# Dynamics 365 for phones

> Mobile CRM and business management for sales, agents, and supervisors. (iPhone/iPad app by Microsoft Corporation.)

- Source: https://appshunter.io/ios/app/dynamics-365-for-phones/id1003997947 (this page in markdown: same URL + `.md`)
- Developer: [Microsoft Corporation](https://appshunter.io/developer/298856275)
- Category: Business, Productivity
- Price: Free
- Rating: 4.32/5 from 5,689 App Store ratings · 129 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 112 MB
- Languages: Basque, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish and 28 more
- Released: 2015-07-13
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dynamics-365-for-phones/id1003997947/reviews.md

## What is Dynamics 365 for phones?

Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go.  Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. 

Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet.  

Features 
·	New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance
·	All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly
·	Enhanced note taking experience with seamless access to camera and other device capabilities
·	Offline access with synchronization, so you can be productive on the go
·	Access your activities, accounts, contacts, and leads from an easy-to-use home page 
·	Guided contextual business process 
·	Track progress for key performance indicators visually with charts 
·	Access your personalized views of lists and grids so that you see the data most important to you

## Key features

- Offline access with synchronization
- Personalized action hub (Workspace)
- Enhanced note-taking with device access
- Access accounts, contacts, and leads
- Visual KPI tracking with charts
- Guided contextual business processes

## What do users think of Dynamics 365 for phones?

Overall sentiment: negative

**Pros**

- 🚀 Efficient mobile experience
- 👍 User-friendly interface
- 🔒 Secure login process
- 💡 Helpful for field sales reps

**Cons**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and loading times
- 🔋 High battery consumption
- 👎 Unintuitive and cumbersome UI

**Commonly reported bugs**

- Login issues and frequent sign-outs
- Compatibility problems with newer iOS versions
- Inability to copy/paste data in the app
- Inconsistent behavior across device types

**Most requested features**

- Offline mode support
- Improved calendar and contact sync
- Customizable dashboard and reporting
- Facial recognition or biometric login

## Recent user reviews (10 of 129)

All indexed reviews: https://appshunter.io/ios/app/dynamics-365-for-phones/id1003997947/reviews.md

### 1/5 — Absolute joke

*2025-07-31, version 13.24093.1*

It’s fairly evident that you guys have padded your reviews here. This might be the worst app I’ve ever used for work, ever. You guys are an absolute joke. Brand new phone, full 5G service, and this dumpster fire of an app has the audacity to tell me I don’t have phone service. Your software developers who designed this should be jailed for the rest of their lives, I hate you people

### 1/5 — Crashing

*2024-10-17, version 13.24093.1*

Worked well at first but almost a year and app still crashes when you click on it.  I can’t get it to open anymore

### 1/5 — Way to many clicks cumbersome terrible

*2024-09-22, version 13.24093.1*

For my company kb home as a sales rep it’s way to many clicks and the view is awful to enter a prospect, find one or log one it’s so much work and cumbersome and glitchy, we joke that it would be easier to log it on a stone tablet and mail it into management via carrier pigeon.
Everybody dislikes the software from a sales rep level and we are the ones who have to enter the data there has to be a better way this software is awful.

### 1/5 — Won’t even let me log in

*2024-09-11, version 13.24084.9*

I’m stuck in the presentation page with the loading dots. It literally won’t even let me use the app.

### 2/5 — The app is getting worse

*2024-07-17, version 13.24044.13*

The app it self is good, but for the last period the whenever you open the app it's not opening it's redirecting people to another app called dynamics sales, I mean i didn't said i want dynamics sales, I want dynamics 365. Thank you I wish the customer support reach out to me.

### 1/5 — Review

*2024-04-09, version 13.24022.12*

Pretty bad. Always lagging and disconnecting

### 1/5 — App crashes after credentials

*2023-12-20, version 13.23121.22*

Since 17.2+, app has been crashing right after the credentials screen. Looks like it will load, but then “disappears” (seems to linger in background, but never opens). Only happens on apple phones. Tested on managed and non managed devices.

### 1/5 — Screen Rotation / scrolling

*2023-12-04, version 13.23093.24*

Having issue with scrolling and rotation. Scrolling doesn’t work for me.

### 2/5 — Bulky

*2023-10-16, version 13.23093.24*

Daily log in a pain.   Can’t we do facial recognition or similar?   Doesn’t synch with outlook or phone so 3 calendars and 3 contacts to be maintained.   Would be nice if when scheduling the next appointment you can note face to face and entertainments. Otherwise you have to log into that call and there is no time savings

### 1/5 — Frustrating and unintuitive

*2023-10-03, version 13.23093.24*

This is one of the worst business applications I have used. It is super unintuitive and difficult to perform the simplest of tasks.

## Frequently asked questions about Dynamics 365 for phones

### What does Dynamics 365 for phones do?

Dynamics 365 for phones is a business solution designed for professionals to engage with customers and maintain productivity while mobile. It allows users to update notes, tasks, and records, and manage sales and service data both online and offline.

### What are the key features of this app?

Key features include offline access with synchronization, a personalized action hub called Workspace for quick access to tasks and records, enhanced note-taking capabilities using device features, and the ability to track key performance indicators visually with charts.

### Is Dynamics 365 for phones free to use?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. This suggests that the core functionality is available without direct cost to the user.

### What kind of devices is Dynamics 365 for phones compatible with?

The app is designed for a seamless setup experience that can be deployed on mobile devices, desktops, or tablets. This indicates broad compatibility across various platforms.

### Who would benefit most from using Dynamics 365 for phones?

This app is ideal for salespeople, customer service agents, and supervisors who need to manage customer data, update records, and stay productive while away from their desks. It's particularly useful for those who need to access and update information in real-time, even without an internet connection.

## Version history (last 5 releases)

### 13.24093.1 — 2024-09-11

• Bug fixes and performance improvements.

### 13.24084.9 — 2024-08-27

• Bug fixes and performance improvements.

### 13.24044.13 — 2024-04-24

• Bug fixes and performance improvements.

### 13.24022.12 — 2024-02-21

• Bug fixes and performance improvements.

### 13.23121.26 — 2024-01-17

• Bug fixes and performance improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*