# E-enjoy — user reviews > 27 indexed App Store user reviews of E by 文平 刘, rated 1.50/5 from 50 ratings. - Source: https://appshunter.io/ios/app/e-enjoy/id1526926516/reviews - App overview in markdown: https://appshunter.io/ios/app/e-enjoy/id1526926516.md - Rating breakdown: 5★ 4 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 43 ## Newest reviews (13 of 27) ### 1/5 — Horrible *2022-12-07, version 1.4* Wish I read these reviews and not amazons. Absolutely terrible product, does NOT work ### 1/5 — Waste- get your $$ back on the otoscope *2022-11-30, version 1.4* Total waste- inoperable so try to get your money back for the otoscope you bought. Doesn’t work on iPhone 12- current. When I discovered the product didn’t work, I went to form a refund on Amazon, where I bought it in the product and dealer we’re gone. Most likely a fraudulent seller ### 1/5 — App doesn’t work on iPhone 12,13 or 14 *2022-11-26, version 1.4* No errors messages, I have other devices that do similar wifi connections. The connection works get an IP address just doesn’t do anything. ### 1/5 — Was working now it’s not … *2022-11-18, version 1.4* Was working fine the first time , now after like a month it’s not … seen someone else have this issue ### 1/5 — Garbage *2022-09-16, version 1.4* I’ve tried everything to connect to this piece of plastic and it’s not working. This is horrible and I don’t recommend buying it ### 1/5 — new app *2022-08-09, version 1.4* developer could let ppl know they have a new App for this! so for anyone who needs it, its called xiao-e ### 1/5 — Does not work *2022-07-20, version 1.4* Doesn’t connect to the device. App must be a scam ### 1/5 — Does not work on iOS or iPhone *2022-07-19, version 1.4* Should have stated that it’s only works on android or in China. It is not supported in the west. That being said works as a ear cleaner, that’s fine for me! ### 1/5 — Waste of money *2022-05-19, version 1.4* Product will not connect and work!! Some help I can not for the life of me get this to connect to my phone!! The first time I used it, it was great!! But now it will not connect at all smh!! ### 1/5 — Disconform *2022-02-16, version 1.4* Only works with android not working on iOS 👎🏻 ### 1/5 — Does not work *2021-12-23, version 1.4* Purchased your product from amazon, downloaded the app and it doesn’t work. Did the whole wifi thing still no camera appears. Don’t waste your time or money. ### 1/5 — What is going on??? *2021-11-16, version 1.4* It worked 1 time on this app now nothing it keeps me to connect to WiFi IM CONNECTED NEXT Purchase the ear camera off of Amazon an now sending back bc this is ridiculous Not fair not right an y’all do NOT care horrible ### 1/5 — Doesn’t work *2021-07-05, version 1.4* Just got the ear wax remover from amazon and downloaded this app. Followed all constructions and connected to WiFi and turned it on. No camera shows up on the app so I can’t see what I am doing. Waste of money ## Most critical reviews (10 lowest-rated) ### 1/5 — Auto return *2025-08-25, version 1.4* I got it thinking it’d be a simple camera. Nope. Seeing the one star reviews after my purchase was part regret and then for it not connect to anything but the WiFi only it’s probably a Chinese spy app. ### 1/5 — Zero stars *2025-01-14, version 1.4* I was able to charge it and connect to the internet, but the camera still would not work. I was only able to see the message. Zero stars. ### 1/5 — Can not connect to apple *2024-09-18, version 1.4* Just bought this week just opened the package can not connect to WiFi or Bluetooth. Doesn’t work with my older laptop either. Very disappointed. Hopefully I can return this to china😏. I hate buying online ### 1/5 — Dead. *2024-01-29, version 1.4* So I have a device I bought for $27 on Amazon about 1.5 years ago and have no app to use it. Nice. ### 1/5 — App *2023-12-28, version 1.4* This app no longer works very frustrating ### 1/5 — App no longer works *2023-05-11, version 1.4* This app no longer works for me. But I have a spy hole camera that uses the app called (DEPSTECH) and this camera for the ear cleaning works perfectly with that app. Hope this will help a lot of you’ll having issues with this app. ### 1/5 — Used to be great but no longer works *2023-04-30, version 1.4* I can’t get the app to work despite using its Wi-Fi connection. Just get a connect your E-Enjoy to the Wi-Fi message and nothing else. Used to be a great product but I have no idea if they no longer work due to the recent apple update but these should have some support at least. Please update or fix this bug ### 1/5 — Did not work *2023-04-04, version 1.4* It couldn’t even turn on. It’s wifi, not Bluetooth. Don’t buy it. ### 1/5 — Does not connect at all *2023-01-05, version 1.4* This product does not work at all. It’s a total scam, refund your money asap. ### 1/5 — Super bummed *2022-12-10, version 1.4* This thing worked great the first time and I haven’t been able to get it to work since. Super sketchy that it requires you to choose a network instead of being Bluetooth. Great when it worked but has been very frustrating ever since. Would not recommend. ## Most praised reviews (4 highest-rated) ### 5/5 — Xaio -E Enjoy *2025-12-01, version 1.4* I love this app! I can finally look in my own ears to check my progress with my wax removal efforts. I hate having to go to the doctor to have wax removed. I can do it myself now!!! ### 5/5 — How to hook to I phone *2022-07-24, version 1.4* Instructions are not great, had to ask wife, dunces she works more with it. They should use photo like Ikea. But you have to hook up on Wi-Fi not blue tooth. Go to your Wi-Fi look for enjoy after you turn on camera. Click it and go back to app should see camera view. Hope this help others. ### 5/5 — It works!! *2021-09-22, version 1.4* I was surprised it actually worked and I’m so excited to start using it! The video is good as well and I had no issues :) ### 2/5 — Fine when it actually works *2025-11-19, version 1.4* I don’t know why they decided it needed to connect through WiFi instead of Bluetooth. But it’s not uncommon for me to be connected to the correct WiFi network but the app still shows it as “disconnected”. I have no idea how to fix this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*