# Earthquake: American Red Cross — user reviews > 50 indexed App Store user reviews of Earthquake by American Red Cross, rated 3.31/5 from 138 ratings. - Source: https://appshunter.io/ios/app/earthquake-american-red-cross/id557946227/reviews - App overview in markdown: https://appshunter.io/ios/app/earthquake-american-red-cross/id557946227.md - Rating breakdown: 5★ 58 · 4★ 15 · 3★ 9 · 2★ 24 · 1★ 32 ## Newest reviews (15 of 50) ### 2/5 — Updates are terrible *2022-07-24, version 3.16.1* This used to be great, it’s become so much less user friendly and a lot of features are missing. I got an alert this morning, now I can’t view it. ### 2/5 — This app is useless *2021-01-17, version 3.14.0* I never get an alert when I actually feel an earthquake and I subsequently read that it was 3.5 or higher. I sometimes do get alerts when I don’t feel a thing. My alert sensitivity is set for 3.0 or higher. The fact that there are so many FAQs about not getting alerts leads me to believe something is really broken with this app. ### 2/5 — Unreliable. *2020-09-21, version 3.12.4* Thanks to this app, I’ve never missed out on the piddly magnitude 2.1 earthquakes that plague me in Southern California. But when a nearly magnitude 5.0 struck, this app showed nothing. Not even for days afterward. I’m actively looking for a different app now. ### 2/5 — No longer fully functional *2020-05-12, version 3.12.0* Lost mapping resource. ### 3/5 — Earthquake app *2020-04-01, version 3.12.0* Received notification 10 minutes after it happened. Needs to be sooner! ### 3/5 — Late Notifications *2020-01-13, version 3.11.2* Received the notifications of earthquakes here in PR more than 20 minutes after the shakes. ### 2/5 — App improvement *2020-01-10, version 3.11.2* The alerts are up an hour late and some of them neither are registered through the app, this is in Puerto Rico. ### 3/5 — It’s not working when I most need it! *2020-01-07, version 3.11.2* I live in Puerto Rico and there was an Earthquake of 8.0 this morning at 4am. I wake up and check my phone to see if any more happen before, after that I keep checking my phone to see where it happen. Half an hour later I get the notification, more happen after wards and I don’t get a notification of the location. About four hours later another Earthquakes hits, I check my phone and nothing and at the time I’m scared cause I don’t know where it was so I worry even more. 40 minutes later I get the notification of it. Last year I don’t remember exactly when, there was a small earthquake and I got the notification quickly and I was calm cause I could keep track of them. But today is Not a good day for the app to be failing at loading my location and saying there was a problem, It failed me at the worst time... ### 2/5 — Was a great app *2019-11-13, version 3.11.0* Pretty good app, pretty bad update. Not the first time an update made this app worse. Sure would rather the updates focus on improvements, rather than changes for the worse. ### 2/5 — Update deleted ALL my monitoring settings??? *2019-11-08, version 3.11.0* This most recent update (3.11.0) wiped out all of my settings. I’m monitoring seven locations, all with different regional concerns and radii. Setting up these locations was already unnecessarily tedious and time-consuming, especially as they need to be carefully refined over time to minimize the many irrelevant alerts. And now they’re all gone. Poof. Same thing with the other two Red Cross apps I use. All personal monitoring settings completely wiped out. I am beyond dissatisfied. Useless. ### 2/5 — App doesn’t work *2019-10-16, version 3.10.2* Once upon a time, this app worked. Now it doesn’t. Maybe the developer hasn’t kept up with iOS updates - I don’t know. But you can’t even enter a notification area. ### 2/5 — Contacts phone number choices MUST be fixed! *2019-09-14, version 3.10.2* Red Cross/ 3 Sided Cube — I'm a beta tester for the Red Cross, and have been telling you this for YEARS: You MUST fix the ability to choose which number from within each Contacts listing is to be called when the "I'm Safe" button is clicked. As it is, the top number on the Contact list is the default — there is no way to select WHICH number for the app to text. Are users to go through their Contacts list and rearrange all the phone numbers to appease the app quirks? Certainly a landline auto-message asking for 25¢ to place a call is not very convenient when the ceiling has fallen in during a natural disaster. Also, what about an option to send an "I'm Safe" email vs. texting?Without these options, the apps are pretty much worthless and do not meet with your mission statement. Your agency was created to SUPPORT those affected by emergencies. These apps are falling short. In addition: I just gotta notice for an earthquake 150 miles away when my radius is 25. RED CROSS: SPEND MY DONATION DOLLARS MORE RESPONSIBLY AND DUMP YOUR DEVELOPER!!! ### 2/5 — Great concept, Inadequate execution & faulty features *2019-07-06, version 3.10.0* The “Alerts” section, which has an area tracking feature (pick an address/city and mile radius to monitor), is a good idea but doesn’t work in real time. Likewise, the “Maps” feature has an option to show earthquakes... but this does not work either. It’s very frustrating, as it claims to show all earthquakes within the past 30 days yet this is clearly not the case. This app would be 5 stars if he most critical features worked. ### 1/5 — Not showing earthquakes *2019-07-04, version 3.10.0* It is not showing earthquakes from immediately after to several hours after the July 4, 2019 earthquake in California. I have made sure that the overlay is set to earthquakes, but I suspect that it is overloaded. The Quakefeed app is working. ### 1/5 — No Warning *2019-07-04, version 3.10.0* 6.4 earthquake this AM; this app gave no warning and the option to check in safe picks the wrong # for people I chose and there doesn’t seem to be an option to fix it ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t download 👎 *2022-12-21, version 3.16.2* Useless app without any correct updates. There’s was 6.5 earthquake yesterday in Humboldt county, CA. No alarm, literally nothing about it on the app. ### 1/5 — Used to work, now it’s trash *2021-11-13, version 3.15.4* This app seemed decent until this week. My notifications settings are set to notify when 4.5+. So why have I been getting 0.9 warnings for 4 days? DO NOT DOWNLOAD unless they publish a statement explaining why and what they did to fix the trash. ### 1/5 — One of the better apps in a long time *2021-09-18, version 3.15.3* My old review below. Just had a 4.1 center a few miles away, the worst I have experienced in the app does not even recognize it. This app is now useless to me. Uninstalling! Just installed it and 5 minutes later got my first alert, living in SoCal. Just discovered the alert setting, don't really care about shakes 250 miles away. Overall I think this app is a must have. Well done. ### 1/5 — USA only? Inadequate. *2021-04-17, version 3.15.1* This app formerly allowed me to monitor locations important to me in Canada and Mexico, but a recent update erased all my monitored locations and removed the ability to select locations outside the US. That is unfortunate, and is not an improvement. My inquiry was answered that the app never had the capability of monitoring outside the US, however, I had these locations saved, monitored, and received alerts for them for many years before they disappeared. I do not wish to malign the app, I simply want what was once a working function to be restored. ### 1/5 — DOES NOT WORK *2020-07-30, version 3.12.4* This used to be a great app years ago. I live in LA so I’d get notifications all the time based on my settings and now it does even send notifications. I open the app and there are TEN earthquake warnings. Never received a pushed notification. I haven’t changed any settings. This app is garbage and has been for a while. What happened? ### 1/5 — Version 3.12.0 DOES NOT WORK *2020-05-15, version 3.12.0* The app lost or deleted my alerts! And the map service that Red Cross uses is no longer sending updates, so the maps don't work. This app is completely useless. ### 1/5 — Stopped Working *2020-01-11, version 3.11.2* This application stopped working. ### 1/5 — Very late advice *2020-01-08, version 3.11.2* I live in Puerto Rico, and lately there are many earthquakes happening. I got this app to get notifications every time the earth is shaking at the moment, but it doesn’t do that. An earthquake happened about 20 minutes ago, and NOW I’m receiving the earthquake notification. This app is A FAIL. I thought it was more efficient because it’s from the American Red Cross, but it isn’t. ### 1/5 — Late late warnings *2020-01-06, version 3.11.2* We are receiving the warnings on the phone 30 minutes plus from when they happen. Goes “earthquake warning” yeah tell me some thing I don’t know. Why it takes so much time, don’t know but makes it useless. ### 1/5 — Bugs! *2019-11-07, version 3.11.0* The update deleted my locations but one. I can’t put an international location in. ## Most praised reviews (10 highest-rated) ### 5/5 — Notifications are reliable and timely *2021-07-29, version 3.15.3* This one has consistently out performed Hawaii Civil Defense notification for us by about 45 minutes. Tsunamis, earthquakes, and hurricanes. Great app that works properly those rare times that we rely on it. ### 5/5 — Fantastic use of technology *2020-04-24, version 3.12.0* Provides clear, concise information and easily followed instructions. Uses language that gives a sense of empowerment and calm and is likely to minimize panic. Extremely useful information and planning tools. Thanks so much, Red Cross- as usual your disaster preparedness is phenomenal. ### 5/5 — Great App But not enough granularity *2019-12-19, version 3.11.2* The one thing I don’t like about this app and this is the reason why I’m uninstalling is that you cannot select the magnitude of the earthquake to be notified. This app goes off every 20 minutes alerting me of earthquakes with a magnitude of un 1. I don’t care to receive those notifications. I’d like to program the app to alert me for example anything over a magnitude 4. If there is such a setting I could not find it. Other than this, really like the app. Thanks ### 5/5 — Good app *2019-07-04, version 3.10.0* I have all my important people’s locations tagged so I know when anything happens ### 5/5 — Has what you need. *2019-02-26, version 3.9.0* Has all the info you could need. Also has volunteer info too. Great app. ### 5/5 — Awesome *2018-03-18, version 3.6.1* Super helpful — love this app. ### 5/5 — Solid resource! *2017-09-23, version 3.5* Thank you Red Cross. ### 4/5 — Good, Not Perfect *2019-12-26, version 3.11.2* I have had this App in use for at least a year. It offers many useful functions that can personalize its benefits. One recent downside was noted: Monitoring zones and locations were reset after an update. So while it was only a minor inconvenience to re-establish them, it is something to be mindful of and periodically recheck that they are still in place and functioning. ### 4/5 — For what it is; thumbs up *2019-07-06, version 3.10.0* Nothing is perfect, but I would say it gave me a good idea as to how to approach earthquakes and gave me the mindset in order to be more prepared. This app shouldn’t be a primary source, but if you are interested in earthquake preparation one source probably wouldn’t cut it anyway. So + on the basics of earthquake prep + on the tools and ideas to use on my own The earthquake warning part can be more streamlined, but all things considered this is 1. A free app. Not payment required 2. The Red Cross focuses on many projects like blood donation; not a lot money to be made here. 3. Gets you thinking about dangers that can avoided. 4. It’s free! ### 4/5 — Like the app *2018-12-01, version 3.9.0* Previous versions were pretty basic but current do the job of notification of earthquake in a timely manner. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*