# DYPER — user reviews > 43 indexed App Store user reviews of DYPER by STYR LABS INC., rated 4.13/5 from 47 ratings. - Source: https://appshunter.io/ios/app/dyper/id1442375673/reviews - App overview in markdown: https://appshunter.io/ios/app/dyper/id1442375673.md - Rating breakdown: 5★ 29 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 7 ## Newest reviews (14 of 43) ### 3/5 — Better, but still needs improvement. *2026-02-26, version 5.7* The app is better than before, and decent for first time shopping. However, if you’re a subscriber it’s still worse than web browsing. I can seem to login with my password, only with an email address and a login code they email you. Way too much friction.it also doesn’t keep you logged in long enough. You have to log in too often. Managing the subscription is also way worse than a web browser. They need to keep Working on it. I’m back to the browser for now. ### 4/5 — Product is great but app is a disaster *2025-02-12, version 5.1* Diapers are the best eco friendly option on the market. Composting program is awesome and there’s nothing like it available. However, managing the subscriptions in their app and or website is a total cluster. Super confusing, unclear, clunky, and the worst UI imaginable. It’s almost like they don’t want you to be able to make orders. Pls hire a new UI/UX team. ### 2/5 — Please update this app! *2023-01-14, version 2.3.1* Almost 2 years of bad reviews and the app hasn’t been updated to fix basic functions. I’ve been unable to manage my account in the app for months. People want to order and use these great diapers! Please make it easier to manage our subscriptions! ### 2/5 — Terrible app. Terrible website. Great product and service *2022-11-27, version 2.3.1* Not much more to say. Just try to use the app and website and you’ll see. Really good customer support though. ### 2/5 — Buggy *2022-10-16, version 2.3.1* App crashes every time I try to reschedule a delivery or manage the subscription. ### 2/5 — Crash *2022-10-15, version 2.3.1* Version 2.3.1 of this app constantly crashes after each attempt to reschedule a single delivery. Very annoying to have to go to the website or email the company to change the date of a delivery. Would be nice to be able to adjust the frequency of a delivery (change to every 5 weeks instead of 4) without needing to contact the company, too. ### 2/5 — Basic functions don’t work *2022-09-11, version 2.3.1* Logged in for the first time and tried to change our delivery date. App crashed repeatedly. What’s the point? ### 2/5 — App glitches and shuts everytime *2022-08-25, version 2.3.1* Everytime I go to change or buy something through this app it immediately closes. I can’t make any purchases or change anything on my account without it closing on me. Very frustrating. ### 2/5 — App crashes every time I need to use it *2022-07-25, version 2.3.1* Every time I attempt to reschedule a delivery, the app crashes. Useless. ### 2/5 — App is not user intuitive/friendly and crashes *2022-07-19, version 2.3.1* We get by managing our subscription with this app but I don’t feel that it’s user intuitive. We are going on vacation and every time I try to re-schedule our re-DYPER pickup, the app crashes. Very frustrating to have to now take extra steps to contact DYPER to re-schedule ### 2/5 — Wish I could order a Redyper label in the app *2022-06-09, version 2.3.1* The most frequent thing I need to do with DYPER is order a return label and I can’t do that in the app, so I have to log in on a laptop just to get my return label. Makes the app pretty unhelpful unfortunately. ### 2/5 — Can’t reschedule next shipment *2022-06-09, version 2.3.1* Whenever I go to reschedule and select the new date, the app closes down when I try to click to submit. ### 2/5 — Bad app performance *2022-04-14, version 2.3.1* The diapers are great, but the app is terrible. When trying to reschedule my diaper delivery the app just crashes. ### 2/5 — Great diapers, not a great app *2022-03-13, version 2.3.1* We love Dyper diapers, but the app is really difficult to use. It glitches a lot and is hard to make adjustments to when you need to change your size and frequency of receiving diapers. I’ve had to cancel and resubscribe several times just to get what I need when I need it. Hoping these adjustments can be made as the idea of having a functional app for this would be so helpful. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Doesn't work if you created account through "shop" *2024-01-28, version 3.1* Doesn't allow you to login to the app if you used shop to create the account ### 1/5 — Doesn’t work most of the time *2023-02-11, version 2.3.1* And when you reach out for service, which is only through email, not available by phone or chat, btw, they won’t acknowledge any issues and they just tell you to use the site instead of the app to login. Have tried updating delivery date and didn’t work, and anytime I tried to order an emergency sleeve of diapers, it never went through. Seriously the worst app for any store I have ever used, and that’s not an exaggeration. ### 1/5 — Love the diapers , hate the app *2023-01-07, version 2.3.1* I often have to go to the website. The app crashes very often, and won’t process any requests. I’ve updated my phone and the app and doesn’t matter, app still keeps crashing. Anytime I try to confirm something or look at a special promotion the app crashes all together. ### 1/5 — Crashes and difficult to use *2022-10-28, version 2.3.1* Super difficult to use this app and it crashes when I select the “Sale” section. Crashes when I try to reschedule ### 1/5 — Terrible app crashes *2022-07-15, version 2.3.1* Once upon a time this app was bad but it worked. Now every time you try to do anything on it, like change the scheduling date, it crashes. That alone makes the app totally useless. Other bugs include showing a different size diaper than what you are actually signed up for. If they were to fix these and other glaring problems, then maybe they could move to improving features, such as a direct way to contact customer service from the app. For now it, at least a useable app is a major desideratum from this born digital business. ### 1/5 — The worst *2022-06-03, version 2.3.1* I LOVE the diapers, but this is the worst app I have ever used. When I need to update my babies size, it still says the old size in some parts of the app, says the new size in other parts, but then I’m third parts says his original size of newborn (even though he is now a size 4). No exaggeration. The worst app in existence. ### 1/5 — Awful app *2022-05-10, version 2.3.1* Can’t do much in the app. They keep talking about updates but they never come. When you change the date in the app you get an email showing the FOLLOWING day. It shows past accounts/subscriptions. And doesn’t allow you to hide them. It’s always crashing. Especially when you’re trying to save your changes. You can’t shop in the app. REDYPER shows up incorrectly with no name and inaccurate service dates. Awful app. Waste of a download. Just use their barbaric website. ### 1/5 — Stop advertising app *2022-05-06, version 2.3.1* I should have deleted this app months ago. I’ve had multiple issues with it. I changed the date twice to get diapers faster for one of my kids, and I was sent two boxes of diapers on the same date. I don’t understand that. I think the date didn’t update, so it ordered twice. There’s no confirm order, it just seems to do it automatically. It also doesn’t update the size for the subscriptions sometimes, so I accidentally ordered for the wrong kid once. This app should not be advertised on the dyper site. ### 1/5 — Terrible *2021-12-05, version 2.3.1* This app automatically closes every time you try to reschedule a shipment. This has been happening for over a year. Initially I just waited, assuming they would fix it. Through multiple updates, it has not been fixed. ### 1/5 — Love diapers/App is trash *2021-08-27, version 2.3.1* The diapers are amazing but the app is trash! It is not user friendly! ## Most praised reviews (10 highest-rated) ### 5/5 — App doesn’t work *2025-04-03, version 5.1* Someone needs to test this app. It doesn’t work. Thee is no option for manage subscription. ### 5/5 — Charcoal Diaper *2024-03-14, version 3.3* I just placed my 1st order for my son on Sunday and now I place another order. I will come back and write a review once I have received them and used them for him. Thank you Dyper. ### 5/5 — Major upgrade *2024-01-25, version 3.1* Really enjoy the app. ### 5/5 — Just downloaded…! *2024-01-15, version 3.1* I like the app. I downloaded under an incentive. I can tell the app is still in a phase of working out kinks and bugs but hey, I’m no developer! I love that there’s the university on here, I haven’t used it yet since I just downloaded it but I look forward to checking it out. I appreciate the efforts of Dyper and I’m not gonna knock the bugs and kinks that happen, I just express concern when they happen and keep it pushing! ### 5/5 — Love this new app *2024-01-15, version 3.1* Everything in the app is well organized and easy to use. Love it! ### 5/5 — Very user-friendly! *2024-01-10, version 3.1* So easy to use! Layout is simple and provides the features to make ordering/re-ordering easy! ### 5/5 — New DYPER app rocks! *2024-01-09, version 3* Loving the new DYPER app to easily manage my subscription! And the University section with 1000 days of content is a game changer. ### 5/5 — We love it <3 *2024-01-09, version 3* Love the new app!! :) ### 5/5 — Great! *2019-04-05, version 1.5* Convenient service and great diapers! No rashes or discomfort and love that they’re more environmentally friendly than other disposables. ### 5/5 — Bamboo soft and Eco friendly love it *2019-02-05, version 1.4* Diapers on a regular schedule with a backup plan that has us covered in case of emergency with the SOS service, the app does everything I need. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*