# Dynamics 365 Business Central — user reviews

> 56 indexed App Store user reviews of Dynamics 365 Business Central by Microsoft Corporation, rated 1.80/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/dynamics-365-business-central/id1093325047/reviews
- App overview in markdown: https://appshunter.io/ios/app/dynamics-365-business-central/id1093325047.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 13

## Newest reviews (14 of 56)

### 2/5 — Good but needs a lot more work

*2026-03-21, version 4.5*

The UI needs to be improved on a mobile devices to be user friendly. Needs push notifications for approvals or anything requiring user input to be useful. Remember this is a mobile and tablet app the mobile app is on the go functions and needs to facilitate quick and easy approvals, purchase orders so on the things you’re actually going to do on a mobile. PLEASE IMPROVE APPROVALS AND BRING PUSH NOTIFICATIONS FOR APPROVALS

### 2/5 — Really BAD, but slightly more convenient than web.

*2025-02-26, version 4.0.9292*

This app still does not support Dark theme on iPadOS, going on the better part of a year now. The iOS FINALLY updated sometime very late/end of 2024. Yet, the iPadOS version still does NOT, typical M$ complacency. I use the app because it is slightly more convenient than using the web-interface. However, literally every other time keeping service/app is better. My personal favorite is ADP, intuitive and can save and submit without having to closing an entire timesheet. I do understand from Payroll/Accounting that the integration is tighter and more convenient than others.

### 2/5 — Have to login every time

*2024-05-01, version 4.0.9292*

So frustrating, every time I go to use the app I have to enter my email address - please change to allow for quicker access.

### 1/5 — Basic functions only

*2023-03-05, version 3.8.11101*

I have to log onto the browser function to do certain tasks. Defeats the purpose of having an app

### 1/5 — List Parts close for no reason

*2023-01-24, version 3.8.11101*

If you touch a blocked empty field in the timesheets line the timesheet close and it takes you back to timesheets list page.

### 1/5 — Needs update

*2022-11-07, version 3.8.10121*

When are we going to see an update? A lot of functions are missing compared to the desktop version.

### 1/5 — Worst app ever

*2022-10-15, version 3.7.9011*

Always freezing , worst app on my phone.

### 1/5 — Very disappointing yet vital for BC users

*2021-11-12, version 3.3.9031*

Such a shame MS hasn’t put more effort in to this critical component of the Business Central solution which is otherwise very good. The app has some good features but is missing the most logical functionality such as access to the camera (that works well on the iPad version). Most frustrating aspect is the frequency at which it logs you out and forces you to log back in from scratch. That alone will lead me to deleting it. Pick up your game on this one please Microsoft.

PS Microsoft have responded saying they’ve released a new versions and there is more to come. It is still doing exactly the same things I reported above and I have to log in many times a day even if I’m using it pretty much continuously. Great to hear they plan to release more but please, please, please get it to work properly first!

### 1/5 — Awful App

*2021-09-29, version 3.3.9031*

It constantly has issues loading.  It graphically shows that you press on a link but nothing seems to happen.  You end up having to force quit and re-login (also annoying that you constantly have to type in you credentials every time you login).  This happens at least 50% of the time you are using th app. Basically quicker to drive somewhere to access a computer to do what you need to.  The app  is really awful.

### 1/5 — Useless on iPhones with notch

*2021-08-04, version 3.3.6081*

No layouts to support latest phones. View is clipped top and bottom

### 1/5 — Does not work with dynamics 18

*2021-06-29, version 3.3.6081*

Unable to us app to complete Timecard inputs

### 1/5 — Horrible

*2021-05-21, version 3.1.12032*

This app is absolutely horrible. It’s constantly freezing or crashing. When it does actually work, it’s still a hassle. You’d think a company like Microsoft could create a functional app.

### 1/5 — Doesn’t work with on-premises Business Central

*2021-05-16, version 3.1.12032*

The app doesn’t work even if the on-premises server is configured with global endpoints.

### 1/5 — What a joke of an app.

*2021-01-07, version 3.1.12032*

This is one of the WORST apps on the App Store. In today’s times I’m happy to see that Microsoft is staying true to their business model of “push the product out full of horrible design issues, bugs and horrible UI and offer limited support on the back end. As always with any quality product of theirs, you don’t get support! Clicking help will net you 245 pages of detailed gibberish website instructions. Nothing for the app. Would you like assisted setup? Sure! that would be swell! How ‘bout no.  Not allowed without appropriate permissions. Don’t worry, the support offered to the company will in no way shape or form represent or contain anything pertinent to your situation. But somebody somewhere now knows how to track stock and logistical expenses for something completely unrelated!
 And do not fret if you are a computer novice, you’ll have so much trouble figuring out it’s completely non user-friendly design, that you won’t be able to properly document your time card and the company will probably let you go anyway.  There is nothing instinctual about the apps navigation. There’s hardly even anything to display. Its so bad...I really can’t think of any more semi-intelligible descriptors to convey the frustration that is navigating its interface.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible to use

*2026-04-21, version 4.5*

Always crashes and freezes. Have to close app and re open whenever switching between pages or going back to menu. Wish I didn’t need to use this app for work.

### 1/5 — Ok App

*2025-10-01, version 4.0.9292*

I used this app to be able to create and send documents from the app while I’m on the road, unfortunately pdfs are failing to generate. For instance I have a sales order and I want to print the pdf work order and send to employee, it will not generate. Instead the document shows: SignIn and is a JSON formatted blank file.
This is for all printed documents including reports.

### 1/5 — Needs Updated

*2025-07-01, version 4.0.9292*

The “ symbol isn't recognized.

### 1/5 — One of the Worst

*2025-02-28, version 4.0.9292*

I’ve come across some terrible apps in my time, but this one makes it to my worst three list. 

Trying to do an expense report on the go (on my iPhone 16 Pro Max). I went through the trouble of creating a PDF of my flight receipt thinking I could submit it through iOS. This app only allows you to take a photo of an animate object. In other words, I would need to have a physical copy of the receipt, in my hand, and use the camera on my phone to snap a pic. I suppose these guys who built the app forgot to add a “feature” that allows you to upload a file from iCloud (Files app) or simply to choose an existing photo in your Library. 

The incompetence with these devs is unconscionable. Yet, because this app’s customer is my employer, I’m sure this ignorance will continue until their customers (HR offices) complain. What do we (actual users) know?

### 1/5 — Not Compatible with IOS18.3?

*2025-02-08, version 4.0.9292*

Since getting my new iPhone 16 running IOS18.3 this app crashes when opened.

### 1/5 — Not useable

*2024-12-16, version 4.0.9292*

Can open the app but can’t do timesheet. The screen has titles of the tasks but no body of the app shows.

### 1/5 — Archaic

*2024-08-21, version 4.0.9292*

This looks like it came from 1980’s. It’s crazy how a company as big as Microsoft continuously puts out such horrible products. There is no way we would get employees to adopt this garbage.

### 1/5 — Doesn’t work for timesheets

*2024-07-06, version 4.0.9292*

My company uses this program/website for our timesheets. When I try to sign into the app it says I have no license and boots me out of sign on. No idea if that is my companies implementation or built in problem. But either way I can’t use the app. And also the mobile website version is terrible and unusable on a iPhone.

### 1/5 — Search

*2024-04-17, version 4.0.9292*

Gave this app one star because it is not user friendly nor phone friendly.  The application needs a Search instead of relying on your bookmarks on the web application.

### 1/5 — Not recognised as an MS app

*2024-03-26, version 4.0.9292*

Any company using Intune App Protection Policy will have issues with this as the app itself is not listed on the MS App Protection Policy list!

## Most praised reviews (10 highest-rated)

### 5/5 — Actually love this app

*2026-03-12, version 4.5*

Unbelievable that Microsoft went as far to expose all their APIs, tables, etc on this APP. I’m able to open POs and open SOs pretty easy. To give a vendor a new PO # in real time when not at my PC.

### 5/5 — Fantastic Mobile Option

*2025-06-06, version 4.0.9292*

This app is seriously comprehensive for a mobile option and works seamlessly with the desktop version. For what I use it for I couldn’t ask for more.

### 5/5 — Ease of Use

*2025-01-14, version 4.0.9292*

Love how I can use this app on the go

### 5/5 — Ideal App when on the go...

*2020-04-05, version 2.8.12162*

Does what it needs to, user friendly and can see everything I need to for work

### 5/5 — Finally

*2019-01-28, version 2.7.1091*

The glue to hold Dynamics together, been a long time coming!

### 4/5 — Great Application for D364,

*2019-07-19, version 2.7.3294*

Just like to see more integration with outlook,  so in outlook we can perform some functions like the web version.

### 3/5 — It works but UI is not good for phone

*2022-11-18, version 3.8.11101*

UI should be optimized for smart phones

### 3/5 — Bug on iPhone 13 pro max

*2022-04-08, version 3.6.3103*

The app has stopped displaying correctly on iPhone 13 pro max - the app extends to the very top and bottom of the screen, not leaving a margin for the notch or “iPhone home button/bar”. Also unclear how to submit bugs like this.

—update—
Still not fixed

### 3/5 — Feature missing

*2022-02-07, version 3.5.1211*

Nice app to look for item in our inventory or info about productions orders, but can’t post from my phone because I get the error : can’t display page because screen is too small.
I would like to be able to do everything on my phone.
Will it be possible in futur release?

### 3/5 — App not starting

*2018-05-12, version 2.6.21331*

Hey ! Really like your platform, but the app is stuck on the startup screen with Business Central logo.. check that !

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
