# e-Nagar — Enabling Citizen services > Online portal for citizen services from Gujarat urban local bodies. (iPhone/iPad app by General Administration Department.) - Source: https://appshunter.io/ios/app/e-nagar/id1573386193 (this page in markdown: same URL + `.md`) - Developer: [General Administration Department](https://appshunter.io/developer/954219055) - Category: Utilities - Price: Free - Rating: 2.00/5 from 4 App Store ratings · 55 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 55 MB - Languages: English - Released: 2021-08-06 - Data updated: 2026-07-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/e-nagar/id1573386193/reviews.md ## What is e? Gujarat is one of the leading states in the implementation of key e-Governance infrastructure, polices and projects. The State’s approach can be best summed up as “Think Big, Start Small and Scale Fast”. The three fundamentals that characterize Gujarat’s e-governance initiative are: Responsiveness, Transparency, and Accountability. At the State Level eNagar Portals were designed and developed for online citizen centric services to urban local bodies. eNagar project provide a wide range of services to the citizens such as Shops and Establishment, Registration of Marriage, Building Permission, Professional Tax, Hall booking ,Property tax, Estate Management, Fire & Emergency, Complaints and Grievance, Water & Drainage etc.. with online payment gateway facilities. eNagar project has transformed the way citizens perceive the administrative machinery. Irrespective of the place of habitation, a citizen can visit the e-Nagar portal online for availing end to end citizen centric services. Citizens can submit the application by payment of required fees/taxes/charges and can obtain online registration/ certificate etc. The objective of the project is to provide a single window for setting up of common Information, Communication and Technology (ICT) infrastructure by the State Government. It is a centralized solution to bring a cost & time efficient, transparent and scalable web based citizen centric service and solution for ULBs along with tailoring of existing applications of various ULBs to this centralized platform. 1. Benefits to Citizens • Improve quality of Citizen Service- 24x7 access with optimal effectiveness and transparency in online service delivery • Online payment facility for Taxes, certificates and other services • Digitally signed certificates/documents online • Online tracking of the application real time • Maintaining auto Citizen Charter and auto escalations • Mobile enabled application with SMS/email integration • Proactive information releases like Taxes Dues, Renewal, expiry of certificates/services • Effective Online complaints & Grievance Redressal Mechanism ## Key features - Online citizen services - Shops and Establishment registration - Marriage registration - Building permissions - Property tax payments - Complaint and grievance redressal - Online certificate issuance ## Recent user reviews (10 of 55) All indexed reviews: https://appshunter.io/ios/app/e-nagar/id1573386193/reviews.md ### 1/5 — Login issues *2025-06-12, version 1.27* I forget my password and I can’t change my password even though I can’t login with Otp ### 1/5 — Even login OTP not come *2025-05-21, version 1.27* How digital Gujarat will work if customer cannot login in application and make a payment . limit less bugs. impose penalty on maintenance contract company. I know that no one can do this. ### 1/5 — Not working on iPhone *2025-05-19* I encountered some challenges with the app recently. Each time I attempted to log in, it prompted me to update, even though I am already using the latest version. This created a frustrating loop between the login page and the app store. I would appreciate any guidance or solutions to resolve this issue. Thank you! ### 1/5 — Issue *2025-05-15, version 1.27* Not opening old and new updates this Application in my mobile ### 1/5 — Update issue *2025-04-26, version 1.27* I have already installed app and after open app showing update your app but whenever I go for update no new version available still showing msg update your app version…how Phone is ios ### 1/5 — Poor! *2025-04-25, version 1.27* Asking for update the app which is already on latest update, same complaint 1 year ago by another user but no work up done ### 1/5 — Application not to use old application delete and only new downloads today currently only asking up *2025-04-21, version 1.27* Not working application Only asking new updates application my application up to date today ### 1/5 — Update Not seen *2025-04-06, version 1.27* Update available message seen to me but there is no update in apps store. Thus apps error occure while using and not open properly.. ### 1/5 — Useless app *2025-03-25, version 1.27* What the hell gujarat government is that modi Sarkar’s government? Always showing update the latest version of the app not working properly dude just make a worth it application ### 1/5 — Update required *2025-03-17, version 1.27* Though my app is uptodate , it doesn’t allow me to log in and throwing message as ‘update’ the app ## Frequently asked questions about e ### What is e-Nagar? e-Nagar is an online platform designed to provide a wide range of citizen-centric services from urban local bodies in Gujarat. It aims to offer a transparent, accountable, and efficient way for citizens to access government services. ### What services are available on e-Nagar? The platform offers services such as Shops and Establishment registration, Marriage registration, Building Permissions, Professional Tax, Hall booking, Property tax, Estate Management, Fire & Emergency services, and a Complaints & Grievance system. Online payment gateway facilities are also available. ### Is e-Nagar free to use? Based on the provided information, e-Nagar is a free service for citizens. While there may be fees associated with specific government services or applications, the platform itself does not appear to have a usage cost. ### How can I track my application on e-Nagar? The e-Nagar platform allows for online tracking of your application in real-time. This feature ensures transparency and keeps you informed about the status of your submitted requests. ### What are the benefits of using e-Nagar for citizens? Citizens benefit from improved service quality with 24x7 access, online payment facilities for taxes and certificates, digitally signed documents, real-time application tracking, and an effective online complaint redressal mechanism. The mobile-enabled application also provides proactive information on dues and renewals. ## Version history (last 5 releases) ### 1.27 — 2022-08-29 Added Request registration and Complaint registration in Property Tax Minor bug fixes ### 1.24 — 2022-06-21 Minor bug fixes ### 1.23 — 2022-05-28 Added salary range in Professional Tax RC registration Minor bug fixes ### 1.22 — 2022-01-31 Enable/Disable to get Notification Provision to see available services Provision to check different charges for Water and Drainage connections Provision to check different charges for Shops and Establishments Provision to check different charges for Marriage Registration Option to operate application in Gujarati Language Added ULB name in Payment History list Provision to redirect to EESLIndia portal for LED Street Light complaints Auto inform for new version availability Force change password after forget password Changes in Shop Module as per new Act Provision to Login with OTP Bux fixes ### 1.2 — 2021-09-30 1. Information icon for a few modules. 2. Module-wise transactions in payment history screen. 3. Share us option. 4. Welcome message for the first time user. 5. Hall booking alerts and display color coding legend. 6. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*