# Earl of Sandwich — user reviews > 50 indexed App Store user reviews of Earl of Sandwich by EARL ENTERPRISES, rated 4.10/5 from 158 ratings. - Source: https://appshunter.io/ios/app/earl-of-sandwich/id664620988/reviews - App overview in markdown: https://appshunter.io/ios/app/earl-of-sandwich/id664620988.md - Rating breakdown: 5★ 112 · 4★ 6 · 3★ 4 · 2★ 8 · 1★ 28 ## Newest reviews (15 of 50) ### 3/5 — Time *2026-07-30* Takes to long for the order to process and then it gets delayed. **Developer response:** Thanks for sharing your feedback! We know your time is valuable, and we're sorry the ordering and delivery process felt slower than it should. We're always working to make things smoother, and your experience helps us identify where we can do better. Please reach out to our support team and we'll make this right. ### 3/5 — Bugs *2026-07-06* I like checking the menu on the apps and want to place an order through it but it can’t find locations. I put in Anaheim, CA and it won’t bring up anything close. The rewards system can also be updated to be easier. Too many steps to input a receipt. A check-in if you dine in will also be helpful to get points. ### 2/5 — This app should work as well as my other fast food apps *2023-09-30* I have an app installed for every fast food place around me, and living in Las Vegas, it’s a lot! I enjoy the reward programs at all of them but, st Earl of Sandwich, the reward system is non existent. When I store or restaurant offers rewards for your purchases, I tend to go there more often. Earl of Sandwich is all the way across town but I’m over that way about once a week and the food is very good but the only rewards they seem to offer is a small sandwich in the month of your Birthday. I mean a meal comes to about $15 for one person. You would think they could give you points for your purchases. They won’t even give you more than one packet of crackers for your soup. I asked for a second cracker pack and the guy said no, you only get 1. Unbelievable! I think I’ll find somewhere else to go when I’m in that neighborhood that is better suited for customer service and maybe with a better reward system. ### 1/5 — Absolutely Garbage! *2020-09-23, version 2.6* The App does not work in Canada and I still haven’t had a response from Corporate as to when it will, luckily the franchise owner is great at taking orders via the phone, but they are not backed up by their own Corporate team! If you wasn’t to grow then don’t create an App that is absolute Garbage for Canadian Consumers then ignore the concerns of a user. ### 2/5 — Increased range *2020-06-11* This app didn’t get the restaurant that I was trying to go to so that’s why it’s a 2 ⭐️ ### 2/5 — Useless basically *2019-09-21* We often go to Earl of Sandwich at Disney springs but they are so busy and we don’t mobile order. They don’t ask you if you have the rewards ever so it would be nice if there was a place to scan your receipt to get your points for your visit 🤷🏻‍♂️ ### 1/5 — Worst App ever!! *2019-03-04* This 'App' is just a glorified web browser. Save your space and just use the mobile website. You have to keep logging in to access functions. Nothing is integrated into this app. There is no build in membership card just account number. ### 1/5 — Useless if you cannot apply discount *2018-02-11* The online ordering app is not helpful is you cannot apply any discount. Needs work. ### 2/5 — No Rewards *2017-08-31* There is no way to redeem cast member rewards when you order through the app and it is very frustrating. It takes some of the convenience of online ordering away when I can't get my discount. ### 2/5 — Can't apply AP discounts, estimates inaccurate *2017-06-22* This app doesn't work as well as it should by now. I couldn't apply my free sandwich to my order, my sandwich wasn't ready on time, and ever since they got the new system at the Disneyland Anaheim location they can no longer give you your Disney AP discount upon arrival. Huge step backwards in convenience so far. Hope it gets better but I doubt that'll ever happen. ### 4/5 — Almost Perfect *2017-05-27* Use all the time at Disney Springs. It needs a spot to order a fountain drink, order a combo, and input a cast member discount. ### 4/5 — Great sandwich *2017-02-08, version 2.1* The app and sandwich shop are amazing. The only improvement I would like to see in the app is the ability to order fountain drinks. ### 1/5 — No double points for me! *2017-01-30, version 2.1* Earl was offering double points if you ordered through the app the other day but when I opened the app it asked me to link my rewards account which gave me a failed message every time! I tried the phone number and account number which was emailed to me a while back with no luck! ### 1/5 — Add Atlanta location! *2016-11-03, version 2.1* Can't use the app since my location isn't listed. ### 2/5 — APP NOT LINKED TO REWARDS *2016-08-19, version 2.0* The app is NOT linked to rewards and will NOT accept a phone number or the loyalty account number when you push the add loyalty number button. It is a glitch that needs to be fixed on Earls side !! I would think that when you log into the app your loyalty number would already be on the order, but it is not and WILL NOT ALLOW TO ADD !! EARL !! Please fix this so I can skip the long lines and eat here two or three times as often !! Ordering ahead is GREAT but useless if I can not get my points for purchase. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2026-06-14* Can’t add anything reward-wise. Clearly needs fixed ### 1/5 — Rewards Still Do NOT Work *2026-05-22, version 49.2.2* I’ve sent messages multiple times over the past few months and I’m just told they will let people know to fix it. I send in screenshots and specific scenarios that cause errors to occur and still no fixes or changes. Kinda upsetting at this point :( The issue is when having a reward option in the basket and checking out at the Disney springs location always pops the error up (error validating basket). Please just ask Claude code to fix it. ### 1/5 — Canada *2026-03-18, version 47.17.9* App briefly worked for Canada however after 2 orders it send me to some place in the USA. ### 1/5 — Useless and difficult *2025-03-10* Wow what a horrible app…. Just order online and skip the download ### 1/5 — Update it *2022-08-13* Doesn’t work ### 1/5 — Garbage customer service . *2022-01-13, version 3.0* Can’t work in Canada , Can’t use coupon Can’t use E-gift cards Subway is better than this . ### 1/5 — No refund capability *2021-07-08* This app lets you order food even if it’s not available at that Earl of Sandwich location. When that happens, none of the location employees know how to refund it. Very frustrating. ### 1/5 — Getting worse over time *2020-12-15* The app seems to get worse every time I use it. Can no longer log in or order using it. Attempting to do either cause it to give errors. The coupons they email can never be used online. ### 1/5 — Needs work! *2020-12-05* Constantly logs you out when you close the app, and logs you out while submitting an order ### 1/5 — Unable to Order *2020-12-05* I adore the food here, but I do wonder what the point is of an app that you can’t order from. I have tried to order through the app on several occasions over the past few months with zero success. This could be an enormous revenue stream if it’s purpose would allow it to follow through. ## Most praised reviews (10 highest-rated) ### 5/5 — Works great! *2024-05-16* So many reviews about them not having a rewards system in place. Yeah, it would be nice, but the app works just fine! Wish I could add my discount and but alcohol from here but no problem. ### 5/5 — Best best best...!!!! *2019-08-31* The best sandwich I have ever had. Omg..! I love it. It has catering service too :) ### 5/5 — Avoid the line!! *2017-07-05, version 2.2* Sweet! ### 5/5 — Time saver! *2017-05-27* Used it to skip a long line at Disney Springs. Use the app to let you do more relaxing and less waiting. ### 5/5 — Great and easy *2016-10-20, version 2.1* Great app. I wish it would save your card information though. Other than that super easy to use ### 5/5 — New updated app *2016-08-04, version 2.0* Just needed one more punch for my free sandwich! But wait! I see that by downloading new app and registering again I get a free wrap or sandwich, thanks EOS! ### 5/5 — E O S *2015-11-03, version 1.9.1* SO FAST!!! So easy to use and collect sandwiches :) Fastest bar code reader I've ever used! ### 5/5 — Awesome *2015-03-09, version 1.7* App works awesomely. I'll go as far as to say it's better than awesome I work nearby an EOS and am here about 5 times a week the app works perfectly every time and hasn't failed me yet so idk what the person below me is talking about. Awesome app awesome sandwiches period. ### 5/5 — Best Sandwich Shop Ever! *2014-10-03, version 1.6.2* Best bread you'll ever eat, fresh ingredients, clever sandwich creations and macaroni & cheese that's to die for!! ### 5/5 — Love it *2014-08-30, version 1.6.2* The ham n swiss is the best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*