — Not working

*2026-01-10, version Release 2025-09-24 Version 35 (2.2.0)*

App not working

### 1/5 — Disgrace

*2025-12-29, version Release 2025-09-24 Version 35 (2.2.0)*

This app is horrible. Multiple bugs. Won’t record all your trips. Hides all the ones with driving events that won’t even let you change. Horrible. Another scam from the insurance company.

### 1/5 — Time Of Day Is Not A Good Measurement

*2025-12-22, version Release 2025-09-24 Version 35 (2.2.0)*

If I need to drive anywhere between the times of 9am - 9pm, my score should not be impacted. This app is a bit unreasonable and shows a bit of inhumanity on the part of Allstate for employing this as a means by which I’d be measured as a safe driver. It makes me want to change my auto-insurance company right away.

### 2/5 — Time Of Day Is Not Great

*2025-12-20*

If I need to drive anywhere between the times of 9am - 9pm, my score should not be impacted. This app is a bit unreasonable and shows a bit of inhumanity on the part of Allstate for employing this as a means by which I’d be measured as a safe driver. It makes me want to change my auto-insurance company right away.

### 2/5 — Scoring system

*2025-11-15, version Release 2025-09-24 Version 35 (2.2.0)*

One of their scoring factors is “the time of day” which is ridiculous. I have to pick up my children from school at the same time every weekday. My other scoring factors are perfect, except that one and it really ticks me off.

### 1/5 — Trips

*2025-11-07, version Release 2025-09-24 Version 35 (2.2.0)*

This app isn’t anywhere near Farmer’s Signal or Progressive’s drive apps. It doesn’t recognize when you’re parked, delay time is wrong, and the trips don’t record the trips the correct way.

### 1/5 — Fake reports

*2025-11-05, version Release 2025-09-24 Version 35 (2.2.0)*

I’ve recently installed this with a new insurance and every trip it claims I’m using my phone when i haven’t even touched it once. There are no solutions to it and it’s completely ridiculous.

### 1/5 — Says I’m on phone when I’m parked

*2025-10-29, version Release 2025-09-24 Version 35 (2.2.0)*

Keeps saying I’m on my phone when I’m parked or when my phone is sitting in the cup holder OR if I get a hands free call and they hang up they say I’m on my phone

### 1/5 — Bad app

*2025-10-17, version Release 2025-09-24 Version 35 (2.2.0)*

Always thinks I'm driving even if I'm a passenger.

### 2/5 — Child uses my phone

*2025-10-07, version Release 2025-09-24 Version 35 (2.2.0)*

My child likes to use my phone and this app prevents that. If I allow them to use my phone then it registers against my record. There should also be an option to record passenger phone use.

### 1/5 — Funcionamiento

*2025-09-15, version Release 2025-06-11 Version 30 (2.1.1)*

Puse el código que solicitan al igual que la información. Pero al momento de manejar no guarda el millaje y trato de llamar asistencia de la App pero nadie me contesta para dar solución.

## Most critical reviews (10 lowest-rated)

### 1/5 — Invasion of privacy

*2026-07-29, version Release 2026-06-17 Version 71 (3.4.0)*

This app literally follows you everywhere you go whether you’re making steps in your home whether you’re making steps in a grocery store, aside from driving - this app is an invasion of privacy.

### 1/5 — Absolutely ridiculous

*2026-07-17, version Release 2026-06-17 Version 71 (3.4.0)*

So unless you have iPhone 18 or newer you can’t use this app to get the car insurance discount?! That should be illegal 🙄 also they said it was a FREE app but when I downloaded it it wanted $13 ?! I call my insurance and they said it wasn’t them. Something fishy 🙄

### 1/5 — Scam

*2026-06-22, version Release 2026-06-17 Version 71 (3.4.0)*

They say you only have to turn it on once a month and the app would not allow anything to happen if your location is not “always on” . So basically it’s always on . I drive a friends golf cart to work as we are golf cart zone and it thinks I’m driving my car although I’m passenger or in the rear of the cart

### 1/5 — MOTION??

*2026-06-09, version Release 2026-05-06 Version 66 (3.3.0)*

There’s nothing like this in my settings

### 1/5 — Mistakes involving driver vs passenger designation

*2026-05-01*

This app is unbelievably inaccurate and has tagged me as the driver in many instances where I’m the passenger. Both my husband and I have been unsuccessful in changing the designations and talking to the company is useless, they are no help in correcting the mistakes. This is a very flawed app and its inaccuracy is disappointing to say the least. If I turn my phone to airplane mode when I’m not driving to avoid the hassle of being tagged as the driver it would be a big inconvenience. I shouldn’t have to do that. Fix the app please.

**Developer response:** We’re sorry to hear you’re experiencing frustration with passenger and driver designations. The app does determine if you are a passenger or driver, but if there is an incorrect detection in a trip you can edit trips afterward.  Customer service can walk you through the steps. Please contact customer service at the phone number listed on your policy so they can assist and, if needed, open a support ticket.

### 1/5 — Not tracking my driving

*2026-04-30, version Release 2026-04-15 Version 60 (3.2.0)*

The app is not tracking my driving which defeats the purpose of it running in the background. This needs to be fixed.

### 1/5 — Settings In need of attention

*2026-04-06*

I’m not sure if this is new but my app has been tracking my driving fine. But now it is asking for motion and fitness and I go and try to enable it in settings. and there is NO option to. Then I search motion and fitness within settings and it shows apps that has asked for the permission to use it and Dynamic Drive is the only app that has not requested permission. Causing there to not even be an option to enable it. I can’t get any help on it and it’s frustrating.

**Developer response:** We’re sorry to hear you’re experiencing issues with the Motion & Fitness permission and that the option isn’t appearing in your settings. Please contact customer service at the phone number listed on your policy so they can troubleshoot and, if needed, open a support ticket.

### 1/5 — App is backwards

*2026-03-30, version Release 2026-03-11 Version 55 (3.1.0)*

I’m getting docked for using my gps, also if I even slightly go 5 over the limit I get docked points. I’ve had moments where the app picks and choices when to take points off for example I go on the highway a lot for work and I’ll do 65-70 mph and I wont get points taken away but then other times it’ll respond and call me out for speeding

### 1/5 — App is not working

*2026-03-29, version Release 2026-03-11 Version 55 (3.1.0)*

The app is freezing when I attempt to use it and it’s giving me issues when I make 90 degree turns going faster than 5 mpr.

### 1/5 — Not working at all.

*2026-01-24, version Release 2025-09-24 Version 35 (2.2.0)*

So sorry but All State should change this app. Even though my permissions are on, this app doesn’t work at all.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2025-11-10, version Release 2025-09-24 Version 35 (2.2.0)*

Good

### 5/5 — Great job

*2025-04-09, version 2.0 - 29 Jan 2025*

The best

### 5/5 — Opinion

*2025-04-04, version 2.0 - 29 Jan 2025*

In my opinion, the dynamic Drive app is indubitably the best ever! It tracks my driving improves that I am a safe, defensive driver. It lowered my insurance rate I highly recommend using it.

### 5/5 — Jeep gladiator

*2025-03-25*

I think dramatic drive is perfect to keep you on your toes and I think it would be very good for young people because it about them maneuvers and the surroundings of their area so they drivers you should incorporate that into your program youth, I think it would be great

**Developer response:** Thank you for your review. Glad you're enjoying the app!

### 5/5 — Solid app

*2025-03-23, version 2.0 - 29 Jan 2025*

Like how it gives me feedback on things I can be doing to be a safer driver.  And the discount for enrolling in the program is a major plus.

### 5/5 — Review

*2025-03-13, version 2.0 - 29 Jan 2025*

Great app

### 5/5 — Mejora

*2025-03-12, version 2.0 - 29 Jan 2025*

Es bueno que valoren la calidad

### 5/5 — Forgetful!

*2025-03-12, version 2.0 - 29 Jan 2025*

Great idea but I sometimes accidentally close it out and forget to restart. A text that it wasn’t working might help.

### 5/5 — I AM NEW TODAY

*2025-02-13, version 2.0 - 29 Jan 2025*

No review yet!

### 4/5 — Phone incident

*2025-08-02, version Release 2025-06-11 Version 30 (2.1.1)*

I get phone incidents when I have not used my phone. It’s not my fault I get alerts. In fact they’re notifications from the app itself. I did not touch my phone

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
