# Eargo Neo HiFi > Personalize hearing device sound profiles for improved audio in diverse environments. (iPhone/iPad app by Eargo.) - Source: https://appshunter.io/ios/app/eargo-neo-hifi/id1437680985 (this page in markdown: same URL + `.md`) - Developer: [Eargo](https://appshunter.io/developer/1075529774) - Category: Medical - Price: Free - Rating: 3.30/5 from 118 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 87 MB - Languages: American English - Released: 2019-03-31 - Data updated: 2026-08-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/eargo-neo-hifi/id1437680985/reviews.md ## What is Eargo Neo HiFi? Want to hear better? We have an app for that! Once you’ve purchased Eargo Neo or Eargo NeoHiFi hearing devices, download this app and get ready to experience the best thing to happen to hearing since ears. The app lets you personalize your hearing devices to hear better in restaurants, crowds, meetings, and at the theater. We can even help you hear the phone and TV better. Want even more personalization? You can personalize your treble and bass settings for each ear and in each program. Get ready to hear life again…in surround sound. If you have questions around customization, feel free to call us at 1-800-61-EARGO to speak with one of our licensed hearing professionals. ## Key features - Personalize hearing in restaurants and crowds - Optimize hearing for meetings and theater - Improve phone and TV audio - Adjust treble and bass per ear - Create custom sound programs ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/eargo-neo-hifi/id1437680985/reviews.md ### 3/5 — Unable to fine program. *2026-03-21, version 1.6* It’s been a couple years since I purchased these and feel like they could be twinned to my current hearing loss however the “program” to use is not available. What good is that? ### 2/5 — No Repair Service *2025-12-17, version 1.6* I loved the in ear hearing aids but when one stopped working, I called to see if it could be repaired and was told that they do not offer any repair service. It was a real disappointment. ### 1/5 — Pathetic *2025-06-20, version 1.6* These are garbage didn’t last and when i need them they don’t charge one headset failed charging dock all red ### 1/5 — Quit working *2024-12-10, version 1.6* I’ve had mine for about 4 yrs .. the right one always seemed weak in its function… now it doesn’t work at all … called Eargo and they suggested a deep clean using a kit they would send me … never got the kit … for the price I paid I’m very disappointed… ### 2/5 — Don’t buy these *2023-08-09, version 1.5.1* Died within 3 months and had to send them in. Had to send them back twice in the first year. They quit working in month 15 and I was told I needed to pay $250 per unit to get them serviced. One turns on but amplifies nothing and the other doesn’t even turn on. I had followed the maintenance prompts to the T but they still failed. Epic waste of money. ### 5/5 — EARGO 6 - Connection avec téléphone *2023-03-17* Je voudrais faire le lien entre mon appareil auditif EARGO 6 et mon téléphone intelligent. Comment faire? Michel ### 4/5 — App rating *2021-12-11, version 1.5.1* The app is great. I wish it had a diagnostic function to tell if there is an issue with your device. I have had some issues with my devices but customer service has been excellent! ### 1/5 — Watch out!! Doesn’t work! Can’t uninstall!! *2021-04-24, version 1.4* I am using an iPhone 12 Pro Max, running latest software 14.4.2. This software will not let me connect to the charger. I tried deleting it and reinstalling... I deleted it on screen, performed a “hard reboot” and when phone restarts Eargo app is STILL THERE on my phone with a different icon and the app will not open and the App Store thinks it is still installed. So basically it’s on my phone forever now, but NONFUNCTIONAL. I like the hearing aids but not being able to adjust them is non-acceptable, if this is not resolved, I will be returning the hearing aids. ### 4/5 — Masks and Eargo’s *2020-11-11, version 1.4* I love these aids. There aren’t a lot of bells and whistles, but plenty for me. I had Phonak behind the ear. They did not work well with masks and sports. I find Eargo’s perfect for these situations. They’re probably not for all, but a perfect solution for me. The audiologist are extremely helpful and they program online. Oh by the way, there ad is hilarious and the reason I looked into them. ### 5/5 — Nice App *2020-10-07, version 1.4* It’s a functional app that allows connection to the Web app that their professionals have access to. Not bad. ## Frequently asked questions about Eargo Neo HiFi ### What does the Eargo Neo HiFi app do? This app allows users who have purchased Eargo Neo or Eargo NeoHiFi hearing devices to personalize their hearing experience. You can adjust sound profiles to hear better in various environments like restaurants, crowds, meetings, and the theater, as well as improve audio for phone and TV. ### How can I customize my hearing with this app? The app offers deep personalization by allowing you to adjust treble and bass settings for each ear individually. You can also create and save custom sound programs tailored to specific listening situations, ensuring optimal hearing wherever you are. ### Is this app free to use? Yes, the app is free to download and use. It requires the purchase of Eargo Neo or Eargo NeoHiFi hearing devices to function. There are no in-app purchases or ads mentioned. ### What are the common use cases for this app? Common use cases include improving clarity in noisy environments such as restaurants or social gatherings, enhancing speech intelligibility during meetings or performances, and making phone calls or watching television more enjoyable by optimizing audio output. ### Who should use the Eargo Neo HiFi app? This app is designed for individuals who have already purchased Eargo Neo or Eargo NeoHiFi hearing devices. It is for users who want to fine-tune their hearing aid settings to better suit their personal preferences and the specific acoustic challenges of different environments. ## Version history (last 5 releases) ### 1.6 — 2024-06-25 - We've increased the minimum iOS version from 11 to 13 at the request of Apple - After much consideration, we've also removed the video call feature due to low utilization. You can always give us a jingle, send an email, or shoot us a message in chat for support! ### 1.5.1 — 2021-09-21 Bug fixes. ### 1.5 — 2021-06-22 Updated the app name and icon. ### 1.4 — 2020-10-06 What's new in 1.4? Video telecare from the safety and convenience of your own home. Our new in-app video call feature allows you to speak with Eargo support for advice on hearing life to the fullest with Neo and HiFi products, including programming needs and troubleshooting. Conveniently schedule your appointment. We will remind you when it's time to join, and you'll be able to share your video, audio and screen with our friendly professionals. Updated FAQ section with info on how to join and get the best out of your video appointment. ### 1.3 — 2020-06-05 What’s new in 1.3? We’ve added more videos and made the app even easier to navigate. Included in the new features: get information on adjusting to your Eargos; watch how-to videos and receive handy reminders on how to best care for your Eargos over time. ## Apps similar to Eargo Neo HiFi | App | Rating | Price | Category | | --- | --- | --- | --- | | [ポケット埼歯](https://appshunter.io/ios/app/id1660164060) | — | Free | Medical | | [东莞健安医药](https://appshunter.io/ios/app/id1639081500) | — | Free | Medical | | [ihmsonline](https://appshunter.io/ios/app/ihmsonline/id1660390700) | — | Free | Medical | | [TUA Member](https://appshunter.io/ios/app/tua-member/id1634143140) | — | Free | Medical | | [Prescribing Companion App](https://appshunter.io/ios/app/prescribing-companion-app/id1643880020) | — | Free | Medical | | [牙荷-商家](https://appshunter.io/ios/app/id1637593140) | — | Free | Medical | ## More apps by Eargo - [Eargo](https://appshunter.io/ios/app/eargo/id1529890348) - [Link by Eargo](https://appshunter.io/ios/app/link-by-eargo/id6477842477) All apps by Eargo: https://appshunter.io/developer/1075529774 ## Related topics [eargo neo hifi](https://appshunter.io/ios/topics/eargo-neo-hifi) · [eargo](https://appshunter.io/ios/topics/eargo) · [apps for eargo hearing devices](https://appshunter.io/ios/topics/apps-for-eargo-hearing-devices) · [eargo 8](https://appshunter.io/ios/topics/eargo-8) · [link by eargo](https://appshunter.io/ios/topics/link-by-eargo) · [eargo se](https://appshunter.io/ios/topics/eargo-se) · [widex zen](https://appshunter.io/ios/topics/widex-zen) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*