# Eagle Federal — user reviews

> 9 indexed App Store user reviews of Eagle Federal by Eagle Louisiana Federal Credit Union, rated 4.80/5 from 1,246 ratings.

- Source: https://appshunter.io/ios/app/eagle-federal/id1475288158/reviews
- App overview in markdown: https://appshunter.io/ios/app/eagle-federal/id1475288158.md
- Rating breakdown: 5★ 1,134 · 4★ 66 · 3★ 23 · 2★ 7 · 1★ 16

## Most critical reviews (9 lowest-rated)

### 1/5 — Can’t download new app update!!!!

*2026-06-11*

The new update will not download!!

### 1/5 — Declined transaction

*2025-10-11*

My card is not allowing me to do any transactions and I need my money ASAP

### 4/5 — Cheap and poor customer service

*2022-02-02*

I literally could not believe it when I confirmed that their only ATM in the Zachary area ( the one connected to their actual bank building) was closed down and physically removed. When I asked them why inside the bank, I was told that the ATM was not proving to be profitable and that it was too expensive.  Wow !! Too expensive ?? If that isn’t a red flag I don’t know what is.  I feel like it is a very slight step up from “storing my money under grandmaw’s mattress” or the “kitchen cookie jar”.  On top of that, their staff just doesn’t seem very happy to be working there. They haven’t been particularly friendly or helpful the last several times I have gone in there.

### 5/5 — Great app

*2025-06-18*

Very reliable app !!!

### 5/5 — Thankful

*2023-07-26*

I have been with eagle for some years . When I tell you they all have been very nice not many have been rude maybe 1 I joined since 2012. I appreciate all the managers that has helped me and more and Mr Vincent who was very nice sometimes people be needing to kno they are appreciative Amen!

### 5/5 — KUDOS to Eagle FCU!!!

*2023-03-02*

Eagle FCU’s services are superb!!! The staff is very professional, knowledgeable, helpful, and friendly. I haven’t had a problem with MY credit union in all the 40+ years I’ve been banking with Eagle FCU…since before it changed its name. KUDOS!!!

### 5/5 — LOVE THIS APP!!

*2020-07-29*

I have been an Eagle Federal member for over 20 years and this app makes managing my money and account so simple! I love it!

### 5/5 — Great app

*2020-07-27*

Love the new look and feel !!!

### 5/5 — About time!!

*2020-07-20*

Kudos to you EFCU! Finally got an app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*