# EarthLink — Manage, Upgrade, & Support

> EarthLink account management, billing, service upgrades, and customer support. (iPhone/iPad app by EarthLink LLC.)

- Source: https://appshunter.io/ios/app/earthlink/id6463245732 (this page in markdown: same URL + `.md`)
- Developer: [EarthLink LLC](https://appshunter.io/developer/344574736)
- Category: Productivity
- Price: Free
- Rating: 1.90/5 from 145 App Store ratings · 56 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 46 MB
- Languages: American English
- Released: 2023-10-08
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/earthlink/id6463245732/reviews.md

## What is EarthLink?

Welcome to EarthLink Connect - your all-in-one portal to effortlessly manage your EarthLink account and services. 
Getting Started is Effortless:  
• Secure Login: Use your EarthLink email credentials to access your account with confidence.  
• Multiple Accounts? No Problem: For checking different accounts, simply log out and re-login.  
• Optimal Functionality: To experience all the app's features, select "Allow" when prompted for permissions. 
Why Choose EarthLink Connect?  
• Easy Management: With a user-friendly interface, easily access and manage your account details. Whether you're updating personal information or checking your billing, EarthLink Connect makes it simple. 
• Bill Simplified: Never miss a due date again. View, manage, and make secure payments swiftly. Our seamless "bill pay" feature ensures clarity and ease. 
• Upgrade Services: Want faster internet or added features? Upgrade your services with just a few taps. It's straightforward and hassle-free. 
• Chat & Support: Need assistance? Connect with our support team directly through the chat feature. EarthLink's renowned support is now more accessible than ever. 
• Stay Updated: EarthLink Connect provides instant notifications on account updates, ensuring you're always in the loop. 
• Secure & Trustworthy: As part of the EarthLink family, this app maintains the highest standards of security, ensuring your personal and payment information remains confidential. 
Join thousands of satisfied EarthLink users. With EarthLink Connect, account management is not just easy; it's a pleasure. Download now and experience the difference.

## Key features

- Account management
- Bill viewing and payment
- Service upgrades
- Live chat support
- Account notifications
- Secure login

## Recent user reviews (10 of 56)

All indexed reviews: https://appshunter.io/ios/app/earthlink/id6463245732/reviews.md

### 1/5 — Earthlink is STINKY

*2026-08-21, version 1.46*

This is by far the worst internet I’ve ever had. I was promised speeds of up to 300 Mbps, yet I haven’t even been able to reach half of that. The highest speed I’ve gotten was a whopping 20 Mbps! But guess what? Even that only lasted for about five minutes after speaking with customer service. I guess I can thank you for bringing more family time together, because family movie nights have basically been ruined when we can’t even watch a two-minute trailer without constant buffering and interruptions, courtesy of Earthlink! It’s not just streaming either, even my EarthLink app won’t load, which is incredibly frustrating. I understand that internet speeds can fluctuate, but consistently receiving speeds nowhere near what I’m paying for is unacceptable. I simply want reliable internet and the service I was promised.

### 1/5 — Scam

*2026-08-08, version 1.46*

EarthLink is a scam. Their internet service was terrible and when I canceled my service $27:95 and 27:01 back and I call to complain they took my money and they told me they didn’t take it out but they did. they scam me?

### 1/5 — Worst WiFi

*2026-07-11, version 1.45*

Just terrible WiFi network connection won’t connect to a proper nat type, WiFi is really slow and just horrible would not recommend I made the mistake on getting this internet provider.

### 1/5 — Not unless you HAVE to.

*2026-06-30, version 1.44*

I ignored the reviews and got the service because the rep on the phone lied to make the sale. Promising fiber optics and saying they owned the rights to the already laid wires. The service arrives as a 5G hotspot essentially that I NEVER used cause the signal was so poor. I paid them $300 for allowing myself to get scammed and THEN in order to charge me $400 of non return fees the NEXT REP says wait for the return label in the mail. Luckily a week later, I called again today saying I didn’t get it and they said that’s not even an option. Is this a legitimate scam?!

### 1/5 — Hangs and eats battery

*2026-06-27, version 1.44*

Hangs & Big Delays

### 1/5 — خدمة سيئة و تطبيق أسوء

*2026-06-18, version 1.44*

شركة عاوية

### 1/5 — The worst

*2026-06-18, version 1.44*

Iv had nothing but problems with EarthLink internet since day one!!

### 1/5 — Why pay?

*2026-06-14, version 1.42*

We pay for a service that everybody else gets for free from say Google or your Internet provider. And they run ads if we’re paying for a service we should not have to deal with these sidebar ads EarthLink better stop the ads or else we will all leave them hanging dry.

### 1/5 — Couldn’t be worse

*2026-05-24, version 1.41*

You get very little data that doesn’t work that well and its still overpriced

### 1/5 — Absolute trash internet service.

*2026-05-23, version 1.41*

Just save yourself the headache and frustration and buy Starlink. If you live in a rural area, just know you will average speed between 1-5MB a second. The service is spotty at best and there will be many times a day that you will get no service at all. I wouldn’t recommend this service to someone I hate.

## Frequently asked questions about EarthLink

### What does the EarthLink Connect app do?

The EarthLink Connect app serves as an all-in-one portal for managing your EarthLink services. You can view and pay your bills, upgrade your internet speed or other features, and connect with customer support via chat.

### How do I log in to the EarthLink Connect app?

You can securely log in to the EarthLink Connect app using your existing EarthLink email credentials. If you have multiple accounts, you can log out and re-login to switch between them.

### Is the EarthLink Connect app free to use?

Yes, the EarthLink Connect app is free to download and use. It is provided by EarthLink to help their customers manage their services more easily.

### What if I need help with my EarthLink services?

The app features a direct chat option to connect you with EarthLink's support team. This makes it easier than ever to get assistance with your services, account, or billing inquiries.

### Can I upgrade my internet plan through the app?

Yes, you can upgrade your services, such as getting faster internet or adding new features, directly through the EarthLink Connect app. The process is designed to be straightforward and hassle-free.

## Version history (last 5 releases)

### 1.46 — 2026-07-22

• Improved payment experience for smoother and more reliable transactions.
• Fixed issues that could occasionally cause duplicate payment attempts.
• Enhanced payment processing and validation for a more seamless checkout experience.
• Improved error messages and feedback throughout the payment flow.
• UI enhancements and usability improvements across the app.
• General bug fixes, performance optimisations, and stability improvements.

### 1.45 — 2026-07-09

• Improved payment experience for smoother and more reliable transactions.
• Fixed issues that could occasionally cause duplicate payment attempts.
• Enhanced payment processing and validation for a more seamless checkout experience.
• Improved error messages and feedback throughout the payment flow.
• UI enhancements and usability improvements across the app.
• General bug fixes, performance optimisations, and stability improvements.

### 1.44 — 2026-06-15

We've made several improvements to enhance your experience:
• Improved app performance and reliability.
• Enhanced feature integration for a smoother and more consistent experience.
• Additional bug fixes and optimisations.

### 1.42 — 2026-06-08

Exciting updates await in our latest EarthLink app release! Here's a quick overview:
Improved performance for faster navigation.
Bug fixes and enhancements, including smoother daily invoices and payment processes.
Your feedback is crucial in shaping our improvements. Please contact us with any issues or suggestions. Update now for better performance, a revamped design, and bug fixes.

### 1.41 — 2026-03-26

Exciting updates await in our latest EarthLink app release! Here's a quick overview:
Improved performance for faster navigation.
Bug fixes and enhancements, including smoother daily invoices and payment processes.
Your feedback is crucial in shaping our improvements. Please contact us with any issues or suggestions. Update now for better performance, a revamped design, and bug fixes.

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## More apps by EarthLink LLC

- [EarthLink Mobile Communicator](https://appshunter.io/ios/app/earthlink-mobile-communicator/id896843466)
- [myEarthLink Mail](https://appshunter.io/ios/app/myearthlink-mail/id1029656437)
- [EarthLink Online Backup](https://appshunter.io/ios/app/earthlink-online-backup/id1125103586)
- [EarthLink Wireless Home](https://appshunter.io/ios/app/earthlink-wireless-home/id1585214809)

All apps by EarthLink LLC: https://appshunter.io/developer/344574736

## Related topics

[earthlink](https://appshunter.io/ios/topics/earthlink) · [earthlink wireless home internet](https://appshunter.io/ios/topics/earthlink-wireless-home-internet) · [earthlink internet](https://appshunter.io/ios/topics/earthlink-internet) · [earthlink webmail](https://appshunter.io/ios/topics/earthlink-webmail) · [earthlink email](https://appshunter.io/ios/topics/earthlink-email) · [my earthlink](https://appshunter.io/ios/topics/my-earthlink) · [atlink](https://appshunter.io/ios/topics/atlink)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*