# E-TUBE RIDE — user reviews > 148 indexed App Store user reviews of E by SHIMANO.INC, rated 4.70/5 from 733 ratings. - Source: https://appshunter.io/ios/app/e-tube-ride/id1437969979/reviews - App overview in markdown: https://appshunter.io/ios/app/e-tube-ride/id1437969979.md - Rating breakdown: 5★ 581 · 4★ 111 · 3★ 25 · 2★ 4 · 1★ 12 ## What do users think of E? Overall sentiment: neutral **Pros** - 👍 Useful additional information (gear usage, sensor data) - 🚀 Works well as a bike computer - 🔋 Good battery life when used with iPhone 13 mini **Cons** - 🐛 Crashes and loses ride data - 🔋 High battery consumption - 🤔 Inconsistent range/battery level estimates - 🤔 Confusing UI elements (discard/save buttons) **Commonly reported bugs** - Frequent crashes and data loss - Connectivity issues with some bike models (E8000) - Inability to change settings/fields **Most requested features** - Add ability to import GPX routes - Provide battery percentage instead of bars - Integrate with Apple Watch for metrics and controls - Add cumulative stats (monthly, yearly mileage) - Provide estimated power from motor data - Add turn-by-turn navigation ## Newest reviews (17 of 148) ### 2/5 — Kein connect mit Komoot und Strava connect stürzt ab *2026-07-08* Ich komme direkt von der Bosch Kiox App und habe daher den direkten Vergleich. Zuerst die Punkte, die mich echt stören. Wozu brauche ich zwei Apps für ein E-Bike? E-Tube und E-Tube Ride? Warum ist der erste Screen immer die Fahrrad Auswahl? Wenn ich nur ein Fahrrad habe? Bei zwei Fahrrädern macht das vielleicht Sinn. Aber wenn man nur eins hat, kann man diese Einstellung getrost verstecken. Was mich so richtig nervt, ist, dass die App nicht mit Komoot kommunizieren kann um meine Strecken zu teilen. Jetzt laufen immer zwei Apps. Und seit ein paar Wochen geht der Strava connect auch nicht mehr, obwohl ich die Verbindung in der Zwischenzeit schon mehrfach zurückgesetzt habe. Und warum kann ich den Akku Akkustand nur als Batterie mit fünf Balken anzeigen und statt ein normaler Prozentwert. Auf langen Touren macht ein Prozentwert deutlich mehr Sinn für die Einteilung als „Ich habe noch zwei Balken“ Auch, dass man das Fahrrad Display in der App nicht umkonfigurieren kann nervt. Im direkten Vergleich mit Bosch Kiox fühlt man sich bei Shimano fünf Jahre in der Vergangenheit. Das bestätigt auch der Änderungsverlauf der App: letzte Änderung vor einem Jahr 😖 ### 3/5 — Needs main battery percentage *2026-07-05* Nice app but would be much more helpful to have an actual percentage for the bike main battery. 5 bars is not enough. Update please Shimano. ### 3/5 — Pre-load maps *2026-02-02* This has everything you need in a free bike computer. However, the only thing missing is the ability to send routes from other map services into E-Tube ride. If they had this feature I would never consider a dedicated bike computer. ### 4/5 — Un petit manquement *2025-12-29* 5 * dès qu’il y aura le D+ et D- ### 4/5 — Can’t connect Apple Watch *2025-12-13* I love this app, but I cannot get it connect to my Apple Watch. It did use to connect to my Garmin so I don’t understand it!? ### 2/5 — Crashes too often *2025-10-22* Seems like a functional app, when it works. The problem is that it is the only ui interface I have for my e-bike, and it crashes every other ride. To reconnect I need to power my bike down and back up again. I’d trade 80% of the features in the app for greater reliability and stability. Please work on this Shimano ### 2/5 — Enttäuschende Einschränkungen für engagierte Radfahrer *2025-08-15* Die Shimano E-TUBE RIDE App ist leider eine große Enttäuschung für alle, die mehr als nur grundlegende Funktionen erwarten. Es ist absolut unverständlich, warum man keine Routen-Dateien wie GPX importieren kann – ein absolutes Muss für jeden, der seine Touren im Voraus plant. Ebenso enttäuschend ist die fehlende Integration mit Komoot, was die App für Nutzer dieser beliebten Plattform praktisch unbrauchbar macht. Zu allem Überfluss wird die Apple Watch als Herzfrequenzsensor nicht unterstützt, was für viele moderne Radfahrer ein inakzeptabler Mangel ist. Die App mag für einfache Fahrten ohne Anspruch ausreichen, aber für ernsthafte Radler ist sie schlichtweg unzureichend. Ohne ein umfassendes Update mit diesen grundlegenden Funktionen bleibt die App weit hinter der Konkurrenz zurück. Shimano sollte hier dringend nachbessern! ### 3/5 — Pretty good tracking app for Di2 users *2025-08-04* This is a pretty good tracking app for cycling if you have Di2 gearing, because it can display the gear in use as position number or sprocket teeth and also the battery levels, as well as the usual distance, speed, hr, power, etc parameters. It’s easy enough to set up with a good selection of displays and a map with your track superimposed. It could considerably be improved by showing the battery levels as % instead of the battery icon, by adding elevation measurement, and particularly by allowing a gps route file to be superimposed on the map. As with all cycling apps, battery usage is quite high, in my hands around 20% per hour, so around 4 hours comfortably from a full charge. ### 4/5 — Gute App *2025-06-07* Die App ist so weit ganz gut .. aber als kleines Upgrade wäre der Akku Stand mit protzen Anzeige sehr gut ### 4/5 — Glitchy *2025-06-05* I’ve used the app on and off for the last six months and usually within the first five minutes of the ride exits out and multiple meters stop wording working whether it’s cadence or speed or distance traveled. I’ve unloaded it loaded it doesn’t change. This thing is horrible. ### 4/5 — intuitiv, flexibles Design *2025-05-31* Die App ist vom Konzept vorbildlich: gut ablesbar, der schwarze Hintergrund trägt zum Stromsparen bei. Viele Sensoren werden erkannt und live mit angezeigt. Mehrere Screens umschaltbar… Aber leider hat sie auch Macken. Wer während der Fahrt Fotos macht oder mit WA kommuniziert , riskiert eine fehlerhafte Aufzeichnung. Die App bleibt hängen oder die Gesamtdistanz zählt nicht weiter. ### 3/5 — Carte *2025-05-21* Manque fond de carte IGN ### 3/5 — Passable *2025-03-10* Capable of basic functions but the discard and save buttons as well as confirmation buttons are always opposite of how I’d expect them so I end up deleting data. Not a very modern/professional look to the app. ### 3/5 — センサーの両立ができない *2025-02-27* スピードセンサーとケイデンスセンサーを登録していますが、どちらか一方しか機能しなくなる。先にアプリと通信した方が機能している？ 他の部分は使いやすいので満足 ### 2/5 — 接続できない *2025-01-25* センサーがひとつしか接続できない。 ### 3/5 — Needs Apple watch integration *2025-01-12* Great app but needs Apple watch heart rate integration would give 5 if so ### 4/5 — アップデート *2024-12-07* 18.1.1アップデートを早急にお願いします。記録が見れなくて困っています。 ## Most critical reviews (10 lowest-rated) ### 1/5 — Barely works *2026-06-03* Garbage. Cannot customise the data fields so using it to monitor an ebike is literally impossible as the correct data can't be displayed. Has been a known issue for 5+ years and nothing has been done to fix it. ### 1/5 — 5月26日から記録がシマノコネクトラボにアップできない、？(追記) *2026-06-01* シマノコレクトラボのサービスが2027年3月末で終了することになり、それに先だって、26年5月26日からこのアプリからの走行データの自動転送は終了になったとのこと。(以上、追記。) アプリでは記録はちゃんと保存されているのだが、シマノコネクトラボ～に記録が保存されない。 そのため、ウェブでシマノコネクトラボを開いてもライドのログが分析できていない。 前にも類似のエラーがあったことがあった。 ### 1/5 — Manque de données *2026-04-05* Sur android, j’avais pour la batterie le même nombre de barres et surtout les pourcentages restants . Sur iOS , je n’ai plus pourcentage et pas le même nombre de barre restant sur le vélo . Manque aussi données de dénivelé ### 1/5 — Unreliable *2025-11-02* Did an 80km ride today. App crashed multiple times throughout and failed to recover logged data. Rebooted phone on the go, still same issue. Crash to folder view. Good job I tracked separately with my Apple Watch. App not recommended. ### 1/5 — Won’t load *2025-09-16* Needs an update for 26 support ### 1/5 — Battery Percentage?? *2025-07-01, version 2.0.10* The one feature I need is the actual battery percentage. I’d like to know if I have 18% or 2% left. Bars are inadequate. I’m highly disappointed as this is a safety issue ### 1/5 — App crashes and loses long rides ep801 *2024-11-21* It has happened three times already during long rides, the app will crash when you switch off the display or switch to a different app. When you look at the etube ride app again it restarts and gives a message that the ride was corrupted and therefore deleted...completely unacceptable it should not crash and if it does it should restart the cached ride. Also, it needs to integrate to other services especially now that strava is shutting down their API access you need the ability to send to training peaks and other apps as well. ### 1/5 — App crashes and loses long rides *2024-10-30* It has happened three times already during long rides, the app will crash when you switch off the display or switch to a different app. When you look at the etube ride app again it restarts and gives a message that the ride was corrupted and therefore deleted...completely unacceptable it should not crash and if it does it should restart the cached ride. ### 1/5 — Will not connect *2024-10-06, version 2.0.8* Supposedly and according to Shimano Service Trch, this spp works with the SC-EN610 Shimano cycling computer but the searching wheel goes round and round but never connects using my iPhone 14. ### 1/5 — よろぴく *2024-10-01* 記録を開くとアプリが落ちる。対応よろぴく ## Most praised reviews (10 highest-rated) ### 5/5 — A good app, but lacking in detail… *2026-08-13* Update to my previous review, below: The app now shows battery state of charge in 10% increments, in other words 8 bars = 80%. This addresses my only significant issue with the app. My next challenge for the developers would be to be able to view this info remotely? Or even better, have it switch off at a pre-determined level? Currently you have to physically turn the bike off to see SOC, but maybe this is just not possible. Great work – top marks!! Now for the next step… Original Review: In overall terms this app offers reasonably good functionality. My Orbea Diem is set up to use it as a display with the SP Connect system. Nice. One thing that is unsatisfactory is the five bar indicator for state of charge, displaying charge in increments of 20%. If it shows three bars, is it at 60% or only 41? If I want to charge to 80% (with these batteries a general rule is to mainly keep it between 20 and 80) should I charge to four bars? If so, it might only be at 61% On the other hand if I go to five bars it might be at 81% or I could have gone all the way to 100! Not really good enough if you want to get the best range from your bike while maintaining battery health. Could do better! ### 5/5 — GPS Radcomputer fürs Smartphone *2025-08-21* Eine super App zum aufzeichnen von Radtouren mit niedrigem Akkuverbrauch. Ersetzt fast vollwertig einen GPS Radcomputer. Nur zwei Funktionen würde ich mir noch wünschen: -Import von GPX Dateien -Klingel, bedienbar über die Di2 Taster ### 5/5 — A good app, but lacking in detail… *2025-08-16, version 2.0.10* In overall terms this app offers reasonably good functionality. My Orbea Diem is set up to use it as a display with the SP Connect system. Nice. One thing that is unsatisfactory is the five bar indicator for state of charge, displaying charge in increments of 20%. If it shows three bars, is it at 60% or only 41? If I want to charge to 80% (with these batteries a general rule is to mainly keep it between 20 and 80) should I charge to four bars? If so, it might only be at 61% On the other hand if I go to five bars it might be at 81% or I could have gone all the way to 100! Not really good enough if you want to get the best range from your bike while maintaining battery health. Could do better! ### 5/5 — Game changer *2025-07-28* A few burps but overall works well to track effort and speed. ### 5/5 — Works pretty well as a bike computer *2025-04-01* I use it as my primary—while I ride—bike computer, and it’s works really well for that on a Shimano 11 speed rim brake Di2. I come from using Shimano’s Flight Deck bike computer (when mechanical) and this is the natural progression from that. Highly customizable, rudimentary d-fly switch control, perfect for on the fly computing. Not quite stable enough to solely be relied upon to track your rides if you don’t want to lose a ride every now and then, but hey, it’s on my phone, so I run Cyclemeter in the background for that. I love that it—like Flight Deck—displays what chain ring and cassette gear I’m in (if you tell it to). I also love that it displays my sensor battery status (Wahoo speed and cadence, Watch HR, and my Di2 battery status). Other than providing a nice picture at the end for the record of the ride, its map function is completely useless. But hey, it’s on my phone, I’ve got Google Maps for that. I bought an iPhone 13 mini to use with it because that’s the smallest and lightest iPhone with a decent battery life. Quadloc mount. With a new battery in the 13 mini it can easily go 6 hours without worrying about battery life—and that’s streaming Bluetooth to my AirPod pro’s, running gps on at least two apps constantly, with the screen always on, and with an Apple Watch connected, a BT speed sensor, BT cadence sensor, and a dongle converting and broadcasting the Apple Watch HR data to BT HRP. If I had a power sensor it would display date from that as well (I don’t, but I’m looking at them on eBay which is a bad sign that I will sooner or later). I understand that it also works with e-bikes, but I can’t speak to that. It has its strengths and weaknesses, but its strengths are so strong that they far outweigh its shortcomings. It’s silly to use a dedicated head (that costs $$$) and is heavy, when you have your phone with you anyway and This is a really good app for that. ### 5/5 — Great app, range estimate is odd *2025-02-18* Overall I like the app a lot, works well, consistent connection. Just one odd thing, the range estimate for the battery seems very inconsistent. It usually drifts upwards for most of my ride then sometimes shows larger discontinuous jumps back down. This is while riding in eco mode consistently. Not sure how you’re calculating it but maybe give some more love to this feature? Also, a feature request. Could we have estimated power using data from the motor rather than only from a power meter? ### 5/5 — Great app *2024-07-14* …for recording your ride with extremely useful additional information for gear usage, enables you to set your gears up for optimal use. Can’t fault it… ### 5/5 — Gut bis Sehr gut *2024-06-22* Bedienung intuitiv - alles selbsterklaerend - sehr vielseitig in den Darstellungsfenstern - hervorragende Möglichkeit der Routenplanung - Nur leider stürzt die App immer wiedermal ab. ### 5/5 — Joy ride *2024-05-31, version 2.0.8* 👍 ### 5/5 — スピードセンサー *2024-04-30* ガーミンのスピードセンサーとの相性なのか値が3秒に一回ぐらいのペースで0になります。 これが直ってくれたら良いのにな〜。 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*