# EaseFax: pay per use, send fax — user reviews > 233 indexed App Store user reviews of EaseFax by Sumit Paul, rated 4.80/5 from 4,602 ratings. - Source: https://appshunter.io/ios/app/easefax-pay-per-use-send-fax/id1497418552/reviews - App overview in markdown: https://appshunter.io/ios/app/easefax-pay-per-use-send-fax/id1497418552.md - Rating breakdown: 5★ 4,079 · 4★ 301 · 3★ 96 · 2★ 34 · 1★ 92 ## What do users think of EaseFax? Overall sentiment: positive **Pros** - 💰 Pay-per-use model - 📲 Easy to use - 🕰️ Convenient for occasional faxing - 🔒 Secure faxing - 🤝 Good customer service **Cons** - ⏱️ Slow faxing speed - 🤔 Confusing interface at times - 💸 Relatively high per-page cost **Commonly reported bugs** - Faxes sometimes take over 40 minutes to send - Difficulty deleting or stopping an in-progress fax **Most requested features** - Allow selecting multiple images at once - Provide option to clear previously faxed images - Support for more file types beyond just PDF ## Newest reviews (19 of 233) ### 4/5 — Great tool but Some complaints *2026-07-14, version 1.6.4* I love being able to use this app but I get quite a few complaints that the fax received is not good quality. If this could get fixed this would be a five star review. ### 2/5 — Defaulting to color *2026-07-01, version 1.6.2* I don't like the update that the fax defaults to color. The receiving party is having difficulty reading several pages. I wish you could change the default to Black/white ### 4/5 — Basic but it works *2026-06-22, version 1.6.1* Can’t handle Word Docs, Doesn’t make a cover sheet, and it took a long time to process, but it worked and I didn’t need a subscription. Also, you pay per page, not per fax. ### 5/5 — Pay per use! Love it! *2026-05-17, version 1.6.1* Only pay per use Fax app I’ve found and it works great. I don’t send many faxes but every so often I need to and I don’t want to pay a monthly subscription for that. ### 5/5 — Uncomplicated Faxing *2026-05-15, version 1.6.1* Brilliant ease of use and I really appreciate the pay-per-fax ability. ### 5/5 — 5 STAR SERVICE! *2026-05-04, version 1.6.1* Excellent service! Ease Fax iOS support responded quickly and efficiently to my issue. Very pleased. ### 5/5 — Excellent and Useful *2026-04-27, version 1.6.1* Very Useful ### 5/5 — EaseFax *2026-04-20, version 1.6.1* Perfect App Very Affordable Easy!! ### 4/5 — Easy *2026-04-12, version 1.6.0* Good to have a fax on my phone easy to send over documents ### 5/5 — Like pay per fax *2026-04-09, version 1.6.1* I like that I don’t have to subscribe ### 5/5 — Easy *2026-04-07, version 1.6.0* Pay scan and send perfect ### 5/5 — So easy and convenient *2026-04-03, version 1.6.0* I have tried many faxing applications and they just were either too much money or they didn’t work right. This application works correctly. Also, you buy credits so you can fax. Your credit stay in your account until you use them. I guarantee you’ll love this application, just like I do. ### 5/5 — Works Great *2026-03-31, version 1.6.0* Very easy to use ### 5/5 — Excellent and Useful *2026-03-24, version 1.6.0* Very Useful ### 4/5 — Takes forever *2026-03-16, version 1.6.0* Sent 5 pages and it took 30mins to send ### 5/5 — Great service *2026-03-13, version 1.6.0* Best and cheapest ### 5/5 — EaseFax is really easy to! *2026-03-11, version 1.6.0* It is awesome that I can fax straight from my phone and add attachments by taking a picture of them through the app. It framed the photo perfectly through the app. Easy to follow instructions. Not great for large number of docs but great for small jobs. ### 5/5 — Works Great *2026-03-04, version 1.5.9* Very easy to use ### 5/5 — Amazing *2026-02-26, version 1.5.9* Great app, easy to use and I love its not a monthly fee and you pay for each fax ## Most critical reviews (10 lowest-rated) ### 1/5 — No way to login into account *2026-03-31, version 1.6.0* I purchased an additional 100 credits — paid $33.99 on my Apple Card. When I tried to fax documents, I received a message stating I need to buy more credits even though a message at the bottom of the screen said I had 115 credits available. I emailed support and received no response. This app has the worst user experience of any apps I’ve purchased. ### 1/5 — Sent to wrong number *2025-11-13, version 1.5.7* All my info went to a different number than what I entered. Thanks. ### 1/5 — Expensive *2025-07-19, version 1.5.5* Expensive ### 1/5 — Doesn’t work *2025-07-17, version 1.5.5* Only the purchase button works. ### 1/5 — Not user friendly *2025-05-31, version 1.5.5* Take pic of a doc and 2 identical copies recorded. Why? Use up my credits faster? ### 1/5 — Getting spammed after reviewing this app. *2025-04-01, version 1.5.3* I submitted a 5-star review for this app. Now I get an email every single day informing me the developer has replied (with a thank you) to this review. The only way to contact the developer is through X. I won’t use any app owned by Elon Musk, so I am revising my review. Stop the spam! ### 1/5 — Faxing documents *2025-03-24, version 1.5.3* I just faxed 4 pages and it literally took 24 minutes! ### 1/5 — Needs basic functional start info *2025-02-25, version 1.5.3* It worked but could use some step instructions to get started IMO. Doesn’t select the current option provided for phone information. I gave a 3 to this app as a starter. It let me know it sent the fax. ### 1/5 — Charged for faxes never delivered *2025-01-09, version 1.5.2* This is a simple review to note that this app is fraudulent as I have paid twice for faxes that were not received on the other end. Imagine how much money this app is making even if it only happens once and the user never tries the app again. ### 1/5 — Did not work *2025-01-07, version 1.5.2* After showing as pending for an hour finally showed complete and then when I called to check did not work! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-08-02, version 1.6.4* Works well thanks again ### 5/5 — Easy and convenient *2026-07-15, version 1.6.4* I would recommend- an easy process ### 5/5 — Easy to use *2026-07-03, version 1.6.3* Works well thanks again ### 5/5 — You sent a form i deleted it was included in the forms i tried to send *2026-07-02, version 1.6.2* Not good that form was suppose to had been deleted now I got a problem ### 5/5 — Affordable! No Subscription *2026-06-24, version 1.6.1* Fax machine at your fingers! Works everytime with costing monthly fees! ### 5/5 — Faxing made easy *2026-06-23, version 1.6.1* This app is great! Easy to use and never had a problem with it! ### 5/5 — Super *2026-06-16, version 1.6.1* For only a few FAXs ### 5/5 — Rating *2026-06-11, version 1.6.1* Works very well,highly recommended ### 5/5 — Easy to use *2026-06-07, version 1.6.1* Works well thanks again ### 5/5 — Wow! *2026-06-06, version 1.6.1* Fast and Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*