# E-Central Credit Union Mobile — user reviews > 23 indexed App Store user reviews of E by E-Central Credit Union, rated 4.80/5 from 671 ratings. - Source: https://appshunter.io/ios/app/e-central-credit-union-mobile/id994258116/reviews - App overview in markdown: https://appshunter.io/ios/app/e-central-credit-union-mobile/id994258116.md - Rating breakdown: 5★ 591 · 4★ 45 · 3★ 20 · 2★ 4 · 1★ 11 ## What do users think of E? Overall sentiment: mixed **Pros** - 👍 Easy to use interface - 💳 Zelle payment integration - 🎮 Card control features - ⭐ Reliable service history - 🚀 Continuous app improvements **Cons** - 🐛 Frequent bugs and glitches - 🐛 App crashes and downtime - ⚠️ Inconsistent customer support - 📱 Network connectivity issues - 🔐 Security question problems - ⏱️ Slow mobile deposit processing - 📊 Limited transaction history display **Commonly reported bugs** - Login errors and repeated authentication failures - Blank black screen after sign-in - Incorrect or irrelevant security questions during verification - Account lockouts due to security question issues - System errors preventing login after updates - Network connectivity error messages despite active connection - Frequent app downtime and outages **Most requested features** - Increase Zelle daily transfer limit from $1,000 to $3,000 - Show credit card transaction history - Improve mobile deposit speed (currently 1 week vs 2-3 days promised) ## Newest reviews (3 of 23) ### 2/5 — Mobile Deposit *2020-02-18, version 19.3.20* Funded are supposed to show in the account 2-3 business days but in reality it is 1 week, which is ridiculous. Also, to endorse a check you have to write that it is for “mobile deposit only”with your member number. That is absolutely inefficient. ### 4/5 — App fails *2019-04-09, version 18.3.70* I keep getting messages that I don’t have network connectivity when I’m clearly connected for all other uses. Apparently their latest update is not working well ### 4/5 — App failure *2019-01-11, version 18.2.70* The app goes down more frequently than is normal, and always at very inconvenient hours of the day. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2026-03-07, version 25.2.100* Ive tried hundreds of apps and never written a review but this must be the worst app ive ever had to use. Developers suck if they don’t give enough of. A F to maintain special for the CU. Sux ### 1/5 — Needs Work *2025-02-27, version 24.2.50* This app consists of so many bugs and glitches that are never fixed, it’s not even funny. ### 1/5 — Do not provide correct instructions *2024-05-17, version 23.2.20* One agent tells you one thing, another agent tells you something different ### 1/5 — New problem *2023-04-24, version 22.2.200* Been using this app for a few years, usually works great. As of yesterday when I sign in it takes me to just a blank black screen. Deleted the app & downloaded again: no change. Help? Can’t find any other place to report this issue. ### 1/5 — So far... *2017-06-13, version 17.1.104* I'm hating the app. I've tried to log in several times and every time I do it continues to asks me for my phone number and then kicks me out. When I go back to log in it repeats the same process; asks for my phone number and kicks me out... ### 1/5 — Log in error *2016-04-18, version 4.7.301* I've been having the same issue, every time I try to log in it gives me a log in error. This bug needs to be fix ASAP. ### 1/5 — Super annoyed! *2015-06-23, version 4.7.301* I was asked a million security questions, a bunch that were not even my original security questions, questions that I have no answer to because they do not apply to me. Now I am locked out of my account. ### 1/5 — So Frustrating! *2015-06-18, version 4.7.301* I can almost never log in with this new update!!! It's always giving me a system error, I've been able to log in about twice now! Something should be fixed! ### 1/5 — Wrong Security Questions! *2015-06-08, version 4.7.301* I enter the correct username but it's asking me irrelevant security questions that I never assigned. Best man at wedding? I'm not even married! Fix please! ### 1/5 — Very frustrating *2015-06-02, version 4.7.301* I can't even sign in to the app without it asking me a million security questions repetitively. I know this is a new app and there are still some bugs and glitches to work out but seriously it's very annoying and frustrating. It says it needs to verify my identity by having me answer questions. Some of these questions are information that I have never even provided to Ecentral so I don't know why it is asking me these personal things. I guess I will delete it for now and try it again once they work on a fix 😑 ## Most praised reviews (10 highest-rated) ### 5/5 — Shhhmooneyyyyy *2025-10-16, version 25.1.32* Love it ### 5/5 — 🥰E central is the BEST *2025-08-02, version 24.2.50* I wrote a glowing review then went to paste it here and it won’t allow me to paste it. 😳 ### 5/5 — My favorite BANK *2025-07-18, version 24.2.50* Love this bank !!!! Appreciate you ### 5/5 — Easy *2024-09-01, version 24.1.70* Very easy to use. ### 5/5 — Great App *2023-09-24, version 23.1.70* The app keeps getting better. Paying with Zelle is super easy. Love the new card control option. E-Central rocks!!! ### 5/5 — The Type of App you expect from a bank 20 years ago! *2023-06-30, version 22.2.200* They are a small credit union and the App show that. Doesn’t even show history on the Visa credit card transactions. ### 5/5 — The fastest and simplest CU app *2022-08-18, version 21.3.50* E-central has been my rock sin 1998. I will never forget the credit line they gave me on the Eve of my wedding day. Thank you eternally. ### 5/5 — Better App *2015-12-03, version 4.7.301* I read the last couple reviews about having the same log in issue .... it's simple you just need to log in your computer and click on mobile and enter your mobile number then you will receive a text with the link download the app and is all set use the same log in but if you having a issue not able to found were to enter your number on your online banking contact them and let them know that your banking app is not working provide them with your phone number so they could link your mobile number to the app and just download and is ready the same log in ### 5/5 — Cool *2015-06-05, version 4.7.301* I love the new update if you ask me now problems here :) ### 4/5 — Zelle *2025-01-18, version 24.2.50* You only allow Zelle amount of $1,000 per day from an account. That amount is too small. Banks allow $3k. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*