# Eagle Eye Viewer — user reviews > 70 indexed App Store user reviews of Eagle Eye Viewer by Eagle Eye Networks, Inc., rated 3.80/5 from 142 ratings. - Source: https://appshunter.io/ios/app/eagle-eye-viewer/id714191733/reviews - App overview in markdown: https://appshunter.io/ios/app/eagle-eye-viewer/id714191733.md - Rating breakdown: 5★ 87 · 4★ 8 · 3★ 8 · 2★ 9 · 1★ 30 ## Newest reviews (10 of 70) ### 3/5 — Uhh *2026-05-10, version 10.4.1* Is this not a breach in security if you go to the demo mode you have access to every single camera in this factory and that could be very dangerous ### 2/5 — Leaves a lot to be desired *2025-11-07, version 10.2.3* On iPhone, when it works, which is only about 10 percent of the time, it’s okay, nothing spectacular. 90% of the time it’s either crashing, or not playing the video seamlessly. When I have a camera set to continuously record, and I try to play back video, it will skip all over the place. I wind up using it on my android phone and it works so much better. I use this for work and my work phone is an iPhone 16 max, but it has always underperformed on any iPhone I have had. Sad thing is that EE knows this but hasn’t figured out how to fix it yet. It’s almost like they don’t care. ### 2/5 — Newest version will not play video history. *2025-07-09* Had the app and service for years. The latest one has changed the interface greatly and no longer allows playing the videos. I can still scroll and scrub through but still is not responsive or usable. **Developer response:** Hi, thank you for your feedback and for being a loyal user for years. We are sorry for the frustration with the historical video not playing. Please contact us at productfeedback@een.com so our team can investigate and resolve this issue for you. ### 3/5 — New problems popping up *2025-01-26* Having issues with app resetting and having me sign in each time, problem is that after I sign in it won’t open app but goes to sign in page again. Maddening. **Developer response:** Hi, thank you for your feedback. We are sorry for the frustration with the login. Please contact us at productfeedback@een.com so our team can investigate and resolve this issue for you. ### 3/5 — Won’t open on my IPhone *2024-03-21* I’m able to open on my Samsung Galaxy but the app refuses to open on my work IPhone. Odd glitch. I need it on my IPhone as the cameras are specifically used for work purposes. The app is fully updated so that’s not the issue. ### 5/5 — New update is really nice *2024-01-19* Just decided to upgrade my app and it feels much much better, a lot of stuff that were annoying me - fixed!! This is very usable now and I kinda love it, or maybe it’s a hate-love relationship type of thing…lol. Overall I can recommend EEN solution and mobile app ### 5/5 — Can not open *2023-06-06* When I hit the button it there then goes away. Went back to redo, but will not let me ### 5/5 — Travis Farrar *2023-03-24* The new smart search feature is amazing. My customer have been looking for a easier way to search and this has made a huge difference! ### 5/5 — Amazing *2023-02-06, version 8.1.3* This app works really well. It allows me to see all my cameras both live and playback from anywhere. I don’t have to visit site to see video and I have absolute peace of mind knowing that my premises and people are being monitored and recorded at all times. Great tech! ### 2/5 — App is so glitchy *2022-11-12, version 8.1.0* The app continually logs me out when I try to view our cameras’ playback. There’s no point in security footage if you can’t review it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash app *2026-06-01, version 10.4.2* Crashes and logs you out every 2/3 days and won't let you log in for hours Playback isn't smooth... Freezes often... Order has gaps in footage... ### 1/5 — İos sorunu *2026-01-13, version 10.2.7* İos da giriş yapılamıyor uygulamaya ### 1/5 — You many bugs just not worth the money *2025-02-11* The app will not playback the browser history, it requires frequent restarts and is just not stable enough to recommend over even something like hikvision **Developer response:** Hi, thank you for your feedback. We are sorry for the frustration with the historical video not playing. Have you tried the latest update? History browser works well for many of our users, now. If it still doesn't work for you, please contact us at productfeedback@een.com so our team can investigate and resolve this issue. ### 1/5 — İos uygulamayı açmıyor *2025-01-16, version 9.10.0* İOS ta giriş yapılmıyor ### 1/5 — Doesn’t load *2024-12-13, version 9.9.0* After logging in the layout screen flashes and doesn’t display any video streams. What is going on!!?? ### 1/5 — Application Not Authenticating Logon Credentials *2024-08-09, version 9.4.0* Each time I enter my logon credentials, then enter the 4-digit authentication code to logon, I am immediately routed back to the initial logon screen and have to re-enter my e-mail address and password and start the authentication process all over again. I have cleared my browsing history and removed the application and reinstalled the application; however, this did not resolve the issue. ### 1/5 — ÇÖP *2023-12-29, version 8.5.0* rezalet bi uygulama hep donma sorunu giriş yapıyorum atıyor tekrar girmek istediğimde istek zaman aşımına uğradı diyor tam bir fiyasko ### 1/5 — Constant error messages *2023-05-07, version 8.2.0* “ internal server error “ constantly…how do I access my cameras now remotely. I am hostage to bad developers… ### 1/5 — Horrible App *2022-09-06* The app constantly crashes, will open multiple layers of the same camera window, won’t let you switch between cameras at the top middle drop down as before when you wanna see the same moment in time but from different cameras. All around failed update and needs to be pulled back or redone. Almost useless. I’ve worked for weeks with support and they can’t seem to fix the app at all. Same cruddy interface that crashes or jumps to random times to show you. Often won’t let you go back at all very far. Joke of an update. Do not get this app, service, or camera system. Literally Arlo which I have as a backup has been my main system now for months. Waiting to get rid of eagle eye and find better company for sure. **Developer response:** Dudenola, thank you for writing and sharing your thoughts. I can see this has been quite a frustrating experience and we want to be sure and do all we can to help. Please try the latest app version (8.0.8), we fixed the timeline issues where it jumps to random times. Feel free to reach out to support@een.com, we would love to help you get this all sorted out. Thanks for letting us help and we look forward to hearing from you ### 1/5 — This App is garbage and so is AD&T *2022-09-02, version 8.0.7* Terrible footage and handling of camera. Scrolling through time lapse is impossible and the app dumps you on a random time stamp. Do not use AD&T ## Most praised reviews (10 highest-rated) ### 5/5 — AI Web Cam *2026-02-07, version 10.2.8* The ability to watch the House Rebuild is such a treat. ### 5/5 — Maintenance *2026-01-26, version 10.2.7* Good ### 5/5 — Assistant manager *2026-01-24, version 10.2.7* Great service ### 5/5 — Cloud Video Management System with Superb Capabilities infused with AI *2026-01-23, version 10.2.7* Great AI capabilities packed into an easy to use interface for state of the art camera monitoring, viewing, playbacks and forensic. ### 5/5 — Deputy *2026-01-22, version 10.2.7* Clear. Great pictures ### 5/5 — Avis *2025-12-02, version 10.2.5* Nice ### 5/5 — Nice Interface *2025-11-28* We messed with trying to record our own gate cameras but finally gave up and tried Eagle Eye. It works great. **Developer response:** Hi, thank you for your feedback. We are very glad that our solution is working well for you. If you have any suggestions, please don’t hesitate to reach out to us at productfeedback@een.com. We’re always ready to help. ### 5/5 — Newest version will not play video history. *2025-08-21* Had the app and service for years. The latest one has changed the interface greatly and no longer allows playing the videos. I can still scroll and scrub through but still is not responsive or usable. Update: the latest version update has fixed the issue. Thanks!! **Developer response:** Hi, thank you for your feedback and for being a loyal user for years. We are sorry for the frustration with the historical video not playing. Please contact us at productfeedback@een.com so our team can investigate and resolve this issue for you. ### 5/5 — Simple and easy to use *2025-08-12* This app is everything I need an more. Remote viewing of everything, notifications of a camera goes offline, the ability to manage all my locations with one login, and an easy to use interface gives me just what I need. Using Smart Video Search to save time and reduce the annoyance of scrolling video is my favorite feature. **Developer response:** Hi, thank you for your feedback. If you have any suggestions, please don’t hesitate to reach out to us at productfeedback@een.com. We’re always ready to help. ### 5/5 — Finally Improved *2025-02-04* Honestly, the app had a bunch of bugs a few years ago, but I can tell they have improved it. Cameras load quickly and the playback navigation is much better. Much happier w/ the app. **Developer response:** Hi, thank you for your feedback. If you have any suggestions, please don’t hesitate to reach out to us at productfeedback@een.com. We’re always ready to help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*