# EAC mobile App — EAC

> Official app for Electricity Authority of Cyprus services and customer management. (iPhone/iPad app by Electricity Authority of Cyprus.)

- Source: https://appshunter.io/ios/app/eac-mobile-app/id1389800651 (this page in markdown: same URL + `.md`)
- Developer: [Electricity Authority of Cyprus](https://appshunter.io/developer/1389800380)
- Category: Utilities
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 18 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 8 MB
- Languages: American English, Greek
- Released: 2018-06-25
- Data updated: 2026-06-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/eac-mobile-app/id1389800651/reviews.md

## What is EAC mobile App?

Official application of the Electricity Authority of Cyprus.

The Cyprus Electricity Authority has redesigned the EAC Mob App in accordance to the EAC’s Operational Unbundling.

The new application is functionally separated into the following categories:
1. The "EAC"
2. The «Supply» and
3. The "Distribution".

By selecting "EAC", the user of the application can be informed about all the News and Announcements and Press Releases of the EAC, find on the map of Cyprus the locations of the EAC Customer Service Centers, the relevant contact telephones and their working hours as well as the electric car charging stations (e-charge).

The users, who are also customers of EAC Supply, by selecting "Supply" and after Sign In, can access their bill, pay them electronically, see their consumption history, request to receive the bill via email  and access the reporting histories they have submitted.  Also through the Energy Calculator users can estimate the cost of use of various electrical appliances depending on the power of the device and the time of use.

By selecting "Distribution", all Network users can be informed of Scheduled interruptions and / or Faults by District, report an incident for street lighting problems, tree pruning or other Network problem and submit their meter reading.

Have a Good app navigation!

## Key features

- News and announcements
- Customer service center locations
- Electric car charging station finder
- Bill payment and history
- Energy consumption calculator
- Report network issues
- Submit meter readings

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/eac-mobile-app/id1389800651/reviews.md

### 1/5 — Rubbish

*2026-01-26, version 3.4.5*

What a rubbish and convoluted App. It’s SO difficult to set up. No matter how many times you call and adjust the information you will still struggle to register. If you have a bill and want to pay it, use JCC instead…it’s such a pleasure.  Unfortunately if you want to know the status of your account, it is better to call in.

### 1/5 — FIXED?

*2025-04-01, version 3.3.4*

REALLY DO NOT KNOW WHAT YOU FIXED. BY PRESSING MORE INFO WITHIN MY ACCOUNTS, THE APP COMPLETELY FREEZES AND NEEDS TO BE KILLED IN ORDER TO GO BACK TO MY MAIN SCREEN.STILL NEEDS TO BE FIXED IF YOU WANT US TO USE THE APP. IF NOT, JUST REMOVE IT FROM APP STORE.

### 1/5 — Η εφαρμογή κολλάει

*2025-02-12, version 3.2.3*

Η εφαρμογή κολλάει όταν επιλέγεις στον
Υπολογιστή ενέργειας συσκευή. Μόνο τον ηλεκτρικό θερμοσίφωνο κατάφερα να περάσω και αυτό στον διπλάσιο χρόνο από αυτόν που χρειάζομαι.

### 1/5 — Not Working

*2024-11-12, version 3.2.3*

The app has millions of bugs. Most serious is that It freezes and I need to kill the app in order to go back to my Home screen and most of the times I need to put my credentials. Why having an app that is not working-functioning.

### 1/5 — BUG

*2024-09-16*

Η εφαρμογή έχει σοβαρά θέματα.

### 1/5 — Doesn’t work

*2024-04-28, version 3.1.3*

Before updating worked correctly.
Now: I open the app, log in, then choose the tab Supply and then My accounts, as I hope to see the bill there. But the app shows login page again. And I need to log in again. This was the only function I’ve used. Also, there are more unworkable tabs, didn’t check them all, as I don’t want to login every time 
Iphone 12

### 1/5 — Disaster

*2024-03-23, version 3.1.3*

was working perfectly and now they updated the app it stopped using face recognition and asks for password and email constantly… whoever they paid to manage their app needs to find another job …. disaster

### 1/5 — Doesn’t work at iPhone 14pro

*2023-10-05, version 2.0.1*

It opens, but doesn’t show some pages, with the most important information. :(

### 1/5 — Terrible

*2023-10-02*

Disappointing that it is unusable. 
Inbieloevanle how bad this app is. 
You can never sign in.

### 1/5 — Terrible

*2023-05-28, version 2.0.1*

Lost access and will not accept my password or attempts to get a new one. Screen freezes. Numerous calls and emails over 6 weeks to EAC and no contact to resolve.

## Frequently asked questions about EAC mobile App

### What can I do with the EAC mobile App?

The EAC mobile App allows you to access news and announcements, find customer service centers, locate electric car charging stations, view and pay bills, track consumption, estimate energy costs, report network issues, and submit meter readings.

### Is the EAC mobile App free to download?

Yes, the EAC mobile App is available for free download on supported devices.

### What information is available under the 'EAC' section?

The 'EAC' section provides access to all news and announcements from the Electricity Authority of Cyprus, locations of customer service centers on a map, contact telephone numbers, working hours, and information on electric car charging stations.

### How can I pay my electricity bill using the EAC mobile App?

After signing in to the 'Supply' section, you can access your bill and pay it electronically. You can also request to receive your bill via email.

### What features are available for network users in the EAC mobile App?

Network users can stay informed about scheduled interruptions and faults by district. They can also report incidents related to street lighting, tree pruning, or other network problems, and submit their meter readings.

### Does the EAC mobile App have ads?

No, the EAC mobile App does not contain advertisements.

### What devices are supported by the EAC mobile App?

The EAC mobile App is supported on iPhones and iPads.

### How often is the EAC mobile App updated?

The latest version of the EAC mobile App is 3.4.5, and it was last updated on December 24, 2025. Updates typically occur to introduce new features and improve performance.

## Version history (last 5 releases)

### 3.4.5 — 2025-12-24

Bug fixes

### 3.3.4 — 2025-03-31

UI fixes

### 3.2.3 — 2024-06-19

UI fixes

### 3.1.3 — 2024-03-21

The Cyprus Electricity Authority has redesigned the EAC Mob App in accordance to the EAC’s Operational Unbundling.

### 3.0.2 — 2024-03-11

The Cyprus Electricity Authority has redesigned the EAC Mob App in accordance to the EAC’s Operational Unbundling.

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## More apps by Electricity Authority of Cyprus

- [e-charge](https://appshunter.io/ios/app/e-charge/id6477296551)

All apps by Electricity Authority of Cyprus: https://appshunter.io/developer/1389800380

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*