# E-Pal: Never Battle Alone — user reviews > 261 indexed App Store user reviews of E by Epal, Inc., rated 4.60/5 from 2,257 ratings. - Source: https://appshunter.io/ios/app/e-pal-never-battle-alone/id1515406923/reviews - App overview in markdown: https://appshunter.io/ios/app/e-pal-never-battle-alone/id1515406923.md - Rating breakdown: 5★ 1,885 · 4★ 145 · 3★ 49 · 2★ 36 · 1★ 142 ## What do users think of E? Overall sentiment: mixed **Pros** - 👍 Good app - 🤩 Amazing community - 🎮 Great for finding gaming friends - 💰 Earn money by playing - 🌐 Connects people from around the world **Cons** - 🤖 Lots of bots/fake accounts - 💰 Expensive to use - 🔒 Privacy concerns with facial scans - 🤷‍♀️ Confusing/unclear how to use - 🤬 Poor customer support **Commonly reported bugs** - Verification codes not working - Accounts getting suspended/banned for unclear reasons - Technical issues like app crashes, freezes, etc. **Most requested features** - Age verification system - Better filtering options (e.g. by region, age) - Improved moderation to remove inappropriate content - More free features, less emphasis on paid services ## Newest reviews (14 of 261) ### 2/5 — Let’s racism slide but can’t help with making appeals *2026-07-08, version 8.0.0* My account got shut down and I tried to appeal it but when I go to make the appeal it led me to very irrelevant links, also allows people to make racist comments without any reprimands ### 5/5 — Nice platform *2026-06-03, version 7.2.0* I’ve met many nice people on epal, I’ve had great conversations, fun games and made to feel accepted and appreciated by my peers, if you’ve never tried epal before, I definitely recommend giving it a go! ### 5/5 — Helped and listened *2026-04-17, version 7.1.2* I was in a really tough position, going through the steps of getting an un banned from a false accusation and the support staff (specifically Stella and Sally) were able to help me throughout the process. They listened to my concerns and fully heard me out after being cast aside the first time. Truly appreciate all the hard work and dedication they put in to this community 💜 ### 5/5 — Very good app. *2026-04-10, version 7.1.2* Easy to understand and navigate, good staff and even better e-palers. ### 5/5 — Best teammates *2026-01-22, version 7.0.1* found a bunch of friends who I can play games with after work! Took some time but now the squad is all here I feel like myself 20 years ago!! ### 4/5 — it’s a really good app *2025-12-08, version 6.9.0* 10/10 ### 5/5 — Sally *2025-11-28, version 6.9.0* Awesome ### 5/5 — Geil *2025-11-11* Geil **Developer response:** ♥️♥️ ### 5/5 — Anime girls hit me up ✌️ *2025-10-04, version 6.7.0* People are funny. ### 5/5 — E-PAL *2025-09-11, version 6.6.1* A really cool place to find cool friends to play Fortnite or Call Of Duty with.. ### 5/5 — Good App *2025-08-30, version 6.5.1* App works well, great way to connect with new people to game and chat with! ### 5/5 — Cool Stuff *2025-07-30, version 6.5.1* Everyone I’ve met has been warm and welcoming! Super cool site for networking with fellow gamers 😎 ### 4/5 — Little bit *2025-05-22, version 6.2.0* Little bit ### 4/5 — Awesome but needs tutorial *2025-05-22, version 6.2.0* I wanna sign up as an e-pal but it’s very confusing and there’s not much help online. it would be nice if there was more tutorial and explaining :) ## Most critical reviews (10 lowest-rated) ### 1/5 — DO NOT TRUST *2026-04-07, version 7.1.2* I started epal for 5 days.. let me emphasize that FIVE DAYS, and I got sexually harassed, put in a report and NOTHING. Couple days later, someone reports ME and uses a photoshopped image as “proof” of violation of transactions and the customer support wouldn’t even let me try to plead my case and show my side of the story that IT WAS NOT TRUE. Oh but the guy who showed me his penis gets to keep using the app because I didn’t take a screenshot as evidence? Now I’m permanently banned from using epal, which I was enjoying and loved meeting people in the community but because I couldn’t show that the “proof” they received was photoshopped in less than 1 hr (I put in a request on discord to show that I haven’t changed my bio in ages) I get banned… make that make sense?? Anyways, their only customer service is through discord… Salt is nice and was actually trying to help but otherwise don’t rely on that team to help you if you’re in a pickle that was FALSELY ACCUSED. ### 1/5 — Größte Müll App *2025-11-19* hab mir die App aus joke heruntergeladen weil ich gucken wollte wie Cringe die Leute sind und sie haben alle meine Erwartungen um weitem übertroffen das ist ja nichtmehr normal HAHAHAHHA **Developer response:** Danke, dass du unsere App heruntergeladen hast – auch wenn es ursprünglich „nur aus Spaß“ war 😂 Wir freuen uns, dass wir deine Erwartungen auf so eine… unvergessliche Art übertreffen konnten. Unsere Community kann manchmal überraschend und lustig sein, aber wir legen großen Wert darauf, eine sichere, freundliche und angenehme Umgebung für alle zu schaffen. Wenn du die App weiter erkundest, hoffen wir, dass du die positiven und unterhaltsamen Seiten des Austauschs und Gamings mit anderen entdecken wirst. Vielen Dank nochmals für dein Feedback! ### 1/5 — Device banned *2025-11-15, version 6.8.0* They banned me because I used a pfp that wasn’t me and I wasn’t even offering services ### 1/5 — Mieser Support *2025-11-13* Für eine spezifische Filter Suche würde ich immer die browser App nehmen da auf der Handy App hier die Filter funktion/Sprache komplett fehlerhaft ist. Es wird nichts herausgefiltert sondern einfach nur dass angezeigt was geboosted wird. Viele epals sind unfreundlich und respektlos & der Support macht auch nichts dagegen. 5 Tage ist‘s her mit meinem Ticket & immernoch keine Antwort.. **Developer response:** Danke, dass du deine Rückmeldung mit uns teilst. Die meisten Nutzerinnen und Nutzer in unserer Community sind freundlich und respektvoll. Solltest du jedoch negative Erfahrungen gemacht haben oder ein Fehlverhalten beobachten, bitten wir dich, dies über den offiziellen Melde- und Supportkanal mitzuteilen, damit wir entsprechende Maßnahmen prüfen können. Wir haben aktuell keine eingegangene Anfrage, die zu deiner Beschreibung passt. Bitte sende dein Ticket gerne erneut über den In-App-Support oder über unser Hilfecenter, damit unser Team dir weiterhelfen kann. Alternativ kannst du auch Feedback oder Funktionswünsche im Suggestions-Forum auf unserem Discord-Server einreichen — wir lesen dort aktiv mit. Vielen Dank noch einmal für deine Rückmeldung und deine Geduld — wir wissen das sehr zu schätzen. ### 1/5 — scam *2025-09-10, version 6.6.1* i downloaded this app to offer my services as a REAL gamer and quit after less than a week. this app is for thirsty dudes to give their money to chicks for some chatting time or pics or whatever. not a real app for gamers. ### 1/5 — Fake Users *2025-08-16* Everybody on this app is fake and they use AI in their bios. And just a bunch of girls trying to sell you “content” **Developer response:** Frankly, with the rise of AI technology, some users are indeed using AI to optimize their photos. Very few people are creating virtual photos, and we are developing policies to address this new trend. Thank you for reminding me. ### 1/5 — Banned for no reason *2025-05-06, version 6.2.0* Disappointing ### 1/5 — Money stealers *2025-05-06, version 6.2.0* This app steals your money and information. They should put a warning before charging you 1 buff which is like 3 USD each time you draw a prize because they took so much money just because I accidentally pressed paid lucky draw rather than free lucky draw. And it’s very easy to accidentally press on it. SCREW YOU E PAL ### 1/5 — 居然还要人脸验证 *2025-03-09, version 5.33.4* 不知道的还以为你是中国的app呢😅 ### 1/5 — Run away *2025-02-27, version 5.33.4* Just stay off this app, it only works in some countries plus they take 20% off your earnings which is insane Everyone there is either a scammer, bot or does s£x work They expect you to be on the app 24/7 to maintain your epal level as if you don’t have a life… Minimum to withdraw is 30$ When you have no visibility you can’t even cross that much ## Most praised reviews (10 highest-rated) ### 5/5 — Great friends *2026-08-05, version 8.0.3* Great place to find new gaming friends and a great community! Lots of different types of people to talk to, so ANYONE can meet someone they vibe with :D ### 5/5 — hi *2026-08-05, version 8.0.3* hii i just started on here the people on here are super nice obviously there is always gunna be a bad apple in the pack but besides that everyone is super friendly and welcoming ### 5/5 — Very Fun! *2026-08-05* It’s very fun to meet all of new people to hangout and play alllll kind of games **Developer response:** Hello~ Thank you for your support! We’re happy to hear that ePal helps you meet new people and enjoy playing different kinds of games together. We hope you continue having fun and making great connections in our community! 💟 ### 5/5 — Chilling vibing *2026-07-31* Good way to chill after work **Developer response:** Hello Shukkaz~ Thank you for your support! We're happy to hear ePal is a great way for you to relax after work. Wishing you many more fun games and great connections!🫰 ### 5/5 — Service is great *2026-06-26, version 7.2.0* The support team are fast and solve problems quickly! Also theres always improvements and new features. Really great app and customer service! ### 5/5 — Great app *2026-06-26, version 7.2.0* I’ve been on epal many years and I’ve met some real good people along the way I love it ### 5/5 — Best app *2026-06-24, version 7.2.0* The best app if you are looking for a duo in your game ### 5/5 — great place to meet folks *2026-06-23, version 7.2.0* i work nights so my off time is really random. epal has been a great way to find people to game and vibe with! everyone’s been pretty cool and i’ve found some folks i really enjoy hanging with ### 5/5 — Lovely place *2026-06-14, version 7.2.0* I’ve been on this platform for ages now, and I always end up coming back time and time again for the people here. They’re all so wonderful to be around and you won’t regret investing your time into spending time with any of them. 11/10 would recommend. ### 5/5 — 5 out of 5 *2026-06-04, version 7.2.0* I love this app there is so many great people on here and it’s so easy to find someone to play with if your having a hard time everyone on here is so sweeet and thoughtful as well ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*