# E-Service Training > Cisco product training and remedial procedures for field engineers. (iPhone/iPad app by Cisco.) - Source: https://appshunter.io/ios/app/e-service-training/id403795090 (this page in markdown: same URL + `.md`) - Developer: [Cisco](https://appshunter.io/developer/298844389) - Category: Education, Reference - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 14.4 · 14 MB - Languages: American English - Released: 2010-12-09 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/e-service-training/id403795090/reviews.md ## What is E? For Cisco Third Party Maintainer Field Engineers (TPM FEs) and Cisco employees who have registered with Cisco.com and E-Service Training! The EST training content is designed to help TPM FEs learn or refresh their knowledge on Cisco product with specific remedial procedures of certain complex Cisco products for on-site services. Mobile app provides: - COMPASS 6.0 remedial procedures - Cisco product remedial procedure videos - Cisco product overview videos - Field service quick reference - Verikit Checklist - Optical Verikit ## Key features - COMPASS 6.0 remedial procedures - Cisco product remedial procedure videos - Cisco product overview videos - Field service quick reference - Verikit Checklist - Optical Verikit ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/e-service-training/id403795090/reviews.md ### 1/5 — Can’t log in *2024-02-13* Install app. Sign into Cisco EST. done, see the Cisco EST website in the login window. Click done, screen says login. Repeat. Unable to actually log into the app, unless it’s mean to just be a web portal to EST which I don’t believe it is- I could just use a web browser for that. ### 4/5 — 闪退 *2016-01-23* 有其他人下载过吗，我的闪退呀 ### 3/5 — Authentication problem *2011-01-03* I am a cisco employee with access to EST online, but cannot login using the same credentials to this app. My login to EST online is my cco. Please fix this issue and I'll gladly rate five stars. Would be nice to have this in the field. ## Frequently asked questions about E ### What is E-Service Training? E-Service Training is a mobile application designed to provide Cisco product training and remedial procedures for field engineers. It offers videos and quick reference guides to assist with on-site services. ### Who can use E-Service Training? Access to E-Service Training is limited to Cisco Third Party Maintainer Field Engineers (TPM FEs) and Cisco employees who have registered with Cisco.com. ### What kind of content is available in E-Service Training? The app features COMPASS 6.0 remedial procedures, videos on Cisco product remedial procedures and overviews, field service quick reference guides, and Verikit checklists. ### Is E-Service Training available on Android devices? E-Service Training is currently available for iPhone, iPad, and iPod devices. Support for Android devices is not mentioned in the provided data. ### How often is E-Service Training updated? The latest version of E-Service Training is 7.0, which was last updated on December 4, 2021. This indicates a less frequent update cycle. ### What is the user rating for E-Service Training? E-Service Training has a user rating of 3.0 stars based on 2 ratings. This suggests a mixed user reception. ### Does E-Service Training have ads? No, E-Service Training does not contain advertisements. The app is free to download and use without any ad interruptions. ### Can I track my progress in E-Service Training? The provided description does not explicitly mention progress tracking features within the E-Service Training app. Its focus appears to be on providing access to training materials. ## Version history (last 5 releases) ### 7.0 — 2021-12-04 UI updated according to new devices. Bugs fixed. UX flow changed. Search improved. ### 6.4.2 — 2018-09-14 Bug fixes. ### 6.3 — 2016-01-13 Level 0 Task Support Bug Fixes ### 6.0 — 2015-04-02 Version 6.0 New Features: - Training content search using keywords, technology, product, product ID, and FRU part IDs - Barcode scanner lookup using shipping barcode or device barcode - Integration with VISE command center and PTC Mobility app ### 5.0.1 — 2014-07-10 Version 5.0.1 New Features: - Completely redesigned and refreshed user interface for a more modernized look - Content updated to the latest environment - Revamped video viewing experience - Navigation history in COMPASS - Pages optimized for mobile - Updated graphics ## Apps similar to E | App | Rating | Price | Category | | --- | --- | --- | --- | | [CiNii Research, KAKEN, IRDB](https://appshunter.io/ios/app/cinii-research-kaken-irdb/id1618150440) | — | Free | Education | | [Zuokabi: Learn Spanish](https://appshunter.io/ios/app/zuokabi-learn-spanish/id1615570420) | 5.0 (22) | Free | Education | | [NSE Panthers](https://appshunter.io/ios/app/nse-panthers/id1611182360) | 4.7 (3) | Free | Education | | [Smart Belarusian Dictionary](https://appshunter.io/ios/app/smart-belarusian-dictionary/id1606872160) | 3.0 (1) | Free | Education | | [Wanna help word memorization](https://appshunter.io/ios/app/wanna-help-word-memorization/id1608671720) | — | Free | Education | | [A-Level Biology App](https://appshunter.io/ios/app/a-level-biology-app/id1613078220) | 1.0 (1) | Free | Education | ## More apps by Cisco - [Webex Meetings](https://appshunter.io/ios/app/webex-meetings/id298844386) - [Cisco Technical Support](https://appshunter.io/ios/app/cisco-technical-support/id398104252) - [Cisco Jabber](https://appshunter.io/ios/app/cisco-jabber/id467192391) - [Cisco 3D Interactive Catalog](https://appshunter.io/ios/app/cisco-3d-interactive-catalog/id534549223) - [Cisco Disti Compass](https://appshunter.io/ios/app/cisco-disti-compass/id565287913) All apps by Cisco: https://appshunter.io/developer/298844389 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*