# E-GetS : Food & Drink Delivery — user reviews

> 251 indexed App Store user reviews of E by E-GETS TECHNOLOGY CO , LTD, rated 4.70/5 from 702 ratings.

- Source: https://appshunter.io/ios/app/e-gets-food-and-drink-delivery/id1409034551/reviews
- App overview in markdown: https://appshunter.io/ios/app/e-gets-food-and-drink-delivery/id1409034551.md
- Rating breakdown: 5★ 603 · 4★ 55 · 3★ 11 · 2★ 5 · 1★ 28

## What do users think of E?

Overall sentiment: mixed

**Pros**

- 👍 Convenient and easy to use
- 🚀 Fast delivery
- 💰 Good promotions and discounts
- 🍜 Wide variety of food options
- 🇨🇳 User-friendly for Chinese speakers
- 🌍 Available in multiple Southeast Asian countries
- 💬 Good customer service (mentioned by some)
- ✨ User-friendly interface
- 💲 Affordable prices
- ✅ Reliable service
- ⏱️ Available 24 hours

**Cons**

- 🐌 Slow delivery
- ❌ No refunds or poor refund policy
- 😠 Rude or unhelpful customer service
- 🐛 App glitches and crashes
- 📍 Incorrect GPS/map accuracy
- 🚫 Payment issues (no Visa/Mastercard, 2FA problems)
- 👎 Merchants not adhering to policies (e.g., refusing cancellations)
- 📉 Poor merchant quality control
- ❓ Lack of clear instructions
- 💰 No change for cash payments
- ❌ No option to edit or remove items from order
- 🚫 Some areas not covered for delivery

**Commonly reported bugs**

- App crashes or freezes
- Login/registration issues (verification code not sent)
- Payment processing errors
- GPS/map inaccuracies leading to wrong deliveries
- App automatically logs out
- Interface issues (e.g., missing back arrow)
- App copies from clipboard without permission
- Cannot fill in graphic verification code
- App shows no connection errors
- Orders not being cancelled even after cancellation request
- App not working after updates
- App stuck on language selection screen
- App not sending verification codes
- App not loading merchants
- App not delivering orders after payment

**Most requested features**

- Add credit card payment options (Visa/Mastercard)
- Improve GPS accuracy and map functionality
- Implement a tipping feature for delivery drivers
- Add an option to edit or remove items from orders
- Improve customer service responsiveness and helpfulness
- Add more payment methods
- Improve app interface and user experience
- Add Indonesian language support
- More merchant control and quality assurance
- Add notifications for courier arrival
- Expand delivery coverage to more areas
- Provide clear usage instructions

## Newest reviews (10 of 251)

### 4/5 — Good

*2026-04-07, version 4.6.3*

Perfect

### 3/5 — 很好

*2026-02-20, version 4.6.1*

在柬埔寨点餐就用简单点

### 5/5 — 非常棒

*2026-01-26*

非常满意，快捷，方便，使用起来很满意

### 5/5 — ຳໄລເດີ້

*2026-01-25, version 4.6.0*

ບໍລິການດີ

### 5/5 — すごく使いやすくて、便利なアプリです

*2026-01-23, version 4.6.0*

このアプリはとても使いやすくて、便利です

### 5/5 — ເຂົ້າໄກ່ກອບກັບກະເພົາໄຂ່ຂົ້ນມຶກກະຕອຍ

*2026-01-19, version 4.6.0*

ແຊບທຸກເມນູເລີຍຖືກໃຈແຮງ ສັ່ງກິນອີກມື້ນິ☺️

### 2/5 — Tệ

*2026-01-17, version 4.6.0*

Đăng nhập gửi sdt đúng rồi mà không gửi mã

### 5/5 — 超常发挥

*2026-01-16*

点餐很快 种类齐全 有时候还会提前到 而且很有亲切感

### 5/5 — 赞

*2026-01-09*

好用

### 5/5 — ทำงานแถวพระราม9 ควรมีติดตัวไว้

*2026-01-07, version 4.5.27*

แอปสั่งอาหารที่โคตรคุ้ม

## Most critical reviews (10 lowest-rated)

### 1/5 — Rubbish

*2026-07-05*

非常差的一次体验，配送速度慢不说，在等待期间联系商家和客服也都没有回复，售后问题直接找不到人处理，这样的平台和商家太让人失望了，中国人只坑中国人👍👍

### 1/5 — 能不用就不要用吧，没有诚信的公司

*2026-07-02, version 4.6.11*

姑且不说服务时地图时好时不好，商家送来不能吃的东西也不退款。充值余额还有一千多泰铢，芭提雅服务说停就停了，余额不退，直接清零了，韭菜割的够狠！

### 1/5 — Useless payment methods

*2026-06-18, version 4.6.10*

Literally cannot even pay. There’s no visa or mastercard support. Don’t receive any 2fa email.  Can’t use the app.

### 1/5 — 诈骗

*2026-04-05*

说是邀请好友可以赠送红包，结果邀请之后说不符合

### 1/5 — Rider

*2026-02-07, version 4.6.0*

ປັກໝຸດຕາມgpsຖືກຕ້ອງທຸກຢ່າງແຕ່ລະບົບມັກແຈ້ງວ່າປັກໝຸດຜິດຕະຫຼອດ ບໍ່ແມ່ນຄັ້ງທຳອິດນຳ ຕິດຕໍ່ທາງສູນຊ່ວຍເຫຼືອກະໄດ້ແຕ່ຄຳຕອບເກົ່າໆວ່າເຮົາປັກຜິດ ຢາກໃຫ້ແກ້ບັນຫາທາງນີ້ ເພາະແຕ່ລະເທຶ່ອສັ່ງກະໄປຢູ່ບ່ອນອື່ນຕະຫຼອດ riderບາງຄົນ(ຍໍ້າວ່າບາງຄົນ) ກະເວົ້າບໍ່ຄ່ອຍມ່ວນ ເລື່ອງປັກໝຸດຜິດກະເວົ້າຄືບໍ່ພໍໃຈ ອັນນີ້ມັນເປັນບັນຫາຂອງແອັບຫຼືຂອງລູກຄ້າກັນແທ້ ມື້ກ່ອນໄປຢືນຖ້າຊຶ້ນໍ້າ ພໍຮອດຄິວຂ້ອຍ ກະຂີ່ລົດຍ່າງມາຕັດໜ້າແຊງຄິວໄປເຄົາເຕີ້ຊໍ້ານະ ບໍ່ຮູ້ວ່າທາງຮ້ານຈັດການການຮັບອໍເດີ້ແນວໃດ ແຕ່ມາແຊງຄິວຄົນມາກ່ອນແບບນີ້ມັນໄດ້ເລື່ອງຫວາ ລະບົບບໍ່ດີບໍ່ພໍການຄັດຄົນມາເຮັດວຽກຍັງຕໍ່າກວ່າມາດຕະຖານ

### 1/5 — giao hàng chậm

*2026-01-24, version 4.6.0*

giao hàng rất chậm hơn 1 tiếng mà ko có đồ bấm huỷ đơn mà không cho

### 1/5 — Đánh giá cảm nhận

*2026-01-23, version 4.6.0*

Giao hàng 1 tiếng đồng hồ mà đặt đơn hàng là kem thì nó tan chảy hết rồi còn đâu ,dùng tệ thật sự

### 1/5 — เข้าไม่ได้แอพค้าง

*2026-01-12, version 4.5.28*

ลบติดตั้งใหม่แล้วเหมือนเดิมค้างที่หน้ากดภาษาขาวไม่มีอะไรให้ขึ้นกด แก้ไขด้วย เป็นมา 4 วันแล้วตั้งแต่อัพเดท

### 1/5 — ปันหาเกี่ยวกับแอพ

*2026-01-09, version 4.5.28*

แอพชอบมีปัญหาเข้าไม่ค่อยได้บางวันเข้าได้บางวันเข้าไม่ได้เลย

### 1/5 — Tính năng huỷ đơn không có tác dụng

*2026-01-02, version 4.5.27*

Thanh toán xong huỷ đơn ngay sau khi đặt mà cửa hàng từ chối cho khách huỷ, ép khách phải nhận

## Most praised reviews (10 highest-rated)

### 5/5 — 巨便捷、巨方便

*2026-06-17*

我第一次来到🇰🇭没想到居然还能有如此方便的外卖平台、太方便了。

### 5/5 — Good

*2026-04-01*

Best ever. 👍

### 5/5 — PHAL

*2026-03-13, version 4.6.2*

E-Gets super app it’s the best for me 🤍

### 5/5 — 👍

*2026-02-21, version 4.6.1*

👍

### 5/5 — 好用

*2026-02-21, version 4.6.1*

方便

### 5/5 — 挺好的

*2026-02-20, version 4.6.1*

方便

### 5/5 — ក្នុងនាមខ្ញុំជាអតិធិជនប្រើប្រាស់ app E-get គឺផ្តល់សារះសំខាន់ច្រើនសម្រាប់ខ្ញុំ

*2026-02-16, version 4.6.1*

សេវាកម្មរហ័សទាន់ចិត្ត មានទំនុកចិត្ត និងទំនួលខុសត្រូវខ្ពស់រាល់ការចេញទំនិញ ឥវ៉ាន់ តូចធំ

### 5/5 — 给你点赞

*2026-02-16, version 4.6.1*

给你点赞

### 5/5 — App នេះល្អ

*2026-02-15*

ក្នុង App មានអាហារជាច្រើនសម្បូរបែប អាហារសម្រន់ គ្រឿងអេឡិចត្រូនិច របស់របរប្រើសប្រាស់

### 5/5 — 好吃

*2026-02-15, version 4.6.1*

味道非常棒，值得拥有

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*