# EagleEyes-plus — user reviews > 325 indexed App Store user reviews of EagleEyes by Avtech, rated 3.00/5 from 29 ratings. - Source: https://appshunter.io/ios/app/eagleeyes-plus/id353483464/reviews - App overview in markdown: https://appshunter.io/ios/app/eagleeyes-plus/id353483464.md - Rating breakdown: 5★ 10 · 4★ 3 · 3★ 3 · 2★ 3 · 1★ 10 ## What do users think of EagleEyes? Overall sentiment: negative **Pros** - ⭐ Excellent app for years - 🚀 Great performance - 🔒 Secure remote access **Cons** - 🐛 Crashes and bugs after updates - 🔍 Playback and recording issues - 📱 Compatibility problems with iOS 8/9/10 - 🔌 Connectivity issues over cellular data **Commonly reported bugs** - App crashes on startup - Unable to view recordings - Fails to connect over 3G/4G - Distorted video display **Most requested features** - Restore previous version functionality - Improve user interface and navigation - Add more camera control options - Enhance video quality and playback ## Newest reviews (18 of 325) ### 3/5 — Σύνδεση με 5G *2025-05-16, version 1.0.8.0* Εγκατέστησα τη. Εφαρμογή στο iPhone 16 pro . Η εφαρμογή λειτουργεί μόνο μέσω σύνδεσης σε WiFi δεν λειτουργεί με 5G. ### 1/5 — Cannot access after recent update *2020-12-20, version 1.0.6.4* Hi AVTech, access denied after update. Can please resolve it and reply the solution. ### 1/5 — Latest Update not right *2020-11-19* Can no longer playback in MT as it is below the bottom of the iPhone screen. Needs fixing ASAP. ### 4/5 — Latest update fixes the previous bof *2020-08-07* The July 2020 update removed the ability to swipe across all the images or select certain cameras. But version 1.0.6.3 (August 2020) has restored this, so all is well now. Thank you to the developers for listening to the users. ### 1/5 — 😤😤😤 *2020-08-04, version 1.0.6.2* 更新咗😤😤😤不停彈Apps 永遠都開唔到😡😡😡 ### 2/5 — 1.0.6.2 update *2020-08-03, version 1.0.6.2* This update not stable. Can’t swipe to next channel. Channel 4 to 16 can’t select individually. ### 3/5 — Disfonctionne depuis la mise à jour *2020-07-28* Depuis la dernière mise à jour , impossible de cliquer sur une image pour l avoir en plein écran . Image se fige Impossible de passer d’une caméra à l autre Merci de corriger au plus vite ### 1/5 — iPad not work after upgrade *2020-07-28* iPad version not work, please fix it ASAP ### 1/5 — Push notifications does not work *2020-07-27, version 1.0.6.2* After upgrading, everything collapsed ### 1/5 — Ipad chào thua ! *2020-07-27, version 1.0.6.2* Không mở app bằng ipad được nữa ### 1/5 — Atualização DVR *2020-07-27* Após a atualização o programa não está funcionando no IPAD somente nos iphone. Esse problema não estava acontecendo antes dessa atualização. ### 1/5 — App Exit when try to see cctv *2020-07-26* Please.. fix this issue.. Always exit when try to open setting or open the cctv I installed on iPad with iOS 13.6 ### 1/5 — Vui lòng sửa lỗi văng ứng dụng trên iPad *2020-07-26, version 1.0.6.2* Vui lòng sửa lỗi văng ứng dụng trên iPad ### 1/5 — New update crashes on dark select *2020-07-25, version 1.0.6.2* Since latest update yesterday the app crashes when selecting the DVR. Roll back or fix please ### 3/5 — 24/07/2020 *2020-07-24, version 1.0.6.2* Yes the latest app update has screwed things up a bit, what were you thinking. The previous version was just fine, I agree with another reviewer, it’s not as good as it was - please fix it. Why am I being so polite, this is most unlike me 555. ### 1/5 — iphone 用不到 *2019-11-01, version 1.0.6.0* 點解突然間用唔到？iPhone重複刪除、安裝、刪除、安裝無限次，都用唔到？ 你哋有冇客戶服務部？可以有技術支援？ ### 1/5 — Cannot View after update *2019-08-12, version 1.0.5.9* Need help, after update I cannot view my Swann 242 dvr Mike Spokane ### 1/5 — App does not work after latest upgrade *2019-07-17* When I went to view the camera, it said that an upgrade was available so I did the upgrade. I have not been able to view the camera since. When I go into the app and click on the camera I want to view, it immediately kicks me out of the app. How can I fix this? ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app *2026-02-08, version 1.0.8.3* The app is paid but even worse than the free Hikvision app. ### 1/5 — 更新後反而不能登入 *2026-01-30, version 1.0.8.3* 不知怎樣回復舊版本 ### 1/5 — không quét được ip của camera như trước. *2025-05-06, version 1.0.8.0* phần mềm không tương thích với các dòng camera mới ### 1/5 — Tệ *2025-02-15, version 1.0.7.9* Xứng đáng ko xài, chỉ giỏi đi lùa gà ### 1/5 — ダメ *2023-07-05* 全く見えなくなった。 ### 1/5 — Very disappointed *2023-03-15* I have used the lite version of this app for a few years with an older avtech dev without a problem. I decided to purchase the paid full version of the app so I could watch previously recorded content. The paid full version of the app doubles and squashes the same screen in playback mode. When you try to use a different camera the app crashes. Other functions of the app are not intuitive or don’t seem to work. Very disappointed. ### 1/5 — En wifi uniquement *2022-03-25* Je ne vois aucune différence avec le version gratuite sauf que j’ai eu davantage de mal à configurer la caméra sur la version payante . Par contre toujours aucune image lorsque je suis ailleurs qu’à la maison , pour moi c’est un gadget brouillon ### 1/5 — Bewertungen werden ignoriert. *2022-02-27* Die App funktioniert seit dem Update nicht mehr. Bitte beheben. Was nutzt sonst ein DVR Recorder? ### 1/5 — Does the job but is buggy. *2021-07-29, version 1.0.6.7* Does the job, but the latest version has the following issues: 1) keeps asking for access to all my photos. (Yeah that’s not happening). 2) has poor memory management - sometimes won’t open saying there’s not enough memory so I have to force close my other apps. None of my other apps do this so there’s an issue here. ### 1/5 — Katastrophe *2021-03-07* Man kann so Gut wie nichts machen qualität komplett schrott nicht zu empfehlen dann benutzt lieber die lite version! ## Most praised reviews (10 highest-rated) ### 5/5 — fh *2020-07-25* after last update apps does not work ### 5/5 — PTZ issue *2019-08-21* Thank you for fixing it !👍🏻😊 **Developer response:** My name is Eddy I am Employee for Avtech This's my E-mail address " eddy.yu@avtech.com.tw " Can you provide us the IP address, port, and username, password of your DVR or Camera we are happy to be of help ### 5/5 — George Las Vegas *2019-07-07* I am using it for 9 years... excellent ### 5/5 — DVR *2018-08-25, version 1.0.5.6* I travel overseas often, the network always runs flawlessly, I can connect and view all my toys anywhere I go. ### 5/5 — Good app! *2018-06-27* I used this app more than 10 years! Very good!!! ### 5/5 — Good *2018-06-15, version 1.0.5.4* This app use easily to control my camera :) ### 5/5 — Please read! *2018-03-12* Few months back I had playback issues and after emailing the developer I waited and waited but guess what I did get that reply and thereafter I was being looked after step of the way to have my problems resolved. I am very satisfied of the results and now this app is amazing and love everything about it. So yes go ahead and download this app with confidence, try the free app or purchase it like I did and enjoy all the features it comes with! Thanks Eddy for your help and support! **Developer response:** To help you to resolve your issue, please mail to: eddy.yu@avtech.com.tw, thank your message ### 5/5 — No playback solved with latest update *2018-02-09* Excellent support from Eddy at Avtech. Issue with playback viewed remotely and new version released within a few days. Thanks **Developer response:** Can you provide us the IP address, port, and username, password of your DVR? My E-mail address: yushihwei0910@gmail.com ### 5/5 — 更新1.0.4.7後，個app無咗手勢打開選項 *2017-05-05, version 1.0.4.7* 你哋點搞㗎，次次更新完之後又出現問題，無咗向右滑動選項功能呀！睇唔番之前警報！大佬啊，試清楚先好放更新出嚟，次次更新完都帶來另一個問題！🤦‍♂️🤦‍♂️🤦‍♂️😫😫😤 ### 5/5 — Great as always! *2016-11-01, version 1.0.4.4* Smooth app to use!!!! Never ever have had an issue with it !!!! Highly recommended!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*